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Stay connected and informed about what’s happening in the world of hospitality training. Read on for practical, performance-boosting tips from hospitality trainers, training trends to watch, innovations in training technologies, fresh perspectives on current training challenges, and much more.
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Member Blog
Managing Unconscious Bias
Gerry Fernandez
President & Founder, Multicultural Foodservice & Hospitality Alliance
We all have the ability and the responsibility to become more aware of our own biases and work to change them. The hospitality industry and hospitality trainers, in particular, are poised to have a positive influence on diversity and inclusion efforts in their own organizations. The work begins with intentionally managing individual and organizational unconscious biases. Read more.
Hospitality Training Magazine
How Business Resources Groups Ensure You Have the Best Talent, Service, and Inclusive Culture
One of the most powerful things you can do to help drive a diverse and inclusive culture in your workforce is to make sure employees feel like their voices are heard and understood. One of the most effective ways to get a true sense of what your employees are thinking, is to create intentional spaces and opportunities to share through Business Resource Groups. Read more.
Virtual Service Event
CHART's Cooking & Cocktails for a Cause Virtual Community Service Event supports Childhelp, a nationwide charity that has helped abused, neglected, and at-risk children across the nation for more than 60 years.
CHART members have posted videos of their mad (or sad) skills in the kitchen for your donation! Our goal is to raise $5,000 for Childhelp by November 30, and we need your help! Go to to see participant videos and donate today!
Industry Opportunities
UPDATED: Restaurant Safe Operating Guide
As the restaurant industry continues to operate during the pandemic, the National Restaurant Association continues to collaborate with safety experts from government organizations, academia, the public health sector, and corporations to bring operators the most up-to-date guidelines to ensure safe on- and off-premises dining.
Download Guide
UPDATED: Safe Stay Guidelines for Hotels
The latest version of the Safe Stay protocols includes newly-released CDC guidance on hotel operations including meetings and events. Safe Stay includes enhanced guidance on elevator operations, food service operations and workplace health safety plans. The Safe Stay guidelines also feature the latest CDC recommendations on daily room cleanings to limit in-person contact.
Learn More
Wednesday, November 11
2:00 PM EST
Little Caesars Delivers Fast and Fresh “Digital! Digital!” Employee Training During the Pandemic
David Boddington, National Director of Training and Development at Little Caesar Enterprise, Inc.
Jeff Carr, CEO at Inkling
Also browse our library of Webinars on Demand.
Regional Training Forums (RTFs)
Learn and share locally with your hospitality peers at one of our FREE, HALF-DAY Regional Training Forums (RTFs). Members and non-member trainers are welcome!
*With the continued pandemic, upcoming RTFs will be held virtually until future notice. Please visit the RTF schedule on for the most up to date information.
November 12: Boston, MA
November 19: Chicago, IL
December 2: Atlanta, GA
View more information on our RTF schedule online.
Virtual Roundtables
Virtual Roundtables are open to CHART Members only. They are general discussion groups for members to share best practices, concerns, issues, and help each other find solutions. 
Please visit the Virtual Roundtable schedule on for the most up-to-date information, and to register.
November 10: [AFFINITY GROUP] New to Training Roundtable
December 1: [ROUNDTABLE] Mental Wellness Check-In
See the full schedule here.
Job Board
The Job Board is one of the most popular pages at Visit now to check out the latest job posts:
Manager of Instructional Design, Xanterra Travel Collection
Talent for Hire is a new page on, featuring talented trainers seeking full-time, part-time or contract work. Speed up your talent search by starting with this group of skilled hospitality trainers, organized by areas of expertise, location and availability.
CHART Members can list themselves on this board to let potential employers know they are available for full or part-time positions or contract work. 
View Talent for Hire
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