| Stay connected and informed about what’s happening in the world of hospitality training. Read on for practical, performance-boosting tips from hospitality trainers, training trends to watch, innovations in training technologies, fresh perspectives on current training challenges, and much more. | Were you sent this Training Flash newsletter by a friend?
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| 4 Areas of Focus that Build Consumer Confidence in Your Restaurant or Hotel |
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Sara Bray
Director, Workforce Development, National Restaurant Association | | How do you convince your guests to return to your restaurant or hotel? Here are the four key areas to focus on that will help build consumer confidence, along with some tips on how to communicate your commitment to safe operations to your guests. Read more. |
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Recharge Your Resume
How to maximize each section to stand out and get noticed
(in a good way!)
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Jennifer Belk White
Vice President of Human Resources, Premier Parking | You have about six to 20 seconds to capture a recruiting manager’s attention. Let’s take a look at the essential elements of a resume and how to maximize each section to ensure you are getting noticed. Pay close attention to the Pro Tips along the way! Read more or view PDF.
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| Hospitality Training Magazine |
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MIT Training: Streamlined but Not Forgotten
Q&A with CHART Member Sarah Roha |
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| Sarah Roha shares how Twin Peaks Restaurants are making changes to their Manager in Training (MIT) program, and the innovations they have made to come out stronger and more united than before. Read more. |
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| COVID-19 Restriction Tracking Document | | The National Restaurant Association has created an online tracker of restrictions on restaurants that have been imposed in recent weeks. The document covers indoor dining closures, curfews, contact tracing requirements, travel restrictions, and mask mandates. Click here to access. |
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| Webinar: The Voice-enabled Restaurant | | Tuesday, December 8, 3:00 PM EST | | The National Restaurant Association invites you to join a webinar on how restaurants can leverage voice technology. Presenters will discuss current use cases, emerging technologies, and why voice is something operators and marketers should embrace today. Register here. |
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| 2021 Training Industry Conference & Expo Call for Presenters | | Do you have a unique perspective on a pressing topic or emerging trend in the training industry? TICE is accepting presentation proposals for their 2021 program, which will be held virtually April 27-29 and September 28-30. Proposal deadline is December 18, 2020. | | Click here for more information and to submit a proposal. |
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| Regional Training Forums (RTFs) |
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| Learn and share locally with your hospitality peers at one of our FREE Regional Training Forums (RTFs). Members and non-member trainers are welcome! | | With the continued pandemic, upcoming RTFs will be held virtually until future notice. Please visit the RTF schedule on chart.org for the most up to date information. | | January 21: Minneapolis, MN | | View more information on our RTF schedule online. |
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| Virtual Roundtables are open to CHART Members only. They are general discussion groups for members to share best practices, concerns, issues, and help each other find solutions. | | Please visit the Virtual Roundtable schedule on chart.org for the most up-to-date information, and to register. | | January 19: [ROUNDTABLE] Technology Affinity Group | | February 2: [ROUNDTABLE] Human Resources Affinity Group | | February 16: [ROUNDTABLE] People of Color in Hospitality Affinity Group | | See the full schedule here. |
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| Talent for Hire is a new page on CHART.org, featuring talented trainers seeking full-time, part-time or contract work. Speed up your talent search by starting with this group of skilled hospitality trainers, organized by areas of expertise, location and availability. | | CHART Members can list themselves on this board to let potential employers know they are available for full or part-time positions or contract work. | | View Talent for Hire |
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