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Popular Blog Posts |
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When Twitter Customer Support Goes Too Far |
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By: Sherrie Mersdorf |
Twitter has made everything instant, and in the world of
customer service, this means a chance at instant damage-control.
But there's a fine line between being helpful, and actually
pouring gasoline to the fire. Here are three customer service
tips worth tweeting about.
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Using Surveys to Support PPC Efforts |
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By: Greg Timpany |
Constant refinement of your online marketing strategy can save you money and generate more search traffic.
There are numerous techniques to gain greater website traffic,
but see why surveying your customer and prospect should
be included in that list.
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Do This Instead of Innovating |
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By: Sherrie Mersdorf |
"Innovation." Now that's an exciting word that usually garners
a lot of attention when it's attached to goods and services.
And it's always a good thing, right? Well, we read one recent
article an it's author asserts the exact opposite. What's
not to love about innovation?
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Unlocking a Research Panel |
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By: Greg Timpany |
If you are considering building up a research panel of your
own, one of the key considerations is the nature of your
profile survey. This will be the first survey, and hopefully
not last, that a participant will see and is the cornerstone
of panel management activity.
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Feature of the Month: QR codes |
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By: Susanne Ross |
We want to highlight a feature from one of our mini Web
Survey releases this summer that can be helpful in regards
to ramping up your response rates. It's all centered on
a weird little symbol that you can add almost anywhere,
and will bring you the results you need.
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A Gentle (or Not so Gentle) Reminder |
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By: Greg Timpany |
There comes a time when we need to be reminded.
Sometimes a gentle reminder will do, and other times
we may need to be more forceful. Survey participants
are no different. A little gentle arm-twisting can
go a long way to increasing response rates. Click
here to learn more.
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What Was Missing at Content Marketing World
(And 5 Content Suggestions) |
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By: Sherrie Mersdorf |
And the answer is: Data and Feedback Collection! But I don’t mean in the sense of collecting it from attendees, they did plenty of that. What was missing was how feedback, surveys and data can help transform and fuel your content marketing. Here are some of the many use cases for surveys.
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