POPULAR BLOG POSTS | |
Are Employees Ruining Customer Survey Results? Collecting quality results from your survey program should be critical to you - chances are it's critical to customers who expect you to continually improve your processes. If your reps ask customers to give them a specific score on customer questionnaires, you're not collecting reliable data. Read more |
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Do You Need All That Data? Do you need all the data you collect? Chances are, you don't. If you ask yourself these four questions you'll save a lot of time by not collecting unnecessary data. Read more |
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7 Steps to Prepare Data for Analysis Generating data that can ultimately be transformed into knowledge takes a lot of up-front work. But you're only getting started! Once we collect the data, we need to start the grunt work of data preparation. Read more |
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Survey Reminders are a Must for Increasing Responses We live in a hectic culture where personal and business inboxes receive hundreds of emails per day. The chances of an email getting overlooked is very high. Reminders have the potential to dramatically increase your response rates. Read more |
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Survey Best Practices: Please Select All That Apply Like any question type, there are several best practices that go along with the Multiple Select (or Select All That Apply) question type. Read more |
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7 Tips For Finding and Using Secondary Data Take a step back and think about what you already know based on existing information. By using secondary data, your research projects are more efficient, cost-effective and useful. Read more |
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Advice for First-Time Surveying Many of those who are new to creating surveys worry about collecting enough responses. How can you write questionnaires that reduce survey abandonment? Read more |