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A Reality Check for the Hospitality Industry: Are You As Hospitable As
You Think
By: Sarah Vining |  | Have you stopped to ask yourself recently, "Am I practicing the art of hospitality?" For an industry focused on the customer experience, it's an important question. Here are a few tips for transforming your company's mindset, and insights about how to market for hospitality.
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What is the Future of Group Meetings? One Hotel Chain May Have it Figured Out
By: Dede Mulligan |  | Smartphones and tablets are everywhere, and they're having a huge impact on the meetings industry. See how one major chain is embracing the change by taking underutilized spaces and transforming them into "tech pods" where attendees can innovate and do great work.
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Survey Says Business Travelers Want Practical Amenities
By: Sherry Cummins |  | What is the number one amenity required for business travelers? You might be surprised by the "practical" answer. A recent Hotels.com survey reveals quite a bit about the current trends of discerning hotel guests, and can help hoteliers reevaluate their own amenities.
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How a Hotel's Website Experience Could Result in Successful
Marketing Conversions
By: Sarah Vining |  | We want visitors to our web sites to settle in and stay for awhile. This leads to increased email sign-ups, awareness of new promotions and campaigns, and eventually, new bookings. Find out how you can make "visits" into successful marketing "conversions" for your hotel.
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Can the GSA's One Bump in the Road Take the Meeting Industry
Off Track?
By: Dede Mulligan |  | Could the situation with General Services Administration (GSA) really hurt the entire hospitality industry? Before you start wringing your hands, we take a look at the facts, the problems, the fallout, and some potential solutions from a hospitality marketing prospective.
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Enhancing Your Social Networking Site with a Social Concierge!
By: Sherry Cummins |  | Social networking has increased in popularity as a tool for hotel marketing and as a connection from the traveling masses to resorts. Reaching travelers, though, goes beyond opening a Facebook account and assigning an employee to answer questions and announce rate specials.
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Group Business Marketing Best Practices: Set up a Venue Administrator
Cvent Client Services | Many of our clients ask for help reflecting changes in staffing within their Supplier Network accounts. This month we offer another best practice tip: set up an Account Administrator. This will not only be a time-saver, but will also ensure you have a secure Cvent account.
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