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Stay connected and informed about what’s happening in the world of hospitality training. Read on for practical, performance-boosting tips from hospitality trainers, training trends to watch, innovations in training technologies, fresh perspectives on current training challenges, and much more.
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Looking to Reduce Turnover? Start with Manager Training.
Ask any hospitality trainer and they’ll tell you one of the biggest
concerns they face in today’s market is understaffing and high employee
turnover rates. It’s happening large scale across the hospitality
industry, and the trend doesn’t appear to be letting up anytime soon
with unemployment rates remaining as low as they’ve been since the
1960s. Read more.
Plus:
Top 5 Questions to Ask Training Vendors
The Return on Volunteerism - How Serving can Fast Track Your Career Growth
Your Brand has a Strategy, are Your Team Members Part of It?
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 Three Things I Learned Teaching a Breakout at CHART
Kelly McCutcheon
Vice President of Training
Hopdoddy Burger Bar, Inc.
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Speaking in front of a group can be intimidating, but when you know you
have a message worth sharing, making yourself vulnerable pays off. Here
are a few take-aways about trust, connection, and learning from my
recent breakout session at CHART 99 Napa. Read More
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 Positivity Leads to Productivity - How You Can Impact it: Session Recap from CHART 99
Lael Garner-Weadock
Director of Training and Development
Marcus Hotels and Resorts
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This topic, presented by Kelly McCutcheon in Napa, shows the value of
creating positivity in the workplace. Not only is it good for employees,
it's good for productivity and the bottom line. In this session recap,
you will learn how to implement tips from the latest research. Read More
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 Why I (Still) Attend Those CHART Conferences
Patrick Yearout, FMP, CHT
Director of Innovation, Recruiting, and Training
Ivar's & Kidd Valley Restaurants
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Attending a conference takes you away from your office and can be
expensive. So is attending worth it? Even after many years participating
in CHART conferences, for me, the answer to that question is an
emphatic "yes!" Here are a few of my reasons why. Read More
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UPCOMING CONFERENCE
July 25-28, 2020
CHART 100
Hospitality Training Conference
Westin Michigan Avenue
Chicago, IL
Program Information
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Learn
and share
locally with your hospitality peers at one of our FREE, HALF-DAY
Regional
Training Forums (RTFs). Members and non-member trainers are welcome!
April 16: Minneapolis, MN
April 22: Boston, MA
April 30: Chicago, IL
July 16: Minneapolis, MN
October 15: Minneapolis, MN
October 22: Chicago, IL
November 4: Boston, MA
View more
information on our RTF schedule online. |
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FREE CHART Webinars
Wednesday, March 18, 2020
1:00 PM EST
Adaptive Learning: Why our brains don't respond well to online training, and what to do about it
Nick Howe, CLO, Area 9 Lyceum
James Notaro,Vice President of Enterprise Sales, Gilmore Global
Wednesday, April 15, 2020
1:00 PM EST
The Top 10 Ways to be Innovative
Gretta Brooks, CEO, SalesBoost
Andrea Christopherson, Chief Engagement & Innovation Officer, SalesBoost
REGISTER |
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Hospitality Trainers Can Take the Lead on Coronavirus COVID-19 Response
Hospitality
trainers will be at the forefront of the COVID-19 response. A thoughtful and proactive approach can help keep employees and customers safe. To support
your efforts, CHART will connect you to resources that will help you
take informed, meaningful steps to protect yourself, your staff, and your
guests. Go to our website or download this PDF for useful steps you can take to help your organization contain the spread.
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The Job Board is one of the most popular pages at chart.org. Visit now to check out the latest job posts:
Senior Assistant Director of Dining Services, University Housing - University of Illinois
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