- Tidbits
- Checking in with Employees
- KCLPC Joint Networking Event
with NAHSE Kansas City
- Submit an Article
- Get Involved
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Previous Issues
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Tidbits
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Walt Disney said, “All the adversity I've had in my life, all my troubles and obstacles, have strengthened me... You may not realize it when it happens, but a kick in the teeth may be the best thing in the world for you.” And he thought the entertainment industry was tough?
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Checking In With Employees
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Communicating and checking in on employees on a regular basis is important for a successful workflow. One-on-one meetings are a great way to consistently discuss duties, deadlines and questions and to keep in touch. The below will ensure the meetings are productive and necessary communication is shared in an effective manner.
Stick to a Specific Time
Consistency is key to beneficial communication. Connect with the employee regarding the day and time that would work best for both of you to meet on a weekly basis, and create meeting reminders for the discussion that extend far in advance. This ensures you will both be on the same page and that the meeting won’t be easily forgotten. Additionally, don’t cancel a check-in meeting at the last minute. There are exceptions, but sticking to a schedule shows your employee you value their time and creates a pattern that is easy to adhere to.
Create a Safe Space
Although constructive criticism on projects and management of workload is helpful for success, being respectful in delivering this feedback is a must. Employees should not be punished for speaking their mind. Make sure to answer their questions with respect, and try sharing something they’ve excelled in that week while offering suggestions for improvement in other areas. Such a gesture can boost morale and build trust. Creating a trusting environment will strengthen the bond between you and your employee.
Value Honesty
When chatting with an employee, strive to answer his or her questions as honestly as possible. If you can’t share something, explain why. And if you don’t have an answer, admit it and try to find out after the meeting.
Coach Employees
Instead of telling employees what to do, collaborate with them to help them find their own solutions and answers. This will help build their own confidence and their trust in you. Help them develop their skills so they feel empowered and engaged instead of dependent on you for advice.
Ask for Feedback
One-on-one discussions should not solely be a question-and-answer sessions. Engage in a real dialogue and ask employees what they desire from you and how you can help to manage them in a stronger way. They’ll welcome and appreciate the opportunity to give you their thoughts on your performance and other matters.
End on a Positive Note
At the end of each meeting, share at least one way in which the employee excelled that week. Thank the employee for his or her questions and the discussion itself, and express confidence in his or her abilities. Workers will feel better about meeting with you if you close on a high note.
—Adapted from Communication Solutions May 2015 newsletter, www.communicationbriefings.com
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KCLPC Joint Networking Event with NAHSE - Kansas City
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On August 11, nearly 70 people attended the first Kansas City Local Program Council (KCLPC) joint networking event with the National Association of Health Services Executives (NAHSE) at the Museum at Prairiefire in Leawood, Kansas.
(Members of both ACHE and NAHSE networking)
Inspired by the MOHEG St. Louis collaboration with NAHSE, the KCLPC - a bi-state local program council composed of members of MOHEG and the Kansas Association of Healthcare Executives (KAHCE) - sponsored and co-hosted the evening networking event.
Title sponsor was the Prime Healthcare Foundation and contributing sponsors were the Museum at Prairiefire, MOHEG, KAHCE and NAHSE.
(in the picture left to right - Patricia Sanders-Hall, FACHE,
Clinton Fields, & Carol Schmekel, FACHE)
The event was an opportunity for collaboration among senior, middle and early careerists as well as graduate students in health care administration programs.
(in the picture left to right - Guest, Kristi Baker, Justin Gassner)
Susan Wilson, PhD of the Prime Health Care Foundation board spoke to the group regarding the Prime Health Care Foundation mission and involvement in inclusion and diversity in access to care in the Kansas City area.
The President-elect of MOHEG, David J. Baltzer, FACHE and of KAHCE, Patricia Sanders-Hall, FACHE, were both on hand as was current KAHC E president Bob Bregant, FACHE and past-president Heather Fuller, FACHE and Kansas Regent Janet Stanek, FACHE.
(in the picture left to right - David Fleming, Clinton Fields, and Vanessa Watkins, FACHE)
(in the picture left to right - Justine Karungi, FACHE and Carol Schmekel, FACHE)
A special thanks to Kansas City Regional Chapter President Clinton Fields and the KCLPC committee including Vanessa Watkins, FACHE, David Fleming, Carol Schmekel, FACHE, Justin Karungi, FACHE, Jonas Varnum, and Scott McIntyre, FACHE for their help planning and organizing the event.
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We would love to see articles from our members. If you write articles for your hospital or firm, send them over and we will put them into the next issue of the Chapter news.
Submitting an article with 800 ore more words will provide 2 service points from ACHE. Please send them to moheg@qabs.com
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The Missouri Healthcare Executives Group is in need for some additional volunteers to help out on committees. This is a great way to give back to the profession.
Please send an email to MOHEG@QABS.COM if you are interested in volunteering
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