August 2013 - Web Survey 101
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Web Survey 101
 
Popular Blog Posts
 
Consider How You Measure Consider How You Measure
By: Greg Timpany
Scales in market research share a similar purpose with those devices found in bathrooms, gyms and doctor's offices. They are all designed to measure. Here are some tips for building the perfect scale and how you can use these best practices to achieve better results.
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Keeping Score Are You Just "Keeping Score" or Are You Changing the Game?
By: Sherrie Mersdorf
Many organizations make the same feedback collection mistake, whether it's employee feedback, customer surveys or training assessments. They do it just to keep score and backwards record keep. It's a feel good activity, but is it doing them any real good in the long run?
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Q and A Q and A is Every Researcher's Job
By: Greg Timpany
As we look for new and innovative ways to meet our sampling needs many of us have turned to incentivized panels to fill our project goals. The majority of these panels incent their members for response. See why there's been much concern over the impact of this method.
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Voice of the Customer
   
   
Survey Reporting Tips Survey Reporting Tips
By: Susanne Ross
The primary reason to run surveys is to get the right information and insights from your respondents – and use the data you collect for long-term strategic decision-making. In the end, you want to find technology that will help you collect the most accurate, useful data.
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Being a Proactive Marketer Requires Data Being a Proactive Marketer Requires Data
By: Greg Timpany
The advent of CRMs, marketing automation, and big data should mean numerous targeted opportunities to reach out and make a difference with your customers. Are there opportunities your organization is not capitalizing on because no one has taken the time to explore the data?
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Collecting Employee Feedback
Collecting Employee Feedback that Matters: How Are You Doing?
By: Susanne Ross
Do you know if your employees are happy? It's a fact that engaged employees do improve your bottom line. Happy employees = happy customers. So what's the secret to keeping your employees engaged? There's no magic formula, it all boils down to one simple solution: ask them.
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NPS Needs a Little Help from its Friends
NPS Needs a Little Help from its Friends
By: Greg Timpany
The Net Promoter Score (NPS) has long been touted as the one number businesses need to grow to build success. Is putting your faith in a single number the best way to predict future sales? That's a BIG question. Here's how NPS can be used to produce more valuable insights.
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