Questions & Answers

Question: Who is Andavo Meetings & Incentives and why should I book through them?

Andavo Meetings &Incentives (formerly Christopherson Meetings & Events) is the official travel partner of USA Triathlon. We work with USAT to pick the team hotel, put together travel packages, plan team events and create an experience to remember. Andavo has packages that will make planning easier for the athlete and their supporters.

Question: Should I fly with my bike or ship my bike?
Answer: We recommend whatever you feel the most comfortable with. Airline baggage policies differ from airline to airline and are subject to change at any time. We have also listed the options to ship your bike on the website if you choose to go that route.
Question: Is it possible to book less than 4 nights as part of the package?

Unfortunately the minimum number of nights to book is 4 nights. You can book more than 4 nights.

Question: Can I still book a hotel package with Andavo Meetings & Incentives if I booked my own airline ticket?
Answer: Yes! Andavo can assist you with the land package. However, if we do not book your flights we will be unable to access your airline record to assist with issues relating to your airline ticket, such as any changes to the itinerary and delayed flights. We only provide those services for the USAT athletes who have purchased their airline tickets through Andavo.
Question: Do you help arrange roommates?
Answer: During the registration process there is a button to indicate interest in a roommate and we will compile a list of those who are interested. Sixty to ninety days before the trip we will match up potential roommates. We cannot guarantee we can find you a roommate, but we will do our best to match you up with someone. You can also contact Jeff Manson at travelpackage@cbtravel.com if you have any questions.
Question: If I made an airline request how long will it take to get an email with a flight itinerary and prices?
Answer: An agent from Andavo Meetings & Incentives will provide a quote within five (5) business days. This quote will come via email and will provide a flight itinerary and price in which you will need to approve. Airfare is not guaranteed until tickets are purchased. The air agent will need a credit card from you before they can confirm the flight.
Question: I have a lot of frequent flyer miles. Can I book my airline ticket using my miles?
Answer: Yes, you can use frequent flyer miles to secure your air travel. However, you must contact the airline directly for your booking.