Keeping academic medicine connected
You can now access the Learn Serve Lead 2020: The Virtual Experience by logging into the Social 27 platform. Your meeting log-in is the same email you used to register for the meeting and your meeting registration confirmation number serves as the password. If you need assistance with your login information please visit the Already Registered page on the and click on the link to have your confirmation number re-sent to you. Once you access the virtual platform you can begin setting up your profile, you can learn more by watching this brief video.
For an overview of the AAMC’s history, structure, and programs, as well as tips to navigate this meeting you can watch the LSL First Time Attendee Orientation.
All times listed in the agenda are Eastern Standard Time. We have scheduled our programming to serve the needs of our broad global audience as much as possible. Attendees will have the opportunity to customize the schedule to their time zone once logged into the meeting platform.
The program will include a combination of live and recorded events. The majority of plenary sessions, the Voices of Medicine and Society series, and a select few additional sessions will be broadcast live. Most of the concurrent session presentations will be prerecorded and made available at specified times during the meeting. Every concurrent session will also include a live moderated Q&A.
Closed captioning is available on all Learn Serve Lead sessions, wellness videos, and additional content. To turn on closed captions, navigate to the session within the Social27 platform hover over the video image and click on the CC button to the bottom right of the video player.If closed captions do not appear on a session, you can enable captions in Chrome. To do this, please follow the instructions below:1. Navigate to chrome://flags/#enable-accessibility-live-captions2. Under “Live Captions” select Enabled3. Select Relaunch in bottom right4. When you re-open your browser, select the 3 dots in upper right, then select Settings5. Select Advanced on the left hand side6. Under “Accessibility” select “Live Caption”7. Navigate back to the Learn Serve Lead 2020 virtual platform. You should now see closed captioning appear at the bottom of videos. If you do not see these, refresh browser.
Yes, on-demand viewing of all sessions with the exception of the interview with Nikole Hannah-Jones will be available for registrants during and after the meeting. Members of the media are not allowed to view the opening plenary session with Francis Collins and Anne Schuchat live or on-demand. Questions about media eligibility for Learn Serve Lead 2020: The Virtual Experience can be directed to press@aamc.org.
Most recordings will be available within 24-48 hours of the original session airtime. All final sessions with closed captions will be available on the event platform the week of Nov. 23.
In addition to having access to session recordings after the event, we plan to roll out additional content in the months following the event. These additional resources include research in medical education papers, medical education abstracts, and posters. We will also debut additional content across the mission areas and professional roles. All these additional offerings will be available only to Learn Serve Lead 2020 registrants. Learn more by visiting the More to Come page.
While we recognize that face-to-face conversations, social events, and hallway reunions are irreplaceable, our virtual experience will offer numerous innovative ways to make connections, take advantage of programming breaks, and grow your network. Through our virtual platform, you will be able to connect with fellow attendees in many ways. As a registered attendee, you will receive a link to set up your profile within the virtual platform a few days before the meeting begins. We recommend that you upload a photo and welcome video and link to your social media accounts. You’ll also be asked questions about your interests and experience, which will help match you with sessions you might like to attend and with attendees who have similar interests. Chat groups about specific topics will be active throughout the meeting. You can join the discussion for each session, where you can talk with fellow attendees about the content. Learn more by visiting the Networking page.
Currently, we don’t plan to offer a virtual exhibit hall because we are unable to provide the essential interactive exchanges that typically exist at an in-person event. This facet of Learn Serve Lead will return at the November 2021 meeting in San Antonio. For more information about exhibiting during Learn Serve Lead 2021, please contact Ty Wilson at twilson@sponsorshipboost.com.
It is important to us that our awardees receive the recognition they deserve. You can tune into the video tribute to award recipients during the virtual meeting. Learn more by visiting the AAMC Awards page.
The call for sessions on medical education and submissions of research in medical education (RIME) research and review papers for Learn Serve Lead 2020 closed in December 2019. For more information about participating next year, email educationalaffairs@aamc.org.
AAMC is your premier resource for professional development within academic medicine, providing insight, innovative training, tools, and networking opportunities to advance your career. Learn more by visiting the AAMC’s Professional Development webpage.
Registration is now open. Deadlines, rates, and other registration information can be found on the Registration page.
Learn Service Lead 2020: The Virtual Experience offers an unusually cost-effective professional development opportunity as registrants will not be required to pay for the cost of travel, housing, or food during the meeting. The early bird registration fee for the full virtual meeting is $300. If you’re a student/resident, you can attend for a discounted fee of $65. Standard rates will become effective on November 1. Learn more by visiting the Registration page. If you would like to apply for a hardship scholarship, please submit this form by no later than October 9, 2020. The application deadline date has passed and we can no longer accept applications.
Group rates are not available. Registration fee(s) are per person only. We are unable to offer a group or institutional rate. Our virtual platform allows only activity from one email address. If you are seeking CME credits, these are linked to your individual email address. And only individual registered attendees have the capability to create networking profiles and participate in chat/moderated questions and answers.
The Learn Serve Lead team will email a letter to all speakers with registration instructions, details, and due dates for all deliverables. If you’re a speaker, please do not register for the meeting through the main website. If you can’t locate your speaker letter, have questions, or would like more information, visit the Information for Speakers page or email learnservelead@aamc.org.
You must register for the full meeting; single sessions are not available for purchase.
Questions about media eligibility for Learn Serve Lead 2020: The Virtual Experience can be directed to press@aamc.org. For more information, visit our press contacts page.
You can now access the Learn Serve Lead 2020: The Virtual Experience by logging into the Social 27 platform. Your meeting log-in is the same email you used to register for the meeting and your meeting registration confirmation number serves as the password. If you need assistance with your login information please visit the Already Registered page on the and click on the link to have your confirmation number re-sent to you.
Find more information as well as step-by-step directions in our Learn Serve Lead 2020: The Virtual Experience How-to Guide or by viewing this short video.
Internet Connection You will need a stable internet connection. All of the sessions will be delivered via a video player, similar to a YouTube player, so you want to be able to stream video without disruptions. Laptops/Desktop Computers For the best viewing experience, we recommend you use Google Chrome, however all you need to access the platform is a modern browser. The system is built in HTML5 so that it works natively in Apple Safari, Google Chrome, Microsoft Edge, and Mozilla Firefox. We recommend installing a current (or very recent) version of your browser. If you’re running a very outdated version, please consider updating before logging in. Internet Explorer is not recommended. Mobile Phones/Tablets All you need is a modern browser. The system is built in HTML5 so that it works natively in Apple Safari and Google Chrome, and it will work on your mobile device.
You can email Social27 at support@social27.com for assistance on the virtual event platform.
Registrants may not share login information. Registration for the meeting is for individual access only. Only registered attendees are eligible to claim continuing medical education (CME) credits, and networking opportunities are limited to one device.
Learn Serve Lead attendees can purchase CME credits during registration. CME is an additional $50 and must be purchased by December 31, 2020. You must claim your CME credits no later than June 30, 2021. Attendees who purchase CME will receive an email at the conclusion of the meeting with instructions on how to claim your credits. Learn more by visiting the CME Information page.
Customer Service Hours during the meeting are as follows: Monday, Nov. 16 from 8 a.m.-8 p.m. ET Tuesday, Nov. 17 from 8 a.m.-8 p.m. ET Wednesday, Nov. 18 from 8 a.m.-3 p.m. ET Please note that before Monday, Nov. 16, customer service hours will be regular business hours from 9 a.m.-5 p.m. ET.
support@social27.com The How-to Guide can guide you through navigating features on the Social27 platform.
learnservelead@aamc.org Phone: (202) 739-2973 For fastest response time, we recommend first emailing learnservelead@aamc.org.
Email all other questions to learnservelead@aamc.org.