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Mastercard Academy on the Web


Mastercard Academy On the Web (AOW) is a remote training resource that extends Mastercard’s global expertise, extensive resources and market knowledge beyond the doors of the training room. It complements face-to-face learning with remote training solutions that are cost-effective, easily scalable and accessible where and when you need them.

 

With AOW, users can access highly-customized programs in real time with our in-house trainers through an hour-long Live Events session conducted weekly, comprising a 45-minute training followed by a 15-minute Q&A. Users can also review other trainings in the Resource Centre at their convenience. Our trainings are hosted on Adobe Connect.

Selected trainings are available in 2 languages: English and Mandarin.

 


 

For enrolled users

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Log in to the AOW portal.

For new users

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Please send an email to aow_ap@mastercard.com to enroll your organization into AOW.



Academy on the Web Learning Directory


We have designed this interactive learning directory so you can easily find the content you need to learn anything about the payments industry. It includes the latest content from Academy on the web (our digital learning platform) and external resources to enrich our offering.


Enjoy Learning!


 

For enrolled users

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Access the AOW Learning Directory.



 

2021 Training Calendar Asia Pacific  

 

March

  • MCBP/Wallet Implementation & Best Practices: 4 March 2021, 11.00am
  • 21.Q2 Release Training (SEA Developed Markets): 9 March 2021, 10.00am
  • Global Collection Only Program: 10 March 2021, 3.00pm
  • 21.Q2 Release Training (SEA Emerging Markets): 11 March 2021, 2.00pm
  • Network Level Services Solutions - Geoinsights: 15 March 2021, 10.00am
  • Network Level Services Solutions - Fraud Insight Premium: 16 March 2021, 11.00am
  • Token Connect for Merchants: 16 March 2021, 3.00pm
  • MDES Manager in Chinese: 17 March 2021, 11.00am
  • Mastercard March Announcements in Japanese: 18 March 2021, 9.00am
  • Network Level Services Solutions - AIC: 22 March 2021, 9.30am
  • Network Level Services Solutions - Authorization Optimization: 23 March 2021, 7.00am
  • Mastercom Claims Manager: 24 March 2021, 11.00am
  • Introduction to AOW and Mastercard Experience Center (MEC): 25 March 2021, 11.00am
  • Network Level Services Solutions - Risk Recon & CyberQuant: 26 March 2021, 8.00am
  • Mastercard Connect: 31 March 2021, 11.00am

 

April

  • Overview of MDES Customer Service: 8 April 2021, 11.00am
  • Mastercard April Announcements in Japanese: 15 April 2021, 9.00am
  • MDES Manager: 20 April 2021, 2.00pm
  • Mastercom Claims Manager: 22 April 2021, 11.00am

  


*All timings stated are in GMT+8.

 

 


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