Mental Health and Policing Conference 2018

Overview

• How do I pay for my registration?
• I don't have a purchase order number, do I really need to provide one?
• Will I receive a receipt?
• When will I receive my Joining Instructions?
• Where is the nearest train station?
• I don't know if I need accommodation just yet. Is it possible to add this on at a later date?
• I need to change my registration details. Is this possible?
• I am no longer able to attend. Can I send a substitute in my place?

Questions & Answers

Question: How do I pay for my registration? Answer: We accept the following payment methods: BACS (against invoice): Please note we are unable to issue invoices to the public sector without a purchase order number Credit card Cheque

Question: I don't have a purchase order number, do I really need to provide one? Answer: If you are registering as a public sector delegate and wish to pay against an invoice you must provide a purchase order number. It will be a requirement of your organisation that you provide this for your invoice, to ensure a payment can be made. If you are unsure if you require a PO or are having difficulties in obtaining one please contact CJS on 0333 222 4061.

Question: Will I receive a receipt? Answer: A sales invoice (report) will be provided by email.

Question: When will I receive my Joining Instructions? Answer: Full joining instructions will be sent during the 2 weeks prior to the event and will also be available to download from the conference website.

Question: Where is the nearest train station? Answer: Cardiff Central station is 1.0 mi away from Holland House, Cardiff.

Question: I don't know if I need accommodation just yet. Is it possible to add this on at a later date? Answer: Yes. You can add accommodation on to your registration at anytime, subject to availability. To do this, please enter your confirmation number to the site, and follow the onscreen instructions to book.

Question: I need to change my registration details. Is this possible? Answer: Yes. Please enter your confirmation number into the site and you can modify your booking online.

Question: I am no longer able to attend. Can I send a substitute in my place? Answer: Substitutions can be made at no additional charge at anytime prior to the conference. These must be notified to CJS either by emailing at register@cjsevents.co.uk or by calling our registration team on 0333 222 4061.