CANCELLATIONS
CUSTOMIZED TRAINING 14 business days written notice is required for all cancellations. Failure to provide written notice prior to 14 business days in advance of the scheduled course booked will incur a penalty fee of 50% of the full course fee. TRANSFERS Transfers to another scheduled course can be made if notice is received at least 72 hours prior to the original date of course is given. No fees will be charged when transferring within this notice period.
BOOKING CHANGES Name changes can be made on all bookings. 24hours’ notice is required prior to the course start time. No fees shall be incurred for the change. 14 business days are required for any date or location changes for on-site training.
GENERAL TERMS AND CONDITIONS Nuix reserves the right to reschedule or cancel the date, time and location of a training class at any time, including replacing personnel who may be scheduled to deliver the training. If a training class is cancelled by Nuix due to circumstances beyond its reasonable control (e.g. weather, natural disaster), clients are entitled to a full course credit which must be used within 6 months of the date of the original class for another course offered by Nuix. In the event that Nuix cancels a training class for any other reason, the customer is entitled to a full refund of the course fee. Nuix shall not be responsible for any other loss incurred by a customer as a result of a cancellation or reschedule.
To learn more, please visit nuix.com.