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October 11, 2018
In This Issue
  • 3 Tips to Retain Younger Employees Through E-Learning
  • Team Building for Ever-Changing Teams
  • Previously-Recorded Webinar - Modern Learning: A Fresh Look at New Approaches and Technologies

Upcoming Conferences

ABQ Brandmark Low Res

March 2-5, 2019
T3: Training Competencies Conference
Hyatt Regency Albuquerque
Albuquerque, NM

Nashville Brandmark FINAL

July 27-30, 2019
Hospitality Training Conference
Nashville Marriott at Vanderbilt University
Nashville, TN


Free CHART Webinars

Beyond Training: Enriching the Lives of Your Whole Employee
Wednesday, October 17, 2018
1:00pm EST
Rachel Nordby, Wisetail
Amanda Zellman, CAVA
Lori Goldstrohm, CAVA

Experiential Interviewing
Wednesday, December 12, 2018
1:00pm EST
Serah Morrissey, WB Hotel Group

Did you know that all prior webinars are on our website? Take advantage and learn from some past recordings.

Regional Training Forums

Learn and share locally with your hospitality peers at one of our FREE, HALF-DAY Regional Training Forums (RTFs). Members and non-member trainers are welcome!

October 18: Minneapolis, MN
October 18: Chicago, IL
November 7: Boston, MA
November 15: Seattle, WA
January 17: Minneapolis, MN

View more information on our RTF schedule online.

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We interrupt your regular programming with insightful and sometimes amusing posts from your peers. Read and enjoy these recent posts to the CHART Member Blog Page
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3 Tips to Retain Younger Employees Through E-Learning
Monique Donahue, CHT
Director of E-Learning, Hilton Grand Vacations

Engaging workers in their twenties and thirties to stay with your company can be a challenge, but it may not be as difficult as you think. The current generation of workers comprises 35% of the labor force in the United States and they’re steadily moving up through the ranks into management positions. They job-hop at least 20 times in search of job fulfillment, mobility and work-life balance, resulting in lower management retention. Read More.

Yearout Square 200                                           

Team Building for Ever-Changing Teams
Patrick Yearout, FMP, CHT
Director of Innovation, Recruiting and Training, Ivar's and Kidd Valley Restaurants

Most people who have worked in the hospitality industry know the importance of strong teamwork in their operations. When a team doesn’t work well together during a shift, it seems like everything starts to increase: lines, wait times, stress levels, and tempers. If allowed to continue from day to day, a hotel or restaurant with poor teamwork can soon expect everything to start to decrease: guest satisfaction, return visits, employee tenure, and profits. Read More.

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Featured Previously-Recorded Webinar

Modern Learning: A Fresh Look at New Approaches and Technologies
Paul Bradley, PlayerLync

From Artificial Intelligence, xAPI, video performance support, knowledge reinforcement, mobility and micro-learning, PlayerLync will tell you what’s in, what’s out and what would have the biggest impacts within your organization. Moreover, you’ll learn how to get started immediately leveraging assets you already have, in order to make an impact during the remainder of 2018. Learn at your desk today!

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