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  Training Flash

An E-Newsletter Featuring Training Ideas That Work

December 3, 2013

In This Issue

  • Cultural Intelligence: Competencies for Success in a Multicultural World
  • PRESIDENTalks: The Clock is Ticking


    T3 Conference

    REGISTER TODAY and join your peers March 1-4, 2014, at The Broadmoor in Colorado Springs to recharge and refuel your professional batteries!  Achieve your new year's resolutions and become a better trainer, faster instructional designer, stronger manager and greater executive.

    Dates to Remember

    • January 24, 2014 - Orlando RTF and Service Event
    • January 24, 2014 - Last Day for Early Registration Discount for T3 Conference
    • February 4, 2014 - Room Block Expires at The Broadmoor
    • March 1 - 4, 2014 - T3 Winter Conference #87


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    Welcome to another issue of CHART's Training Flash e-blast, where you’ll find quick inspiration from the brightest in hospitality training. Read and enjoy these recent posts to the member blogs on CHART's Home Page!                                                                

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    CHART Talks: Brief Bursts of Brilliance Cultural Intelligence: Competencies for Success in a Multicultural World
    by Gerry Fernandez

    In the 6 minute video, Gerry will share what knowledge, skills & insights are necessary to effectively engage people from different cultural backgrounds to deliver better business results. View Video    

    PRESIDENTalks: The Clock is Ticking
    by Calvin Banks

    I recently attended the Hotel, Motel, and Restaurant Show in New York City as part of a panel discussion on Training Strategy, Technology, and the Bottom Line. The panel was moderated by CHART's very own Mike Nalley, Best Western, and included Robert O'Halloran, East Carolina University, Mark Boccia, Marriott, and Sylvia Douglin, Interstate Hotels and Resorts. About 60 attendees (70% being industry professionals and 30% aspiring hospitality students) attended this engaging session.

    Though there were many nuggets to take back; there was one that stuck out and continued to come up in meetings following our panel discussion. Read More                                


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