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February 20, 2018
In This Issue
  • Lead the Way in Management Development with a 5-Step Leadership Ladder
  • Managing Change with Energy

July 2018 Conference

Boca Brandmark

July 28-31, 2018
Hospitality Training Conference
Boca Raton Resort & Club
Boca Raton, FL


Free CHART Webinars

How to Utilize the New Laws of Learning for Today's Workforce
Wednesday, February 21, 2018
1:00PM ET
john isbell
John Isbell
President, JWI Hospitality and

Harassment in Hospitality
Wednesday, April 11, 2018
1:00PM ET

Yearout Square 200
Patrick Yearout
Director of Recruiting and Training,
Ivar's & Kidd Valley Restaurants


Did you know that prior webinars are on our website? Take advantage and learn from some past recordings.

Regional Training Forums

Learn and share locally with your hospitality peers at one of our FREE, HALF-DAY Regional Training Forums (RTFs). Members and non-member trainers are welcome!

March 15: Minneapolis, MN
April 26: Chicago, IL

View more information on our RTF schedule online.

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We interrupt your regular programming with insightful and sometimes amusing posts from your peers. Read and enjoy these recent posts to the CHART Member Blog Page
 Poulos 2
Lead the Way in Management Development with a 5-Step Leadership Ladder
by John Poulos
Co-Founder and Vice President of Sales

With employee turnover rates at an all-time high and the labor market tighter than ever, hospitality organizations are constantly looking for ways to improve retention and attract new talent. When vacancies occur, many hospitality businesses dive into a mad scramble to fill the position as quickly as possible, often settling for less-than-ideal external candidates or promoting internal employees before they’re ready. 
Read More.

Jason Lechner (398x398)

Managing Change with Energy
by Jason Lechner
Director of Training
Granite City Food & Brewery

Change happens all the time, and change can be a good thing. Change brings on opportunities for evolution, connection and growth. But keeping the team energized through continuous change can be challenging. Listen to how Jason Lechner manages change with “Energy” during this brief CHART Talks video. View More.



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