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September 20, 2018
In This Issue
  • 3 Ways to be a Better Teammate
  • Finding Your Balance
  • Previously-Recorded Webinar - Harassment in Hospitality

Upcoming Conferences

ABQ Brandmark Low Res

March 2-5, 2019
T3: Training Competencies Conference
Hyatt Regency Albuquerque
Albuquerque, NM

July 27-30, 2019
Hospitality Training Conference
Nashville Marriott at Vanderbilt University
Nashville, TN


Free CHART Webinars

Beyond Training: Enriching the Lives of Your Whole Employee
Wednesday, October 10, 2018
1:00pm EST
Rachel Nordby, Wisetail
Amanda Zellman, CAVA
Lori Goldstrohm, CAVA

Save the date for more free Wednesday Webinars at 1:00pm EST:
December 5, 2018

Did you know that all prior webinars are on our website? Take advantage and learn from some past recordings.

Regional Training Forums

Learn and share locally with your hospitality peers at one of our FREE, HALF-DAY Regional Training Forums (RTFs). Members and non-member trainers are welcome!

October 18: Minneapolis, MN
October 18: Chicago, IL
November 7: Boston, MA

View more information on our RTF schedule online.

To make sure you receive future emails, please add to your address book or safe list.

We interrupt your regular programming with insightful and sometimes amusing posts from your peers. Read and enjoy these recent posts to the CHART Member Blog Page
 Yaeger, Don
Chicago Cubs' David Ross Teaches Us Three Ways to be a Better Teammate
Don Yaeger
Award-Winning Speaker of Champions, Executive Coach, and Team Culture Expert

David Ross had a problem. His hands. He didn’t know what to do with them. Hoisted on the shoulders of his jubilant teammates who were carrying him off the field like a Roman conqueror, the aging, perennial back-up catcher, fumbled and flailed, ear-to-ear grin not withstanding. The Cubs had just won the World Series in a spectacular Game Seven, and as he and his teammates swarmed each other in an impromptu post-World Series victory melee, the simple fact was he did not know what to do with his hands while riding those shoulders. Read More.

Hosler 2                                                                                                                  

Finding Your Balance
Gabe Hosler, FMP
Vice President of Training and Ops Services, Rubio's Restaurants, Inc.

At the conclusion of our 96th Hospitality Training Conference in Boca Raton, with the new board of directors in place and a full agenda of projects on our plate, my first official act as CHART president was to ... take a vacation. My family and I boarded a plane at the Fort Lauderdale airport and soon landed in Key West, where we spent 5 wonderfully peaceful days enjoying each other's company. Read More.

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Featured Previously-Recorded Webinar

Harassment in Hospitality
Patrick Yearout, Director of Innovation, Recruiting and Training, Ivar's and Kidd Valley Restaurants

Explore the issue of harassment in hospitality and learn what you can do to protect your employees, your guests, and your brand. Learn at your desk today!

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