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August 12, 2017
In This Issue
  • Why Millennials are the New Lifeblood of Restaurants
  • The Law of Brevity

2018 Conference Dates & Locations!

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Free CHART Webinars

Wednesday, October 10, 2018
1:00 PM EST
Multiunit Leadership Training & Development
Jim Sullivan, Sullivision

Wednesday, December 6, 2018 (note date moved to 1st Wednesday)
1:00 PM EST
Using Incentives to Reinforce Training!
TJ Schier, SMART Restaurant Group, Which Wich Franchisee

Register today.

Also, did you know that prior webinars are on our website? Take advantage and learn from some past recordings.                                    

Regional Training Forums

Learn and share locally with your hospitality peers at one of our FREE, HALF-DAY Regional Training Forums (RTFs). We always have a great line up of speakers, so stay tuned for our fall RTF schedule online
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We interrupt your regular programming with insightful and sometimes amusing posts from your peers. Read and enjoy these recent posts to the CHART Member Blog Page!       
 Yearout Square 200
Why Millennials are the New Lifeblood of Restaurants
a QSR article with Patrick Yearout, FMP, CHT, Director of Recruiting and Training
Ivar's & Kidd Valley Restaurants

Patrick Yearout is interviewed by QSR Magazine on this topic. For Patrick, having different generations on staff is an essential part of success. It provides diversity of knowledge and perspectives, which keeps the brand relevant. Members of Generation Y are often tech-savvy and can help provide fresh insights on products, marketing, management styles, and more.  Read more.

john isbell

The Law of Brevity
by John Isbell, Speaker, Trainer, Consultant
John Isbell Training    

The ironic thing about the Law of Brevity is the word brevity itself. In its essence, it means short, compact, and concise. So it’s a longer word for “short,” but it means to keep it short? Okay, but for our purposes The Law of Brevity is a fancy way to say, keep your training programs and learning initiatives short & concise. Also, it sounds way better than The “Law of Short." Read more.

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