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Upcoming Conferences

CHART 2020 Conferences
February 22-25, 2020
T3: Training Competencies Conference
Embassy Suites
Napa Valley, CA

July 25-28, 2020
Hospitality Training Conference
Westin Michigan Avenue
Chicago, IL



Microlearning: The Quick Wins and Pitfalls of Shorter Training Content
Angie Hubert

Wednesday, August 21, 2019
1:00pm EST


Regional Training Forums

Learn and share locally with your hospitality peers at one of our FREE, HALF-DAY Regional Training Forums (RTFs). Members and non-member trainers are welcome!

October 17: Minneapolis, MN

View more information on our RTF schedule online.



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The Training Flash will get more substance in the coming weeks as we will be adding content and changing to a one-column format that is more mobile friendly. We will feature Member Blogs as always, and will now link to articles in CHART’s new Hospitality Training Magazine, among other resources, such as Partner Webinars.

Member Blogs

 Vlagnos, G
RIP Performance Reviews: Session Recap from CHART 98
Georgette Vlangos, Director of Training and Development
Melt Shop

This topic, presented by Serah Morrissey in Nashville, is very timely and not as controversial as you might think. Here are some practical tips to get you started in a more relevant and engaging approach to feedback. Read More

 Curt Archambault
Take-Aways from the CHART Annual Conference in Nashville
Curt Archambault, FMP, Vice President
People & Performance Strategies

Curt Archambault of People & Performance Strategies recently attended the CHART 98 Hospitality Training Conference in Nashville. He gives his summary of the conference, topics and the value of professional development. Read More

 Garner-Weadock, Lael
5 Practical Techniques to Increase Employee Engagement
Lael Garner-Weadock, Director of Training and Development
Marcus Hotels & Resorts

When your staff is highly committed, customer satisfaction levels rise and there is proven positive impact to your bottom line. Organizations with a high level of employee engagement outperform others by 147% in earnings per share. Here are 5 tips to help you increase your team's engagement. Read More

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Featured Article

Hutchinson HTM

Leading Your Social Engagement Plan
Colby Hutchinson, Director of Customer Experience and Brand Management Administration
Best Western Hotels & Resorts

Whether you’re running a restaurant, hotel or on-site food services, social media reviews can make or break your reputation. In fact, we’d even go as far to say that social media reviews are driving whether people try or visit your business at all! Read More

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Women of the Vine Orange Logo

Women of the Vine & Spirits (WOTVS) Foundation is now accepting applications for various scholarship and award opportunities, with the goal to advance women in the alcohol beverage industry through education, leadership, and professional development.

The WOTVS Foundation offers Professional and Leadership Development Scholarships, Educational Scholarships and Wine and Spirits Education Trust (WSET) Awards. Applications close August 31.

For more information, visit

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IFBTA 2019

CHART members are welcome and encouraged to attend our Alliance Partner International Food & Beverage Technology Association's events in a city near you.

FSTEC Celebration of Technology
September 9, 2019
Dallas, TX

Twin Cities Chapter Meeting
October 10, 2019

Washington, D.C. Chapter Meeting
October 15, 2019

Atlanta Chapter Meeting
October 16, 2019

See the IFBTA website for details and more events.

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