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May 18, 2019
In This Issue
  • Walk a Mile in Their Non-slip Shoes
  • How to Recruit in a Tight Job Market

Upcoming Conferences

Nashville Brandmark FINAL

July 27-30, 2019
Hospitality Training Conference
Nashville Marriott at Vanderbilt University
Nashville, TN

February 22-25, 2019
T3: Training Competencies Conference
Embassy Suites
Napa Valley, CA


Free CHART Webinars

Using Talent Development to Drive Manager Engagement
DiscoverLink, Golden Corral, Pizza Ranch, and Naf Naf Grill
Wednesday, June 12, 2019

1:00pm EST

Training Trends in the Hospitality Industry
Wednesday, August 14, 2019

1:00pm EST


Did you know that all prior webinars are on our website? Take advantage and learn from some past recordings.


Regional Training Forums

Learn and share locally with your hospitality peers at one of our FREE, HALF-DAY Regional Training Forums (RTFs). Members and non-member trainers are welcome!

June 5: Atlanta, GA
July 18: Minneapolis, MN

View more information on our RTF schedule online.

To make sure you receive future emails, please add to your address book or safe list.

We interrupt your regular programming with insightful and sometimes amusing posts from your peers. Read and enjoy these recent posts to the CHART Member Blog Page
 Hosler 4
Walk a Mile in Their Non-slip Shoes
Gabe Hosler, FMP, Vice President of Operations Support and Training
Del Taco

Most of us in the hospitality training or operations support business have performed store evaluations at one time or another. We gathered our clipboard and pens, loaded up our ten-page checklist, and then lurked through one of our hotels or restaurants to rate a million different items on a scale of 1 to 5Read More

 Yearout Square 200
How to Recruit in a Tight Job Market
Patrick Yearout, FMP, CHT, Director of Innovation, Recruiting, and Training
Ivar's & Kidd Valley Restaurants

The Washington Hospitality Association's Marianne Scholl recently interviewed me about what the tight labor market means for the hospitality industry. We talked about everything from the no-call, no-show interview to advice on how to recruit. I hope you find a nugget of information in the conversation that helps you deal with this challenge as well. Read More

MFHA Low Res 2019MFHA Half-day Programs

BONUS: CHART Members receive MFHA membership pricing at their regional events. Visit for the full upcoming schedule.

Los Angeles, CA – Hosted by The Cheesecake Factory

St. Paul, MN – Hosted by Ecolab


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