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July 2, 2018
In This Issue
  • How Management Development Training Reduces Turnover
  • Interview Questions for Training Vendors

Upcoming Conferences

Boca Brandmark

July 28-31, 2018
Hospitality Training Conference
Boca Raton Resort & Club
Boca Raton, FL

March 2-5, 2019
T3: Training Competencies Conference
Hyatt Regency Albuquerque
Albuquerque, NM

July 27-30, 2019
Hospitality Training Conference
Nashville Marriott at Vanderbilt University
Nashville, TN


Free CHART Webinars

Did you miss June's wonderful webinar?
No worries, it is recorded so you can learn on your own time!

Click here to access:
Modern Learning - A Fresh Look at New Approaches and Technologies

with Paul Bradley of PlayerLync

Did you know that all prior webinars are on our website? Take advantage and learn from some past recordings.

Regional Training Forums

Learn and share locally with your hospitality peers at one of our FREE, HALF-DAY Regional Training Forums (RTFs). Members and non-member trainers are welcome!

September 20: Minneapolis, MN

The Fall RTF schedule will ramp up at the end of summer, so stay tuned for more. View more information on our RTF schedule online.

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We interrupt your regular programming with insightful and sometimes amusing posts from your peers. Read and enjoy these recent posts to the CHART Member Blog Page
 Tenut 2
How Management Development Training Reduces Turnover
by Jeff Tenut
Founder and VP of Solution Design, DiscoverLink, Inc.

According to the 2017 Trends in Hospitality Training & Development Study conducted by TDN2K/People Report and the Council of Hotel and Restaurant Trainers, hospitality companies that spend 10% of their ongoing management training on human resources related topics tend to have much lower management turnover rates than those that spend little or no time on these topics. In this article, we’re going to dig into why that’s the case and what you can do to beef up your management training programs. Read More.

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Interview Questions for Training Vendors
Patrick Yearout, FMP, CHT
Director of Innovation, Recruiting and Training, Ivar's and Kidd Valley Restaurants

When searching for vendors to provide training programs and materials, most hospitality executives will ask standard questions about cost, content customization, and implementation timelines, all of which are needed to make an informed decision. I will follow this same path, but because the vetting process for external content can be a lot like a job interview, I’ll also include the same types of questions I would ask of a cook, cashier, or manager candidate.Read More.


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