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March 13, 2017
In This Issue
  • Cost-saving Strategies for Hospitality Trainers: Part 1 
  • Creating an Effective and Affordable Training Program
  • Principles of Asset Building
CHART 93 was a huge success. A record number of attendees flocked to Colorado Springs. View photos on Facebook

CHART 94 Hospitality Training Conference in
San Diego, California

94 Banner 2

CHART 94 - San Diego, CA
Hospitality Training Conference
July 15 - 18, 2017 
Rancho Bernardo Inn 

Next Free CHART Webinar: Wednesday, April, 12th

Mobile & Micro Learning: Keeping up with the Modern Workforce

Wednesday, April 12
1:00 pm ET
Brown_Matthew_15 web
Matthew Brown
Director, HotSchedules

Also, d
id you know that prior webinars are on our website? Take advantage and learn from some past recordings.


Regional Training Forums

Learn and share locally with your hospitality peers at one of our Regional Training Forums (RTFs). We have a great line up speakers this year, so save the date. As we get more information, we will share the details in upcoming communications.            

View our RTF schedule online.

Atlanta, GA
Wednesday, April 12
1:00 pm - 4:00 pm 
Guest Speaker: Kat Cole, Group President of FOCUS Brands

Boston, MA
Tuesday, April 18

Seattle, WA
Wednesday, May 3
1:00pm - 4:00pm
Scott's Bar & Grill

Chicago, IL
Thursday, May 4

Washington, DC
Wednesday, May 10

Austin, TX
Thursday, May 11
12:00pm - 4:00pm
HotSchedules Headquarters

Detroit, MI
June, 2017

Photos from past RTFs can be viewed on CHART's Facebook page.
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We interrupt your regular programming with insightful and sometimes amusing posts from your peers. Read and enjoy these recent posts to the member blogs on CHART's Home Page!

Hosler 2
Cost-saving Strategies for Hospitality Trainers: Part 1 – Materials & Classes
by Gabe Hosler, VP, Training and Ops Services
Rubio's Restaurants, Inc.

We’re just a few months into 2017, and if your training department is like mine, then you’re probably already watching every dollar spent between now and the end of the year to make sure you don’t go over budget.  With rapidly rising wages and the increasing cost of materials (and just about everything else), it’s becoming more and more expensive to develop, implement, and evaluate training programs in the hospitality industry. 

The challenge for trainers, of course, is that we don’t want to cut any of our programs if possible, because less training isn’t going to help our people and our company continue growing.  So how do we provide the same level of support and still keep our costs in check? Read more 

 john isbell
Creating an Effective and Affordable Training Program
by John Isbell, 

John shares his quick training wins for front-of-the-house, back-of-the-house and leadership teams. Hear about John’s “twitter style approach” to training, how to teach staff to communicate with customers, critical POS training up front and suggestive selling techniques. Learn additional training wins on how to use “your” equipment, importance of cooking techniques and proper safety. Can your managers read a P&L?  Listen to John's Podcast

CHART Talks: Principles of Asset Building
by Alycia Harshfield, Executive Director
California Restaurant Association Educational Foundation
As employers, we are asset builders. And, people are our biggest assets. Are you applying your asset building skills by tapping into Generation Z? Connect with your state restaurant association and  learn more about ProStart, a youth development program that is training and preparing over 140,000+ students annually to work in our industry. It is our duty to mentor them,  open new doors for them and lead Generation Z to exciting and meaningful careers in the hospitality industry. Read more

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