CHART Logo Words  Training Flash

An E-Newsletter Featuring Training Ideas That Work

July 12, 2013

In This Issue

  • Risk Management & Safety Training: Why You Need to Have it!
  • The Do's and Don'ts of Field Training

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          Welcome to another issue of CHART's Training Flash e-blast, where you’ll find quick inspiration from the brightest in hospitality training. Read and enjoy these recent posts to the member blogs on CHART's Home Page!                                                                

          Risk Management & Safety Training: Why you Need to Have it!
          by Jason Lyon

          Risk management.  It's not a bad word, so why don’t we talk about it more in terms of training?  In most hospitality industry conversations, the focus typically is on skill training – how do I train so employees will deliver top notch food and service execution which brings our guests through the front doors again and again.  Read More.       

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          The Do's and Don'ts of Field Training
          by Patrick Yearout

          Every once and awhile, even the most sheltered of hospitality trainers must leave the cloistered confines of the corporate office and work out in the rough and tumble world of operations.  Whether it’s to roll out a new program, work with an underperforming team, or open a new location, most of us make our way out to company hotels and restaurants at least occasionally to teach new skills and improve productivity. Read More. 

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