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Stay connected and informed about what’s happening in the world of hospitality training. Read on for practical, performance-boosting tips from hospitality trainers, training trends to watch, innovations in training technologies, fresh perspectives on current training challenges, and much more.
 Member Blog Wide
Huls, Jody
Fresh Perspectives on Team Member
Engagement from CHART 98 FTAs
Jody Huls, CHT, Director of Field Training
Buffalo Wild Wings, Inc.

At our recent Hospitality Training Conference, CHART 98 in Nashville, we welcomed more than 100 First Time Attendees, and invited them to weigh in on a variety of topics. Here are some tips they shared to drive team member engagement. Read More
Alexander, John

CHART Talks: Train for Perfection...
Adjust for Reality
John Alexander, Professional Speaker & Author
John Alexander draws from his personal experience with Parkinson's Disease to illustrate the concept of course correction in this inspirational CHART Talk. While we can train for perfection, we must also be prepared to adjust for reality. Read More
 HTM Wide
Featured Article
What are CHART Trainers Working on in 2019?
We asked five CHART members to tell us about their key priorities and objectives for this year, along with any advice they have to offer others looking to implement similar plans.
Read the full article HERE.
Konnie Sadler, Senior Training Manager Culver's Franchising System, LLC says,
"We believe it’s important to recognize and nurture team members who display leadership qualities with the goal of attracting and retaining future leaders. To accomplish this, we are elevating the trainer development process with a blended learning approach."
 Conference Wide

Screen Shot 2019-09-19 at 9.24.20 AM
February 22-25, 2020
T3: Training Competencies Conference
Embassy Suites
Napa Valley, CA
Program Information

CHART 100 Chicago
July 25-28, 2020
Hospitality Training Conference
Westin Michigan Avenue
Chicago, IL

 RTFs Wide
Learn and share locally with your hospitality peers at one of our FREE, HALF-DAY Regional Training Forums (RTFs). Members and non-member trainers are welcome!

October 17: Minneapolis, MN

View more information on our RTF schedule online.
 Webinar Wide

Wednesday, September 25, 2019
1:00 PM EST

Connecting Employees to Company Values
Erin Moran, Chief Culture Officer, Union Square Hospitality Group
Lana Dalton, Internal Marketing Specialist, Wisetail

Wednesday, October 16, 2019
1:00 PM EST

The Key to Workplace Culture: Developing Emotionally Intelligent Leaders
Nick Boulas, Director of Leadership Development, BBL Hospitality
Maggie Fiorentino, Product Manager, Lodging, American Hotel & Lodging Educational Institute

Wednesday, December 4, 2019
1:00 PM EST

Training Trends in the Hospitality Industry

Partner Ops Wide
Take advantage of this free webinar opportunity from our Bronze Partner,
People & Performance Strategies.

October 10, 2019
1:00PM CDT

Productive Conflict
Conflict used well, can become a huge benefit. Learn how to turn destructive conflict into productive conflict, the kind that creates innovation, strengthens teams, and produces top-level results you can use for your competitive advantage.


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