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April 14, 2017
 
In This Issue
  • 11 Creative Training Ideas for Restaurant Managers
  • How Hotels Can Tap into Culture-led Leadership

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        CHART 94 - San Diego, CA
        Hospitality Training Conference
        July 15 - 18, 2017 
        Rancho Bernardo Inn 

                                                        

Free CHART Webinar: Wednesday, June, 14th

2:00 PM EST (Note time change)
Winning the Talent War with Enlightened Hospitality
Erin Moran, Union Square Hospitality Group
Peter (PK) Kirwan, Wisetail LMS 

Also, did you know that prior webinars are on our website? Take advantage and learn from some past recordings.                                    
 

Regional Training Forums

Learn and share locally with your hospitality peers at one of our Regional Training Forums (RTFs). We have a great line up speakers this year, so save the date. As we get more information, we will share the details in upcoming communications.            

View our RTF schedule online.

May 3: Seattle, WA
May 4: Chicago, IL
May 9: Minneapolis, MN
May 11: Austin, TX
May 17: Washington, DC
June TBD: Detroit, MI

Photos from past RTFs can be viewed on CHART's Facebook page.
                                              
To make sure you receive future emails, please add chart@chart.org to your address book or safe list.
 
We interrupt your regular programming with insightful and sometimes amusing posts from your peers. Read and enjoy these recent posts to the member blogs on CHART's Home Page!       
                       
 Jim-Sullivan higher res 100
11 Creative Training Ideas for Restaurant Managers
by Jim Sullivan, CEO and Founder
Sullivision.com

Restaurants are ecosystems: Every team member’s success is affected by the people, process and environment surrounding them. The best GM's know that the way to shape strong ecosystems that attract both talent and traffic is by becoming a Developmentally-Dedicated Organization (DDO).

DDO's tend to have lower turnover, stronger talent, bigger profits and more loyal customers. Read more

dally danielle square (800x800) (640x640)
How Hotels Can Tap into Culture-led Leadership
by Danielle Daly, Senior Training Manager
The Broadmoor
                                                                        
It is safe to say that all of us take the time to train our new leaders on the technical aspects of their job so they can successfully submit their monthly inventory, easily maneuver through the company’s point-of-sale system and manage their budget. Is it as easy to say that we train the same leaders to lead in a way that is representative of the culture of our companies?  Read more 
                                            
                       
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