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Upcoming Conferences
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February 22-25, 2020
CHART 99
T3: Training Competencies Conference
Embassy Suites
Napa Valley, CA
July 25-28, 2020
CHART 100
Hospitality Training Conference
Westin Michigan Avenue
Chicago, IL
FREE CHART Webinars
Connecting Employees to Company Values
Erin Moran, Union Square Hospitality Group
Lana Dalton, International Marketing Specialist, Wisetail
Wednesday, September 25, 2019
1:00 PM EST
The Key to Workplace Culture: Developing Emotionally Intelligent Leaders
Nick Boulas, BBL Hospitality General Manager
Maggie Fiorentino, American Hotel & Lodging Educational Institute
Wednesday, October 16, 2019
1:00 PM EST
Training Trends in the Hospitality Industry
CHART and TDn2K
Wednesday, December 4, 2019
1:00 PM EST
REGISTER
Regional Training Forums
Learn
and share locally with your hospitality peers at one of our FREE, HALF-DAY
Regional Training Forums (RTFs). Members and non-member trainers are welcome!
October 17: Minneapolis, MN
View more
information on our RTF schedule online.
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ANNOUNCEMENT!
The Training Flash will get more substance in the coming weeks as we will be adding content and changing to a one-column format that is more mobile friendly. We will feature Member Blogs as always, and will now link to articles in CHART’s new Hospitality Training Magazine, among other resources, such as Partner Webinars.
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You Down with OJT? 2 Ways to Improve On-the-Job Training
Patrick Yearout, FMP, CHT, Director of Innovation, Recruitment and Training
Ivar's & Kidd Valley Restaurants
On-the-job training represents a huge percentage of the overall training that goes on in hospitality. But how confident are you that this type of training is being delivered properly and consistently in your organization? Here are two suggestions to improve your company's OJT. Read More
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A Lesson in Leadership from the "Lunch Line"
Felicia White, Senior Director Training and Development
Church's Chicken
Are others waiting for you to make a move so they can advance? Just like the grade school lunch line, leaders at the head of the line determine how fast the line moves, and holding it up means that someone in the back is going hungry. It's the leader's duty to make space for those who are following. Read More
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Nominations are now open for the Restaurant Industry Awards, recognizing the restaurant industry's impact on diversity, community service and hospitality in local communities across the country.
The awards include the Restaurant Neighbor Award (RNA), the Faces of Diversity Award (FOD) and the Thad and Alice Eure Ambassador of Hospitality Award (AOH).
The application deadline is October 7, 2019. Winners will be recognized at an awards ceremony in Washington, D.C. in the spring of 2020.
Visit the awards FAQ page for more information, or click here to nominate or apply.
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CHART members are welcome and encouraged to attend our Alliance Partner Multicultural Foodservice & Hospitality Alliance's Fall events.
Orlando, FL – Hosted by Darden
TOPIC: Customer Service in a Multicultural Marketplace
9/26/2019 7:30 am – 11:45am
Houston, TX – Hosted by Sysco
TOPIC: Understanding How Unconscious Bias Impacts Recruitment
10/3/2019 7:30 am – 11:45am
Boston, MA – Hosted by Dunkin’ Brands
TOPIC: Cross-Cultural Challenges Facing Customer Service
10/24/2019 7:30 am – 11:45am
Atlanta, GA – Hosted by Coca Cola
TOPIC: Understanding How Unconscious Bias Impacts Recruitment
11/13/2019 7:30 am – 11:45am
Visit the MFHA website for more information or to register.
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The Job Board is one of the most popular pages at chart.org. Visit now to check out the latest job post:
Ops Standards and Tools Specialist, Buffalo Wild Wings
Along with many more!
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Stay Connected with CHART
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