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August 4, 2016

 In This Issue

  • From Dishwasher to CEO and Candy Striper to Surgeon
  • Strong Recruiting For a Shrinking Workforce

Make Plans for 2017

We are excited to announce the dates and locations for our 2017 CHART Conferences. Make plans now to join your peers.

CHART 93 - Colorado Springs, CO
T3: Training Competencies Conference
March 4 - 7, 2017
The Broadmoor

CHART 94 - San Diego, CA
Hospitality Training Conference
July 15 - 18, 2017 
Rancho Bernardo Inn

Next Free CHART Webinar is Wednesday, August 10

LMS Guide for Millennials, by Millennials
Wednesday, August 10
1:00 pm ET
Wisetail 2014 
Register now to hear Peter (PK) Kirwan, Director of Marketing, and Juniper Emnet, Developer & Millennial, from our partner, Wisetail.

If you missed one of our prior webinars, visit our website to hear the recordings. 


Regional Training Forums

Learn and share locally with your hospitality peers at one of our Regional Training Forums (RTFs).                            

Atlanta, GA - August 25
Dallas, TX - September 21
Austin, TX - September TBD
Redondo Beach, CA - October 12
Seattle, WA  -  October 13
Chicago, IL -  October 20
Nashville - October 20
Columbus, OH - October 21
View our RTF schedule online

Photos from past RTFs can be viewed on CHART's Facebook page.

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We interrupt your regular programming with insightful and sometimes amusing posts from your peers.  Read and enjoy these recent posts to the member blogs on CHART's Home Page!

 cindy headshot
From Dishwasher to CEO and Candy Striper to Surgeon
by Cindy Bates, PHR, CHT, Director of Training, The Common Man Family Restaurants

At each of the sixteen CHART conferences I have attended, I have always brought back several nuggets of great information to implement at our company in NH. Ideas which make us stronger or more efficient. Ah-ha moments where a light will shine on how this idea can work for our team, and help us to achieve that WOW experience for our guests.

Recently, while I was at a conference I had a profound revelation while listening to our speaker. That day, Patrick Doyle, CEO of Dominos, and CHART’s Commitment to People Award winner for 2015, spoke about the obligation we all have as senior leaders in this business to foster growth for the next generations to come. The hospitality business is one of the last industries which provides unlimited vertical growth; where you can start as a dishwasher or host, and work your way to the top and become CEO or Vice President.  Read more.                    

 Yearout Square 200
Strong Recruiting for a Shrinking Workforce
by Patrick Yearout, FMP, CHT, Director of Recruiting and Training, Ivar's & Kidd Valley Restaurants

What ideas are your peers using to find and retain qualified employees in the hospitality industry? At the May 2016 National Restaurant Association show in Chicago, Jason Lyon, Boondocks Hip Management and CHART immediate past president moderated a panel session with members Michele Lange, The Habit Burger Grill, Jeff Drozdowski, Little Caesar’s, and me (Patrick Yearout, Ivar’s Restaurants) titled “Strong Recruiting For a Shrinking Workforce,” during which we offered some best practices on this topic.

Listed below are some of the selected recruiting practices discussed during that session: Read more.

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