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March 31, 2017
In This Issue
  • Cost-saving Strategies for Hospitality Trainers: Part 2 
  • You Can't Hire Them If They Don't Show Up
Keynote speaker, Vikas Narula, Co-Founder of Keyhubs, opens CHART 94 in San Diego.  

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CHART 94 - San Diego, CA
Hospitality Training Conference
July 15 - 18, 2017 
Rancho Bernardo Inn 

Register today for the next
Free CHART Webinar: Wednesday, April, 12th

Mobile & Micro Learning: Keeping up with the Modern Workforce

Wednesday, April 12
1:00 pm ET
Brown_Matthew_15 web
Matthew Brown
Director, HotSchedules

Also, d
id you know that prior webinars are on our website? Take advantage and learn from some past recordings. 

Regional Training Forums

Learn and share locally with your hospitality peers at one of our Regional Training Forums (RTFs). We have a great line up speakers this year, so save the date. As we get more information, we will share the details in upcoming communications.            

View our RTF schedule online.

Atlanta, GA
Wednesday, April 12
1:00 pm - 4:00 pm 
Guest Speaker: Kat Cole, Group President of FOCUS Brands
FOCUS Brands Innovation Campus

Boston, MA
Tuesday, April 18

Seattle, WA
Wednesday, May 3
1:00pm - 4:00pm
Scott's Bar & Grill

Chicago, IL
Thursday, May 4

Minneapolis, MN
Tuesday, May 9
2:00pm - 4:00pm

Washington, DC
Wednesday, May 10

Austin, TX
Thursday, May 11
12:00pm - 4:00pm
HotSchedules Headquarters

Detroit, MI
June, 2017

Photos from past RTFs can be viewed on CHART's Facebook page.
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We interrupt your regular programming with insightful and sometimes amusing posts from your peers. Read and enjoy these recent posts to the member blogs on CHART's Home Page!                      
 Yearout Square 200
You Can't Hire Them If They Don't Show Up
by Patrick Yearout, Director of Recruiting and Training
Ivar's & Kidd Valley Restaurant

Many hospitality companies have struggled lately not only to keep their best employees in this tight job market, but also to get applicants to show up for job interviews. Unfortunately, it seems like it has become common for hiring managers to set up interviews with a bunch of prospective candidates only to have just 1 or 2 show up (even though everyone initially agreed to their interview times and places).
Read more
Hosler 2
Cost-saving Strategies for Hospitality Trainers: Part 2 – New Employee/New Manager Training & Big Picture
by Gabe Hosler, VP, Training and Ops Services
Rubio's Restaurants, Inc.
Hopefully, you had the time read Part 1 of this two-part blog. If you missed it, check out the March 13th issue of the Training Flash or visit the Member Blogs on the CHART website,, under Training Tools and Resources. In the meantime, let's move on to Part 2!

Believe it or not, the first quarter of 2017 is already over, and if your training department is like mine, then you’re probably already watching every dollar spent between now and the end of the year to make sure you don’t go over budget. With rapidly rising wages and the increasing cost of materials (and just about everything else), it’s becoming more and more expensive to develop, implement, and evaluate training programs in the hospitality industry.
 Read more 
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