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August 24, 2017
In This Issue
  • The Visionary Trainer
  • 5 Suggestions to Keep Employees Off Their Cell Phones

2018 Conference Dates & Locations!

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Free CHART Webinars

Wednesday, October 10, 2018
1:00 PM EST
Multiunit Leadership Training & Development
Jim Sullivan, Sullivision

Wednesday, December 6, 2018 (note date moved to 1st Wednesday)
1:00 PM EST
Using Incentives to Reinforce Training!
TJ Schier, SMART Restaurant Group, Which Wich Franchisee

Register today.

Also, did you know that prior webinars are on our website? Take advantage and learn from some past recordings.                                    

Regional Training Forums

Learn and share locally with your hospitality peers at one of our FREE, HALF-DAY Regional Training Forums (RTFs). Fall  RTF schedule now online.

September 12: Dallas/Fort Worth, TX
September 14: Chicago, IL
September 25: Ohio
September 28: Atlanta, GA
October 12: Seattle, WA
October 20: Nashville, TN
November 8: Boston, MA

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We interrupt your regular programming with insightful and sometimes amusing posts from your peers. Read and enjoy these recent posts to the CHART Member Blog Page!       
 Lange Michele square
The Visionary Trainer
by Michele Lange, Director of Training and Development, The Habit Burger Grill

I have a CHART logo compact mirror with “Visionary Trainer” written across it. It was an Atlanta conference gift. While using it the other day, I thought about what it means to be a visionary trainer or leader. It involves having a vision, being accountable for executing said vision, creating engagement with others around the vision, and commitment to carry out the vision. Read more.

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5 Suggestions to Keep Employees Off Their Cell Phones
a Hotel Management magazine article with Patrick Yearout, FMP, CHT, Director of Recruiting and Training
Ivar's & Kidd Valley Restaurants

We’ve all seen it happen. It’s a busy day at your hotel, and everything is running smoothly as the staff hustles to take care of the guests. But then, in the middle of this well-choreographed routine, you notice one employee pull out a cell phone and start talking or texting. Read more.

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