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July 23, 2018
In This Issue
  • Advocating for Hospitality
  • 3 Strategies to Overcome the Never-Ending Paper Chase
  • ServSafe Sexual Harassment Prevention Webinars

Upcoming Conferences

Boca Brandmark

July 28-31, 2018
Hospitality Training Conference
Boca Raton Resort & Club
Boca Raton, FL

March 2-5, 2019
T3: Training Competencies Conference
Hyatt Regency Albuquerque
Albuquerque, NM

July 27-30, 2019
Hospitality Training Conference
Nashville Marriott at Vanderbilt University
Nashville, TN


Free CHART Webinars

Looking to Improve Operations? Start in the Dishroom
Wednesday, August 15, 2018
1:00 pm EST
Jessie Bray, Punk Angler Development

Save the date for more free Wednesday Webinars at 1:00 pm EST:
October 10, 2018
December 5, 2018

Did you know that all prior webinars are on our website? Take advantage and learn from some past recordings.

Regional Training Forums

Learn and share locally with your hospitality peers at one of our FREE, HALF-DAY Regional Training Forums (RTFs). Members and non-member trainers are welcome!

September 20: Minneapolis, MN

The Fall RTF schedule will ramp up at the end of summer, so stay tuned for more. View more information on our RTF schedule online.

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We interrupt your regular programming with insightful and sometimes amusing posts from your peers. Read and enjoy these recent posts to the CHART Member Blog Page
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CHART Talks: Advocating for Hospitality
3 Ways to Stay Current with - and Contest - Local and State Laws
Patrick Yearout, FMP, CHT
Director of Innovation, Recruiting and Training, Ivar's and Kidd Valley Restaurants

The hospitality industry has faced many challenges in the past few years: a shortage of available workers and changing demands from consumers. But one of the biggest challenges has been from the barrage of new local and state laws (increases in minimum wages, scheduling requirements, ban the box, paid sick leave, etc.) that have forced substantial changes in pricing, operations and administration to accommodate these rules. View Video and Read More.

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3 Strategies to Overcome the Never-Ending Paper Chase
Michele Lange
Director of Training and Development, The Habit Burger Grill

How many of you are experiencing growing pains? Moving from a small to mid-size company to rapidly building out multiple locations each year? My current growing pain is capturing never ending “tribal knowledge,” information passed down from person to person, which gets diluted over time. My department’s job is to dig into “what do our team members know in our Legacy locations” (that is not found in ANY type of training material) versus “what our team members know in our newest locations.” We strive for what we call “One Habit, One Sound.” Read More.

Featured Webinar
ServSafe Workplace
Sexual Harassment Prevention Training

ServSafe Workplace will be offering free daily webinars between now and August 10 on Sexual Harassment Prevention in the hospitality industry. You are invited to attend this FREE, 60-minute live-hosted webinar. Register today!

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