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October 12, 2017
In This Issue
  • Embracing Turnover
  • Natural Disasters Don't Plan Ahead, But You Can

2018 Conference Dates & Locations!

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Free CHART Webinars

Wednesday, December 6, 2017
1:00 PM EST
Using Incentives to Reinforce Training!
TJ Schier, SMART Restaurant Group, Which Wich Franchisee

Wednesday, February 21, 2018
1:00 PM EST
Multiunit Leadership 2018: The 10 Best Practices of Above-Restaurant Leaders & Franchisees
Jim Sullivan, Sullivision

Register today.

Also, did you know that prior webinars are on our website? Take advantage and learn from some past recordings.                                    

Regional Training Forums

Learn and share locally with your hospitality peers at one of our FREE, HALF-DAY Regional Training Forums (RTFs). Fall  RTF schedule now online.

October 12: Seattle, WA
October 20: Nashville, TN
October 26: New York, NY
November 8: Boston, MA

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We interrupt your regular programming with insightful and sometimes amusing posts from your peers. Read and enjoy these recent posts to the CHART Member Blog Page!       
CHART Talks: Embracing Turnover
by Kendall Ware, Vice President of Education and Achievement, Orange Leaf

We all hate the "T" word - Turnover. Let's face it, we all have it, but how can we actually embrace turnover in order to achieve a more positive level of results? Let's consider shifting our mindset to get to where we are more open to turnover and are more comfortable in investing in people regardless of whether they are going to leave us or not. View Video.

Lange Michele square
Natural Disasters Don't Plan Ahead, But You Can
by Michele Lange, Director of Training and Development,
The Habit Burger Grill 

Who would have thought the month of September would turn out to be such a trying time for many of our team members, families, and CHART friends. Hurricanes Harvey, Irma, Jose, and Maria, as well as other natural disasters, have left a trail of destruction. And just weeks ago, a deadly earthquake rocked Mexico. I followed our CHART friends on social media checking to make sure those in the affected areas were safe. Read more

When your stores or people are hit with these events, Kathleen Wood, in a free, previously-recorded CHART webinar shares some very useful tips on how to lead through the crisis.

In HR? Get innovative strategies focused specifically on your industry at the HR in Hospitality Conference, March 5 – 7, 2018. Plus, CHART members get a special discount: $125.00 on top of $400.00 Super Savings. Register at with Promo Code CHT18 to get your $525.00 total savings.
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