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Welcome and thank you for your interest in the 2020 Modernizing AP & AR Processes Survey!

This survey, underwritten with Deluxe, looks at various practices and plans for modernizing and automating AP and AR processes. The influence of recent disruptions, calibration of various pain points that drive change, and other motivators to upgrade AP and AR processes will be examined. Areas of analysis include:

  • Impact of COVID-19 on making and receiving payments
  • Findings in current environment related to a remote workforce and business continuity
  • The biggest pain points of operating in this environment
  • Migration goals and impediments to achieving them
  • Commitment and challenges to migrate to more digital AP/AR processes


Please answer the following questions to the best of your ability. Press the button below to begin the survey.