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Crowne Plaza & Voco Madrid Centre Retiro

Calle Pez Volador 1, Madrid, Spain, 28007
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About us

Crowne Plaza Madrid - Centre Retiro & voco Madrid Retiro are completely renovated 4 star hotels ideal for leisure and business guests. The Hotel provides 354 rooms distributed in 2 connected buildings. To experience unique moments, explore our 17 fully equipped meeting rooms, our lovely 1,200 square meters garden, and our exclusive rooftop offering a panoramic view of the city. For wellness enthusiasts, our fitness room is ready to welcome you and enhance your experience. The hotels host an impressive collection of works of art by Manuel Ortega for you to discover, a testimony to Spain's rich cultural heritage. Our rooms and suites combine contemporary design with cosy comfort, creating a warm, colourful environment. Located in the proximities of the museum area called "Art Walk", The Retiro Park and Goya Street which is the most important areas of fashionable shops. Excellent connections to the Adolfo Suarez Madrid-Barajas airport, the IFEMA Trade Fair Centre and the main train and bus stations.

Venue Details

ChainIHG
BrandCrowne Plaza Hotels
Built1966
Renovated2024
Total meeting space29,536 sq. ft.
Guest Rooms354
Venue typeHotel

Industry Ratings

Comunidad de Madrid'
Northstar

Awards

Industry awards
4 STAR HOTEL

Venue Highlights

3D Event Space
Cvent Photo-realistic 3D Event Spaces give planners the ability to realize their vision down to the finest detail.

Amenities

Room features and guest services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (urban)
Facilities
  • Onsite catering
  • Onsite restaurant
  • Pet friendly
  • Space (outdoor)
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible
Business services
  • AV capabilities
  • Business center
  • Video conference

Sustainability

This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.

Certifications (1)

Sustainability Certifications
Green Key (FEE)

Certification body: ADEAC

Issued: 2/5/2025 Expires: 2/5/2026

Need dates

Priority windows that venues prefer for hosting events

Dec 4, 2025 - Mar 31, 2026

Seasonal Availability

Do you want to know if your event is during the high or low season? Check the season availability for this hotel.
High season
Sep 11 - Oct 31May 01 - Jun 30
Shoulder season
Nov 01 - Dec 31
Low season
Jul 01 - Aug 31

Meeting rooms

Total meeting space
29,536.2 sq. ft.
Largest room
2,917.0 sq. ft.
Space (private)
12,755.2 sq. ft.
Meeting rooms
17
Second largest room
2,744.8 sq. ft.
Exhibit space
5,382.0 sq. ft.
Space (semi-private)
12,916.7 sq. ft.
Space (outdoor)
12,916.7 sq. ft.

Floor Plans

Download floor plans for this venue.
Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Meeting room floor plans

Guabairo
Colibrí
Lucayanes
Villamonda's Terrace
Domínica

Guest rooms

Total guest rooms
354
Double (2 beds)
146
Suites
11

Location

Getting Here

-Atocha station (main station and high speed train) 2,5 km away from the hotel -Nearest metro stop is 50 meters away from the hotel (Sainz de Bardanda) -Bus stop is 25 meters away from the hotel -International Airport is located 13 km away from the hotel -Access to the international Airport by taxi 15 minutes. -Access to IFEMA (Main international fairs) 45 minutes (public transport)
Distance from airport 8.08 mi
Parking in the area
Paid parking
( €26.00/day )

Local Attractions

Cívitas Metropolitano
Cívitas Metropolitano
Recreation
12 mins
The Civitas Metropolitano (Riyadh Air Metropolitano) is the stadium of Atlético de Madrid, located in the district of San Blas-Canillejas. Inaugurated in 2017, it is one of the most modern sports venues in Spain. With a capacity for more than 68,000 spectators, it offers a unique experience for fans, with state-of-the-art facilities and a wide variety of services. In addition to football matches, the stadium hosts concerts and large-scale events. Its innovative design and vibrant atmosphere make the Civitas Metropolitano one of Madrid's top sports attractions.
Caja Mágica
Caja Mágica
Recreation
13 mins
La Caja Mágica is a modern venue in Madrid, famous for being the venue for the Mutua Madrid Open tennis tournament. Its innovative architectural design and retractable roof make it unique. In addition to sporting events, it hosts concerts and cultural shows. Surrounded by green areas, it is a versatile attraction that combines sport, culture and entertainment in one place.
Atocha train station
Atocha train station
Business district
8 mins
Madrid-Atocha Train Station is one of the city's main railway terminals, located in the centre of Madrid. Connected by both high-speed and regional trains, Atocha is a major transport hub. Its impressive building, which houses a tropical garden inside, combines history and modernity, being an essential point of passage for national and international travelers.
Adolfo Suárez Airport
Adolfo Suárez Airport
Airport
13 mins
Adolfo Suárez Madrid-Barajas Airport is the main airport of the Spanish capital, located 12 km from the center of Madrid. Modern and with a great infrastructure, it offers multiple services, shops and restaurants, making it an important international connection point and a key place for those who visit the city.
Wizink Center
Wizink Center
Recreation
8 mins
The WiZink Center (Movistar Arena) in Madrid is a modern multi-purpose venue that hosts concerts, sporting events and shows. With a capacity of more than 17,000 people, it is a key venue in the city's cultural offerings, known for its excellent acoustics and vibrant atmosphere.
Santiago Benabeu Stadium
Santiago Benabeu Stadium
Recreation
15 mins
Estadio Santiago Bernabéu is located in central Madrid on the Paseo de la Castellana, one of Madrid’s principal avenues. The stadium lies about 4 kilometres north of the Plaza de Cibeles, where the Paseo de la Castellana originates.
Plaza Mayor
Plaza Mayor
Historical landmark
15 mins
Plaza Mayor is a symbol of Madrid and must not be missed. Building work began on this huge open area in the city centre in the 17th Century under the orders of Felipe III, whose bronze equestrian statue adorns the square. It was opened in 1620 and is rectangular in shape, with arcades running around the edges.
Prado museum
Prado museum
Museum
10 mins
The Prado Museum is, without a doubt, the big star of the “Paseo del Arte” (Art Route) in Madrid. It is in a privileged central location, surrounded by trees and monuments. It is internationally famous, mainly on account of its enviable collection of paintings. The enormous value of the paintings here has, to a certain extent, eclipsed the works of sculpture, drawing, prints and decorative arts also to be found in the collection.
The Retiro Park
The Retiro Park
Park
5 mins
The Parque del Buen Retiro is the most popular park in Madrid. It can get crowded during weekends when many Madrilenian families go for a stroll in the park and street musicians, sidewalk painters, fortune tellers, jugglers and street performers animate the crowd. The Retiro Park was created as a royal park.
Golden Triangle of Art
Golden Triangle of Art
Museum
10 mins
The Golden Triangle of Art is made up of three important art museums that are close to each other in the centre of Madrid, Spain. They form a general triangle shape upon a map. The three art museums are: • The Prado Museum, ("Museo del Prado" in Spanish), National Museum featuring pre-20th century art. • The Museo Nacional Centro de Arte Reina Sofía, National Museum featuring 20th century modern art. • The Thyssen-Bornemisza Museum, private museum, historical through contemporary art.
IFEMA Convention Center
IFEMA Convention Center
Convention center
15 mins
IFEMA in connected to the heart of the city by underground 10 minutes and with the International Barajas Airport in 3 minutes. The North Convention and Congress Centre´s main feature is versatility. It offers an Auditorium for 1100 people, 18 additional rooms and a multipurpose entrance hall. The South Convention and Congress Centre located closer to public transport, has an Auditorium which can host 600 people and provides 10 other rooms of varying capacities. IFEMA offers 14,000 parking spots plus 50 for coaches, audiovisual equipment, technicians, 14 catering companies, security, hostesses, cloakroom, decoration, cleaning, medical service, telecommunications, etc. We provide all these services on a non-exclusive basis. Palacio de Congresos de Madrid is situated right in the city centre. It has an auditorium for 1909 delegates, meeting rooms of different capacities for a maximum of 400 people and an exhibition area of over 3000 m2. It provides exclusive audi
Puerta del Sol
Puerta del Sol
Historical landmark
20 mins
Puerta del Sol is one of the best known and busiest places in Madrid. This is the centre (Km 0) of the radial network of Spanish roads. The square also contains the famous clock whose bells mark the traditional eating of the Twelve Grapes and the beginning of a new year. The New Year's celebration has been broadcast live on TV since 31 December 1962.
The Royal Palace
The Royal Palace
Historical landmark
20 mins
Palacio Real de Madrid (The Royal Palace of Madrid) is the official residence of the King of Spain in the city of Madrid, being used only for state ceremonies. The palace is owned by the Spanish State and administered by the Patrimonio Nacional, a public agency of the Ministry of the Presidency. The palace is located on Bailén Street, in the Western part of downtown Madrid, East of the Manzanares River, and is accessible from the Ópera metro station. The palace is partially open to public, except when it is being used for official business. Downtown is just 10 minutes from the hotel with great accessibility in public transport.
Madrid, ES
“Milla the Oro” Shopping zone
“Milla the Oro” Shopping zone
Shopping
15 mins
Madrid is a shopping paradise both for bargain-hunters and for those seeking exclusive boutiques. Creations by international and Spanish designers to both traditional and trendsetting designs, everything goes in the city's shop windows. Madrid offers food from all the regions of Spain and the world. Visitors can choose between simple tapas (snacks), innovative restaurants and exotic menus. Cinemas, theatres, Opera, musicals, concert venues, pubs, clubs: Madrid is the city that never sleeps. The evening program is packed with shows and catering proposals for all tastes: casual or elegant, sophisticated or alternative. It is said to be the liveliest city on the planet. The well known “Milla the Oro” in Salamanca neighborhood, where all the luxury and exclusive brands such as Prada, Loewe or Channel, is located just 5 minutes by car from the hotel, as well as other comercial areas such as Preciados, Gran Vía or Goya Street.
Madrid, ES

Nearby vendors

Tuk tuk Limo Tours
Tuk tuk Limo Tours
Madrid
Unique and Fun Experience: Our tuk tuk Madrid tours offer a unique and fun way to explore the beautiful city of Madrid. Traveling in an electric tuk tuk is an experience you won’t forget. Eco-Friendly: We’re committed to sustainability and use electric tuk tuks, which are environmentally friendly. By choosing our tours, you’re contributing to responsible and eco-conscious travel. Knowledgeable Tour Guides: Our tour guides are passionate and knowledgeable about Madrid. They will provide you with fascinating insights into the city’s history, culture, and hidden gems. Safety and Comfort: Your safety is our top priority. Our tuk tuks are well-maintained and designed for your comfort, making your journey through Madrid a smooth and secure one.
Activity
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Go! Running Tours ApS
Go! Running Tours ApS
multi-city
Sustainable and healthy: Make your conference unforgettable with activities that boost well-being and lower carbon footprints. Explore the world on the run with expert local running guides.
Activity
Hired Entertainment
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Portugal Views DMC
Portugal Views DMC
multi-city
Portugal Views DMC is a premier destination management company with over 30 years of experience, specializing in customized corporate events, incentive programs, and group travel experiences across Portugal. We are recognized for our meticulous attention to detail, commitment to excellence, and passion for delivering tailored itineraries that exceed expectations. Our services include: - Accommodation in top-tier hotels - Exclusive event planning - Guided cultural and adventure activities - Seamless transportation coordination Whether you're organizing a luxury incentive trip, a corporate event, or a group tour, we ensure every experience is personalized, efficient, and unforgettable. From Lisbon to Porto, the Algarve to the Douro Valley, Portugal Views DMC crafts unique and immersive journeys designed to meet the needs of discerning clients.
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Catering
Transportation
Preferred staff
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Hard Rock Cafe Barcelona
Hard Rock Cafe Barcelona
Barcelona
Hard Rock Cafe Barcelona Est. November 10, 1997 Hard Rock Cafe Barcelona blends the local ambience of Catalunya with our inspired, creative cuisine and celebrated music memorabilia. Located on the famous Las Ramblas promenade and next to the historic Catalunya Square, our restaurant brings world-famous service to the heart of historic Barcelona.
Restaurant/Bar
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KLS Worldwide Chauffered Services
KLS Worldwide Chauffered Services
multi-city
Contact: cyrus.maleki@klsworldwide.com The Leading Luxury Ground Transportation company since 1998
Transportation
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Battleship IOWA Museum
Battleship IOWA Museum
multi-city
Step aboard one of the most powerful battleships in history and explore life at sea through immersive experiences designed for all ages. From self-guided tours and scavenger hunts with Vicky the Dog to exclusive crew-led journeys through restricted areas, there’s an adventure for every explorer. Whether you’re retracing the steps of U.S. Presidents, climbing into massive gun turrets, descending into the heart of the engineering spaces, or racing against time to save the ship in a thrilling escape challenge — each experience brings the ship to life in unforgettable ways.
Activity
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New York Historical Tours
New York Historical Tours
multi-city
Experience the excitement of New York City and journey though time to discover it's dynamic history and rich culture on a first class immersive adventure. Our expert led private guided tours and experiences will captivate you with amazing stories and surprising secrets as you explore through the world renown neighborhoods of New York. Discover the inspiring chronicles of the legendary people and extraordinary places behind this metropolitan melting pot of world culture that influenced American society and ultimately helped shape our modern global civilization.
Activity
Hired Entertainment
Preferred staff
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Wise Guys Events
Wise Guys Events
multi-city
Team Building Specialists & Game Designers Without Peer We specialize in live, interactive, team building games, along the lines of the challenges on SURVIVOR. In fact, we really design challenges for Survivor! Mostly, though, we create high-end, innovative experiences for companies including Google, Apple, Disney, Nike, Toyota, and many more. They love working with us because their people end up having so much fun, they don’t notice that they’re actually accomplishing something. Team building is our specialty, and our peerless programs of “intelligent fun” benefit your company by strengthening and engaging your whole team.
Activity
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La Costa Limousine
La Costa Limousine
multi-city
La Costa Limousine provides safe, clean and reliable chauffeured transportation. We achieve this goal with highly trained chauffeurs, the newest vehicles available and a commitment to Five Star service. The difference between La Costa Limousine and other companies can be explained using one word – quality. From our perfectly maintained fleet of late model luxury vehicles to the highly experienced and professional team of chauffeurs and support staff; you will know quality when you travel with La Costa Limousine.
Transportation
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Frictionless Solutions
Frictionless Solutions
Worldwide
Frictionless Solutions is a specialized marketing and logistics agency focused on providing end-to-end meeting planning support, services and technology for your live and virtual events. We also have specific expertise in the management of PhRMA compliant HCP speaker bureau programs and associated HCP interactions, including Marketing Events, Conferences/Congresses and large specialized events. We're not the largest event management firm, but we are the best. Over the years, as we’ve refined our program offerings, we’ve also developed the best speaker bureau management technology platform that provides our client’s and their sales and account executives with full visibility of all events through all stages of management and administration – from planning and budgeting to reservation management and event day execution; and post – event data and analytics. Frictionless conducts its day to day business with the long-term goal of respectful, mutually productive and transparent relationships with our client partners and the executive management stays involved with each client from acquisition to strategic event planning through implementation and ongoing management and issue resolution. The team you see during the sales process is the team that will be managing your business.
Logistics/Decor
Preferred staff
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Affiliated Organizations (2)

IHG Hotels & Resorts
Find the perfect space to make any meeting or event memorable at one of our 6,000+ global destinations and 19 hotel brands.
IHG Hotels and Resorts - Global
We can't create the deck, but we can definitely make meetings more fun. So come meet how you meet. We'll get your group in the right headspace.

Additional Information

Cancellation Policy

GENERAL BOOKING CONDITIONS Crowne Plaza Madrid – Centre Retiro Thank you for considering our hotels for your event. Crowne Plaza and voco Madrid Retiro, part of the IHG Premium group, offer a complete experience for corporate, social, and incentive events, combining quality accommodation, diverse cuisine, and excellent access from anywhere in Madrid. Located near El Retiro Park and Atocha Station, Crowne Plaza Madrid Retiro features elegant, functional spaces connected to voco Madrid Retiro through a private 1,200 m² garden. Together, they provide modern, versatile venues for meetings and social gatherings. Meeting Rooms 17 rooms for events of all sizes, from flexible setups to conventions for up to 150 guests (classroom style). All include high-speed Wi-Fi, flip chart, and KM0 water and stationery (available in-room per sustainability policy). Half-day rental: Morning until 2:00 PM Afternoon from 4:00 PM La Española room requires a minimum of 40 guest rooms or €4,500 in catering. Catering Services Tailored menus and premium cuisine. (2025 prices per person – VAT incl.) Coffee breaks from €11 Business menus from €46 Finger buffet from €47 Buffet from €52 Cocktail from €66 (Guest minimums apply.) Events in the Quetzal Room incur an additional fee. Commissions (net prices – VAT excl.) Accommodation 10% · Meeting rooms 5% · Food & Beverage 5% · Others non-commissionable Audiovisual Equipment (per unit/day – VAT incl.) LED screen €600 · Half-day €220 · Full-day €350 · PA system €185 · Wireless mic €80 · Flip chart €30 Notes This quote is for reference only. Services depend on availability at confirmation. A signed contract and deposit are required. Valid for 7 days, after which the space may be released. Applicable to groups (min. 10 rooms). Rates may vary if room numbers, dates, or conditions change. All rooms must be booked on a Bed & Breakfast basis. We remain at your disposal for any additional information.

Additional details

https://www.instagram.com/crowneplazamadridretiro/ https://www.instagram.com/vocomadrid/

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Crowne Plaza & Voco Madrid Centre Retiro Frequently Asked Questions

Explore frequently asked questions from the Crowne Plaza & Voco Madrid Centre Retiro regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Crowne Plaza & Voco Madrid Centre Retiro's sustainability or social impact goals/strategy.
No response.
Does Crowne Plaza & Voco Madrid Centre Retiro have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is Crowne Plaza & Voco Madrid Centre Retiro and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Crowne Plaza & Voco Madrid Centre Retiro's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.

Health and Safety

Were practices at Crowne Plaza & Voco Madrid Centre Retiro developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Crowne Plaza & Voco Madrid Centre Retiro clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
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