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SO/ Auckland

67 Customs St Auckland Central, Auckland, New Zealand, 1010
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Venue Details

ChainAccor
BrandSofitel Hotels
Built2018
Renovated-
Total meeting space4,801 sq. ft.
Guest Rooms130
Venue typeLuxury hotel

Industry Ratings

Northstar

Awards

Industry awards
2019 Haute Grandeur Excellence Awards for: Best Lifestyle Hotel in Oceania Best New Hotel in Oceania Best Design Hotel in New Zealand Best Luxury Boutique Hotel in New Zealand 2019 World Luxury Hotel Award Winner

Amenities

Room features and guest services

  • Concierge services
  • Internet access
  • Laundry service
  • Room service
  • Voicemail box

Facilities

  • Onsite catering
  • Onsite restaurant
  • Wheelchair accessible

Business services

  • AV capabilities
  • Business center
  • Video conference

Recreational activities

  • Health club
  • Indoor pool
  • Spa or salon

Meeting rooms

Total meeting space
4,800.7 sq. ft.
Largest room
2,486.5 sq. ft.
Meeting rooms
5
Second largest room
1,151.7 sq. ft.
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Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Name
Room size
Ceiling height
Maximum capacity
U-Shape
Banquet rounds
Theater
Classroom
Boardroom
Crescent rounds (Cabaret)
18 CARAT
818.1 sq. ft.
-
9.5 ft.
60
27
40
60
36
27
32
24 CARAT
882.6 sq. ft.
-
9.5 ft.
48
30
60
70
42
30
48
9 CARAT
516.7 sq. ft.
-
9.5 ft.
25
18
20
25
24
18
16
The Reserve
269.1 sq. ft.
-
9.5 ft.
16
-
10
16
-
12
8
THE VAULT
2,486.5 sq. ft.
-
9.5 ft.
145
-
110
145
81
-
96
Waitemata Room
269.1 sq. ft.
-
8.2 ft.
25
----
25
-
Social Club Terrace
|
2,260.4 sq. ft.
-
-
100
------
The Grand Reserve
1,151.7 sq. ft.
-
9.5 ft.
85
42
70
85
48
42
64
The wine cellar
269.1 sq. ft.
-
-
8
-
8
----

Guest rooms

Total guest rooms
130

Location

Getting Here

Distance from airport 12.43 mi
Parking in the area
Paid parking
Valet parking
( NZ$50.00/day )

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Additional Information

Additional details

SO/ Auckland's unique design was stylized by the design director, Benny Castle, at New Zealand fashion house, WORLD. Taking a topographical map of Auckland and over inflating the role of volcanoes, our emblem was born. The hypnotic effect it gives lends itself to the experience of walking into the hotel. Imagine, the rest of the world slipping behind as you take your first steps into our decadent lobby. Enjoy moments in the former home of New Zealand’s gold reserve. SO/ Auckland's function space has been revived to bring all of the city's most glamorous meetings and events to life. With 6 bold and creative spaces, meetings & events are tailor-made to make an impact. The contemporary meeting spaces are equipped with cutting-edge technology and personalized service from our SO Ambassadors. Add a unique flair to your next event with SO/ Auckland.

SO/ Auckland Frequently Asked Questions

Explore frequently asked questions from the SO/ Auckland regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated SO/ Auckland's sustainability or social impact goals/strategy.
https://all.accor.com/fr/sustainable-development/index.shtml
Does SO/ Auckland have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
Yes, Sort hazardous waste & at least 2 types of waste from the following: paper, glass, cardboard or plastic

Diversity and Inclusion

For US hotels only, is SO/ Auckland and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
Hotel not in the United States
If applicable, could you please provide a link to SO/ Auckland's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://group.accor.com/-/media/Corporate/Investors/Documents-de-reference/OPT_ACCOR_DEU_2021_MEL_US_300322.pdf

Health and Safety

Were practices at SO/ Auckland developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, Diversey was also associated to build the sanitary guidelines. They were consulted on specific topics. Same with Ecolabel
Does SO/ Auckland clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, focus on high touch points, room extra desinfection : door knobs, handles, switches, chair, desk, phone, remote control Rearrange furniture?to ensure a minimum distance of 1 meter between each participant (distance may vary upon local regulations)
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