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Additional Information

Incentives and Vacations International (IVI) was founded in Cancun in 1986 by Jose Manuel Garcia because he and his associates saw a need for a company specializing in high quality professional services for groups visiting the destination. Their small office In Cancun has grown to become a network of IVI DMC² offices throughout the Americas. As a pioneer in the group business in Mexico, IVI DMC² was the first to feature staff members in uniform to make it easier for clients to recognize them. IVI DMC² also led the way in the use of high-tech tools such as computers, fax machines and radio communications now with Google Apps for work and much more. After two years of success at delivering services to group operations, IVI DMC² evaluated what clients needed the most, and assistance that was not yet available to clients. IVI DMC² decided it was ready to upgrade its capabilities, and added new services to its growing list of clients. So in 1988, Incentives and Vacations International became IVI Destination Management, the first full-service DMC in Mexico. IVI DMC² has grown significantly since its founding since our founding, and now provides full destination management services from offices in 40+ Destinations in 6 Countries. Each IVI DMC² office is co-owned and independently managed by a strong executive leadership team. IVI DMC² feels its business model of co-owned offices is much more likely to meet – or in most cases, exceed – customer expectations. Franchise operators frequently are required to follow inflexible rules that do not contribute to customer satisfaction. In contrast, the talented people who staff IVI DMC²’s offices are free to do whatever it takes to produce the results their clients demand. In brief, our commitment is simple: We Make You Look GREAT!

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