About us
An Icon Reimagined: The New Era of Paradisus Cancun • Paradisus Cancun re-opens its doors following a $50M renovation, unveiling a refined blend of modern design across its fully redesigned suite inventory. • With elevated gastronomy at its core, the resort unveils nine new and refreshed culinary concepts, complemented by seven bar experiences. • The iconic all-inclusive designed by destination luxury resort is located in a privileged beachfront location in Cancun and features a brand-new splash park, kids club, and fully renewed spaces for family and adults-only experiences. • Wellness redefined through a fully remodeled YHI Spa and fitness center, enriched by soothing design, curated gastronomy, a thoughtfully crafted activities program, and a service philosophy centered on wellbeing. • Only 15 minutes from the Cancun International Airport, Paradisus Cancun’s newly expanded meeting facilities feature the largest convention center within the Paradisus portfolio.
Venue Details
ChainMelia Hotels International
BrandParadisus Resorts
Built1990
Renovated2025
Total meeting space22,782 sq. ft.
Guest Rooms658
Venue typeHotel
Industry Ratings
Northstar
AAA
Venue Highlights
Amenities
Room features and guest services
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (ocean or water)
- Voicemail box
Facilities
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (outdoor)
- Space (private)
- Wheelchair accessible
Business services
- AV capabilities
- Business center
- VIP services
Recreational activities
- Golf course on grounds
- Health club
- Outdoor pool
- Spa or salon
- Tennis courts
- Water sports
Transportation
- Airport shuttle
- Bus
- Taxi
Equipment
- Dance floor
- Staging area
Room features and guest services
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (ocean or water)
- Voicemail box
Facilities
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (outdoor)
- Space (private)
- Wheelchair accessible
Seasonal Availability
Match your event dates with this hotel’s availability. Low seasons tend to have better availability.Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
High season
Jan 01 - Apr 30
Shoulder season
May 01 - Aug 31
Low season
Sep 01 - Dec 15
Meeting rooms
Total meeting space
22,782 sq. ft.
Largest room
16,140 sq. ft.
Space (private)
29,000 sq. ft.
Meeting rooms
21
Second largest room
6,501 sq. ft.
Exhibit space
27,000 sq. ft.
Space (outdoor)
16,000 sq. ft.
Standing capacity
3,735
Meeting rooms
Total meeting space
22,782 sq. ft.
Largest room
16,140 sq. ft.
Space (private)
29,000 sq. ft.
Meeting rooms
21
Second largest room
6,501 sq. ft.
Exhibit space
27,000 sq. ft.
Space (outdoor)
16,000 sq. ft.
Standing capacity
3,735
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.
Meeting space
Name | Room size | Ceiling height | Maximum capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Hollow square |
|---|---|---|---|---|---|---|---|---|---|---|
16,140 sq. ft. 164 x 98.4 sq. ft. | 24.8 ft. | 1750 | - | 1100 | 1884 | 1300 | 850 | 1300 | - | |
2,075 sq. ft. 80.1 x 51.8 sq. ft. | 12.5 ft. | 160 | 45 | 100 | 100 | 160 | 90 | 160 | 45 | |
1,309 sq. ft. 76.8 x 51.2 sq. ft. | 12.5 ft. | 120 | 40 | 80 | 120 | 120 | 60 | - | 45 | |
1,309 sq. ft. 76.8 x 51.2 sq. ft. | 12.5 ft. | 120 | - | 80 | 120 | 120 | 60 | - | 45 | |
546 sq. ft. 25.6 x 21.3 sq. ft. | 11 ft. | 40 | 25 | 25 | 40 | 40 | 20 | - | - | |
542 sq. ft. 22.6 x 24.0 sq. ft. | 11 ft. | 45 | 20 | 35 | 45 | 40 | 25 | - | - | |
456 sq. ft. 31.7 x 14.4 sq. ft. | 12 ft. | 40 | 15 | 35 | 40 | 40 | 20 | - | - | |
456 sq. ft. 31.7 x 14.4 sq. ft. | 12 ft. | 40 | 15 | 35 | 40 | 40 | 20 | - | 20 | |
484 sq. ft. 31.7 x 14.4 sq. ft. | 11.8 ft. | 40 | 15 | 35 | 40 | 40 | 20 | - | 20 |
Meeting room floor plans
Guest rooms
Total guest rooms
658
Single (1 bed)
346
Single (1 bed) rate
$269.00 - $369.00
Double (2 beds)
311
Double (2 beds) rate
$290.00 - $488.00
Suites
206
Tax rate
16%
Occupancy rate
5%
Total guest rooms
658
Single (1 bed)
346
Single (1 bed) rate
$269.00 - $369.00
Double (2 beds)
311
Double (2 beds) rate
$290.00 - $488.00
Suites
206
Tax rate
16%
Occupancy rate
5%
Location
Getting Here
Distance from airport
15 mi
Distance from airport 15 mi
Parking in the area
Parking in the area
Complimentary parking
Valet parking
Local Attractions
Garrafon Park.
Park
Located at the southern tip of the island, Garrafón, a natural underwater park, extends into Isla Mujeres Bay. The Park offers some spectacular reefs to snorkel or dive, kayaking and other non- motorized water sports and on land, zip lining and many other activities. The facilities are truly wonderful, with hammocks strung under thatched roof umbrellas, open-air restaurants, and shops with everything from handcrafts to clothing. Relax in this natural tropical paradise steeped in the special warmth of Isla Mujeres.
Visit website
Chichen-Itza
Historical landmark
One of the largest and best preserved of the Mayan archaeological zones, the mathematical precision used in aligning its tall stone temples with the planets still amazes scientists today. Each spring and fall equinox, the great temple of Kukulcan casts a pattern of alternating triangles of light and shadow that seem to form a snake slithering down its 365 steps, a phenomenon that attracts tens of thousands of tourists each year. Some of its most famous structures include the Ball Court, the Temple of a Thousand Warriors, and the Observatory.
Visit website
Xel-há
Recreation
Explore one of nature's wonders. Snorkel in the clear blue water of a natural inlet filled with friendly, multicolored tropical fish. Ride a giant inner tube downriver on the gentle current as you float through the green mangroves towards the inlet and the sea. Xel - Ha has all the services and facilities for your comfort besides other optional activities, such as swimming with the dolphins or enjoying a relaxing massage. This is a great place to spend the day
Visit website
Cancun International Airport
Airport
18 kms
Cancun Airport International (CUN) is one of the busiest airports in the Caribbean and the point of entry to the "Mundo Maya". Every year millions of people visit Cancun and the Riviera Maya and the number of visitors is expected to increase rapidly thanks to the new mega-resorts already in construction all over the area.
Carretera Cancún-Chetumal Km. 22
Benito Juárez, Quintana Roo
Cancun, MX 77500
Visit website
Center City Cancun
19 kms
Cancun, MX
Nearby Vendors
InCabo Travel
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Viajes y Eventos México DMC
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At Viajes y Eventos México DMC we specialize in managing groups, conventions and incentives and private services for families, couples and honeymoons. We consider ourselves experts on the subject; We are always accompanied by the most efficient, professional and timely staff to provide you with the satisfaction you deserve.
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Terramar, a DMC Network Company
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Terramar DMC is a comprehensive destination management and event company proudly celebrating over 30 years in business. Renowned for its outstanding service, Terramar has secured its position as one of the most esteemed destination management companies (DMCs) within the meetings and incentive industry.
It operates seven offices across 15 destinations in three countries.
With local teams deeply integrated into the communities they serve, Terramar delivers remarkable service and innovative solutions for clients in the incentive, corporate, and association sectors. Terramar's services encompass transportation, tours, team-building, gifting, event staffing, program logistics, decor and event design, entertainment, corporate social responsibility (CSR), speaker coordination, sustainability initiatives, and more.
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Hired Entertainment
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YD Events
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YD Events is formed by a team of professionals that have been exploring and integrating all the virtues of the Yucatan Peninsula for over two decades. Efforts and knowledge have been united to turn this organization into a regional leader and a real expert at Catering & Event Operations in the Mexican Caribbean.
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Rythm EFX Event Design & Fabrication
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Based centrally in Denver, CO, as the trusted immersive production partner for Fortune 500 companies since 2012.
We deliver stunning premium AV and in-house custom scenic fabrication nationwide, so your event feels seamless, looks incredible, and saves you money through smart bundling and single-point coordination.
Clients keep coming back because we make production effortless, making planners look brilliant with stunning events their leadership loves.
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The Speaking Guild
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The Speaking Guild: Elevate your events with top-tier, engaging speakers who inspire and captivate.
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Landry's Dining Brands
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Landry's, Inc., is a privately held American multi-brand dining, hospitality, entertainment, and gaming corporation headquartered in Houston, Texas. Landry's, Inc., owns and operates more than 600 restaurants, hotels, casinos, and entertainment destinations in 35 U.S. states and the District of Columbia.
Restaurant/Bar
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TENFOLD STYLE
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Tenfold Style is a comprehensive event design studio. From concept to execution, we are passionate about distinctive design. Collaboating for the best results. We create original concepts and dramatic environments specific to your vision.
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La Sirena Restaurant and Events
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A hidden gem in the heart of Puerto Morelos, just steps from the Caribbean Sea, La Sirena is a vibrant three-level venue designed for unforgettable gatherings. Blending tropical soul with modern sophistication, we provide a dynamic setting for destination weddings, welcome dinners, corporate events, rooftop cocktails, and private celebrations of all kinds.
What sets us apart?
Our flexible venue includes a breezy open-air rooftop with ocean views, a lively second-floor terrace, and a stylish indoor dining room. From intimate dinners to full restaurant buyouts (up to 330 guests), we offer both versatility and atmosphere. Paired with our in-house catering, personalized service, and entertainment coordination, planners can expect a seamless and elevated experience from start to finish.
Event Offerings
Indoor and outdoor venue spaces across three levels
Mediterranean-inspired catering with custom menu options
Signature cocktails and curated bar packages
Live music, DJs, and entertainment booking
Professional AV and sound setup
On-site coordination and vendor support
Private dining and VIP layout options
High-speed Wi-Fi throughout the venue
Whether you're hosting a networking mixer, a rehearsal dinner, or an elegant rooftop celebration under the stars, our experienced team is here to help bring your vision to life — with style, ease, and a distinct Puerto Morelos charm.
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SVEA offers corporate groups an immersive, authentic Silicon Valley experience — not a tour, but a transformation. We design and facilitate custom executive innovation tours, learning sessions, innovation workshops, leadership intensives, and behind-the-scenes tech culture experiences for visiting delegations, incentive groups, and corporate offsites. Whether your group wants to think like a Silicon Valley founder, explore the mindsets driving the world's fastest-growing companies, or walk away with a practical innovation playbook, SVEA delivers programming that is memorable, substantive, and uniquely rooted in the Valley. Ideal for groups of 10–200. Fully customizable by industry, seniority, and objectives.
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Paradisus Cancun – Now Open & Fully Renovated Frequently Asked Questions
Explore frequently asked questions from the Paradisus Cancun – Now Open & Fully Renovated regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Please provide comments or a link to any publicly communicated Paradisus Cancun – Now Open & Fully Renovated's sustainability or social impact goals/strategy.
INTEGRATED ANNUAL REPORT 2020 https://www.meliahotelsinternational.com/en/ourCompany/Documents/Hist%C3%B3ricoInforme/2020%20Integrated%20Annual%20Report_en.pdf
Does Paradisus Cancun – Now Open & Fully Renovated have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
Yes, Digitalization of waste measurement through a pilot project with the company WDNA Definition of a roadmap based on data from operational risk audits Identify key needs in hotels to improve the management of solid urban and hazardous waste
Diversity and Inclusion
For US hotels only, is Paradisus Cancun – Now Open & Fully Renovated and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Paradisus Cancun – Now Open & Fully Renovated's public report on their commitments and initiatives related to diversity, equity, and inclusion?
INTEGRATED ANNUAL REPORT 2020 https://www.meliahotelsinternational.com/en/ourCompany/Documents/Hist%C3%B3ricoInforme/2020%20Integrated%20Annual%20Report_en.pdf
Health and Safety
Were practices at Paradisus Cancun – Now Open & Fully Renovated developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, OMS; state, federal and local recommendations and rules taylor made options by hotel; APPCC
Does Paradisus Cancun – Now Open & Fully Renovated clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, Please see Stay Safe with Melia Program details - https://www.melia.com/covid-19/covid_en.html
Please explain, if applicable, the carbon offsetting options you offer to corporations.
NOT APPLICABLE
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
csr@melia.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Yes, The main lines defined by Meliá: Reduce use/dependency through elimination Search for alternatives to plastic Substitution of certain components for another reusable, recyclable, compostable Modification of processes, operation and product design
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, See full cleaning measures for Stay Safe with Melia Program - https://www.melia.com/covid-19/covid_en.html
Please include a link to your public report on community impact if applicable.
INTEGRATED ANNUAL REPORT 2020 https://www.meliahotelsinternational.com/en/ourCompany/Documents/Hist%C3%B3ricoInforme/2020%20Integrated%20Annual%20Report_en.pdf
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
INTEGRATED ANNUAL REPORT 2020 https://www.meliahotelsinternational.com/en/ourCompany/Documents/Hist%C3%B3ricoInforme/2020%20Integrated%20Annual%20Report_en.pdf
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
csr@melia.com
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