Moon Palace Cancun

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Cancun Resort
ChainPalace Resorts
Palace Resorts
Total meeting space24,767 sq. m
Guest rooms2,049
Carretera Cancun-Chetumal Km. 340
Cancun 77500

Moon Palace Cancun

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Cancun Resort


Earn Free Nights with Ready Sell Stay

03/06/2019 – 12/31/2022

Need dates

  • 09/30/202010/04/2020
  • 10/09/202010/12/2020




- TripAdvisor Traveler's Choice Award 2013-2016 - Best Hotel Planner Support All-Inclusive Prevue Visionary 2017 - Jack Nicklaus Signature Golf Course - Magellan Awards best Overall-Golf Resort Gold Winner 2017 - Bravo Award 2016 - Travel life Gold (2014-2016) - Winner of TravelAge West Wave Award for Best All-Inclusive Hotel Chain, Mexico 2014 - Winner of MeetingsNet Paragon Award 2014 - Winner of Successful Meetings Pinnacle Award 2014 - Ranked #25 in Travel + Leisure's World's Best Awards 2014 - Gold medal winner of 2014 Travel Weekly Magellan Award for best Family Resort/Hotel - Silver medal winner of 2014 Travel Weekly Magellan Award for best Business/Conference and best Resort/Hotel - Awarded Certificate of Excellence by TripAdvisor 2014


Room features and guest services

  • Calls (Local)
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (Garden)
  • View (Ocean or water)
  • Voicemail box


  • All inclusive
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Rental car service
  • Space (Outdoor)
  • Space (Private)
  • Space (Semi-private)
  • Wheelchair accessible

Business services

  • AV capabilities
  • Business center
  • Video conference
  • VIP services

Recreational activities

  • Golf course on grounds
  • Health club
  • Outdoor pool
  • Spa or salon
  • Tennis courts
  • Water sports
  • Whirlpool

Venue accessibility

  • Airport shuttle
  • Bus
  • Taxi


  • Dance floor
  • Loading dock
  • Piano
  • Portable walls
  • Staging area

Photo Gallery


Meeting Space

Total meeting space24,767 sq. m
Meeting rooms104
Largest room7,912 sq. m
Second largest room3,437 sq. m
Space (Private)Available
Space (Semi-private)Available
Space (Outdoor)Available
Exhibit Space20,724 sq. m

Guest rooms

Total guest rooms2,049
Single (1 bed)1,103
Double (2 beds)945



Local Attractions

The Cancun Underwater Museum (MUSA)

2 hours away
The Cancun Underwater Museum (MUSA) project began when something had to be done about the damage to the local reef areas. Hurricanes, tropical storms and mankind were taking their toll on these natural gardens. Three experts came up with the idea of submerging life sized statues in order to create an amazing artificial reef area where coral reef could grow and in which marine life and fish could inhabit and breed.

La Isla Shopping Village

30 minutes away
La Isla Shopping Village is a glittering, ultra-trendy shoppers’ paradise on the banks of the Nichupte Lagoon in the Hotel Zone Cancun. You will find over 150 shops here all under a giant canopy with a series of canals and small bridges designed to create a Venetian look. There is an amazing aquarium, restaurants, and a movie theater with films in Spanish and English.

Market 28

30 minutes away
Also known as the Mercado 28 this is a huge flea market situated in the heart of downtown Cancun. It is a fun place to buy your souvenirs, Mexican handcrafts and silver jewelry at half the price of the Hotel Zone. Next door you will find Plaza Bonita, built to resemble a small Mexican village with colourful architecture and shops selling good quality Mexican handcrafts and pieces of art.

Ventura Park

17 minutes away
Live a unique experience at Wet N' Wild, which is only 17 minutes away from Moon Palace.

Plaza Caracol

17 minutes away
Plaza Caracol is situated just north of the Cancun Convention Center. There are over 200 shops and boutiques where you will find everything from Ralph Lauren and Sunglass Island to chic perfumeries such as Ultrafemme to souvenir and silver jewellery stores. There is also a great choice of restaurants and cafes if you need to take a rest from shopping in Cancun.

Cancun International Airport

10 minutes away
Moon Palace is conveniently located only 10 minutes away from Cancun International Airport.
Carretera Cancún-Chetumal Km. 22
Benito Juarez
Cancun, Quintana Roo, MX 77500

Kukulcan Plaza & Luxury Avenue

30 minutes away
Kukulcan Plaza & Luxury Avenue are adjacent to each other in the Hotel Zone. Between them they boast more than 250 shops and boutiques in exclusive and luxurious surroundings including word famous brands such as Louis Vuitton and Cartier. There are many specialty restaurants, bars and cafes and even a bowling alley if you are looking for something fun to do.


Historical landmark
2 hours away
Moon Palace Golf & Spa Resort is two hours away from this fascinating archaeological zone by the sea. Tulum was the only walled city built by the Mayans.

Getting Here

Moon Palace Cancun has a privileged location at the beginning of the Riviera Maya. 45 minutes from downtown. 12 minutes from the International Airport of Cancun. Transfer Contact info: Mail: Phone: +52 998 891 41 10


  • Complimentary parking
  • Valet parking
  • Bus parking

Distance from airport

  • 8.05 km from venue

Affiliated Organizations


Moon Palace Cancun, AAA Four Diamond recipient, is recognized as one of the top all-inclusive meeting resorts in the Mexican Caribbean. With over $100 million in enhancements, the resort is redefining all-inclusive once again, with enhanced ballrooms and upgraded meetings facilities, renovated guest rooms, world-class entertainment and a host of new amenities. Here are just a few of the reasons that Moon Palace Cancun is the ideal destination for your next meeting: - Independent groups check-in area - Luxurious accommodations - Fine dining - Setups and private functions - Flexible meeting facilities - Beautiful beach - Wireless Internet access - Top shelf drinks - 24-hr room service - Taxes & gratuities - Unlimited long distance phone calls to Continental US & Canada - World-renowned 27-hole Jack Nicklaus signature golf course - Close proximity to the airport - 14 restaurants and 16 bars

Cancellation Policy

Any reduction received 7 days or less is non-refundable minus rooms resold.

Additional Information

- Accessible motor lobby for loading in/out - Excellent venues for private functions - Ample parking - Concierge service (extra fee) - Laundry service (Extra fee)