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Hyatt Regency Cartagena

Carrera 1 #12-118, Cartagena, Colombia, 130000
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About us

Start your morning with a cup of our famous coffee and explore centuries of history in this world-famous destination. Live a memorable experience in one of our 285 rooms, including 28 suites and 24 residences, enjoy spaces full of natural light and typical characteristics of Colombian culture. After a day of discovering, recharge at Aqoral Spa, dine in one of our two fabulous restaurants, and take a dip in our infinity pools with expansive Caribbean and city views found only at one of Cartagena, Colombia's luxury hotels, the Hyatt Regency Cartagena.

Venue Details

ChainHyatt Hotels
BrandHyatt Regency
Built2016
Renovated2025
Total meeting space10,764 sq. ft.
Guest Rooms380
Venue typeHotel

Industry Ratings

Northstar

Awards

Industry awards
2025 Food Safety Program 2025 – Diversey Consulting 2025 Certificación de Calidad Turística Icontec 2025 Conde Nast Traveller Reader’s Choice Awards Nominee 2024 Top 100 Spas of the World | Aqoral SPA | Luxury Lifestyle Awards

Amenities

Room features and guest services
  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (ocean or water)
  • View (urban)
  • Voicemail box
Facilities
  • Extended stay
  • Onsite catering
  • Onsite restaurant
  • Onsite security
  • Space (outdoor)
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible

Meeting rooms

Total meeting space
10,763.9 sq. ft.
Largest room
5,812.5 sq. ft.
Space (private)
15,629.2 sq. ft.
Meeting rooms
5
Second largest room
3,767.4 sq. ft.
Exhibit space
4,004.2 sq. ft.
Space (semi-private)
7,922.2 sq. ft.
Space (outdoor)
Available

Floor Plans

Download floor plans for this venue.
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Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Name
Room size
Ceiling height
Maximum capacity
U-Shape
Banquet rounds
Cocktail rounds
Theater
Classroom
Boardroom
Crescent rounds (Cabaret)
5,812.5 sq. ft.
62.3 x 92.5 sq. ft.
19.7 ft.
616
99
480
500
616
297
-
280
2,045.1 sq. ft.
20.5 x 87.9 sq. ft.
13.1 ft.
80
-
80
40
----
1,829.9 sq. ft.
37.7 x 47.2 sq. ft.
13.1 ft.
180
48
120
135
180
90
-
110
72 sq. ft.
14.7 x 38.2 sq. ft.
13.1 ft.
60
-
60
20
----
1,582.3 sq. ft.
26.4 x 60.6 sq. ft.
13.1 ft.
140
51
120
130
140
90
-
60
1,162.5 sq. ft.
26.6 x 43.8 sq. ft.
13.1 ft.
72
-
72
-----
101 sq. ft.
12.5 x 7.9 sq. ft.
4 ft.
70
33
90
50
70
63
24
-
538.2 sq. ft.
24.3 x 22.0 sq. ft.
13.1 ft.
12
-----
12
-
2,055.9 sq. ft.
62.3 x 32.8 sq. ft.
19.7 ft.
192
54
144
180
190
192
42
104

Guest rooms

Total guest rooms
380
Single (1 bed)
198
Double (2 beds)
125
Suites
29
Tax rate
19%

Location

Getting Here

Getting around the bustling city of Cartagena is effortless from our centralized location just minutes away from the Old City. Hyatt Regency Cartagena is located next to the Centro Comercial Plaza Bocagrande, with premier shops, dining options, and a movie theater. When your trip winds to a close, the international airport is just 15 minutes away. Immerse yourself in a modern location that’s home to corporate centers, shops, and conveniently explore Cartagena’s Old City and vast historic treasures World Heritage. Private transportation is available at an additional cost.
Distance from airport 5.59 mi
Parking in the area
Complimentary parking

Local Attractions

Centro Comercial Plaza Bocagrande
Centro Comercial Plaza Bocagrande
Shopping
1 blk
Shop to your heart’s content at Centro Comercial Plaza Bocagrande, with a variety of stores to peruse. This shopping center is located within the hotel complex
Cartagena, CO
Visit website
Old City
Old City
Historical landmark
3 blks
Explore Cartagena’s modern attractions, but don’t forget about its walled city. Brimming with historic charm, this area of town boasts cathedrals, sprawling plazas, and colonial architecture at every turn, alongside an array of local restaurants.
Cartagena, CO
Las Bóvedas
Las Bóvedas
Shopping
10 mins
Located in Cartagena’s Old City, this structure was originally utilized as dungeons, and today features an unforgettable view of the Caribbean Sea from the top.
Cartagena, CO
Visit website
Rafael Nuñez International Airport
Rafael Nuñez International Airport
Airport
20 mins
Cartagena, CO
Visit website
Castillo San Felipe de Barajas
Castillo San Felipe de Barajas
Historical landmark
20 mins
This magnificent fortress sits on the Hill of San Lázaro and was originally built in 1630. Today, you can stroll through some of the original tunnels or take an audio tour and learn more about its rich history.
Cartagena, CO
Visit website
Convento La Popa
Convento La Popa
Historical landmark
30 mins
Constructed back in 1607, this convent is perched atop Cartagena’s highest hill, giving you a great view of the landscape coupled with a dose of history. From Mondays to Sundays from 8:30 Hrs to 17:30 Hrs
Calle 37
Cartagena, CO
Oceanario Colombia
Oceanario Colombia
Recreation
45 mins
A day of fun for the whole family awaits at Oceanario Colombia, with aquarium exhibits situated within the open waters
Cartagena, CO

Nearby vendors

Boating Cartagena
Boating Cartagena
Cartagena
Our company is founded on the premise of providing the finest service and the highest quality of boats for touring the islands of Rosario and Baru. The founders had spent years making trips to these islands and were never satisfied with both the level of service or quality of the boats on offer. With such a gap in the market the company has proved very successful ever since its beginnings in 2015. We take pride in providing stress-free, customized island tours and will endeavor to meet any customer requirements. Our extensive fleet of modern and well-kept vessels all come with a professional, friendly and attentive captain and assistant. All options are fitted with powerful Bluetooth sound systems and all our yachts have air-conditioned interiors with full bathrooms. Our team are a mix of Colombians and internationals, coming from different backgrounds but all having extensive experience in the service industry; from restaurants and hotels to Scuba diving and tour guiding. Our boat crews, the captains and assistants, are from the surrounding area of Cartagena and have worked on the water and with tourists all their lives.
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Incentive Travel Colombia DMC operated by BnB Colombia Tours
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At Incentive Travel Colombia, we specialize in designing transformative incentive experiences tailored to your team’s unique goals. We're not just a DMC—we're your dedicated travel concierge, crafting unforgettable adventures rooted in authentic Colombian culture, natural beauty, and seamless execution. We offer bilingual services in English and Spanish, and we work with certified guides fluent in multiple languages upon request—ensuring seamless communication and comfort for diverse groups. From white-water rafting to treasure hunts, coffee farm immersions, and private events under Caribbean skies, our itineraries go beyond the tourist track. We fuse team-building, luxury, and local connection into experiences that inspire, motivate, and reward.
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Neva Travels SAS - Colombia Pass
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DMC in COlombia with the best services for vacational and MICE
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Adam Stone Magic
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I am a mentalist, hypnotist, and magician who's goal in life is to make people laugh and enjoy themselves. I perform all over the world bringing my own unique style of entertainment to corporate and private functions. I am a former award-winning special education teacher who wants nothing more than to help you make your event a success.
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Trivial Events
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LIVE TRIVIA! (LIVE AND VIRTUAL EVENTS!) Looking to bring your group — business or personal — together and have some fun?
Or maybe there’s a special occasion you’d like to celebrate in a unique way? Trivial Events offers live and virtual trivia contests that engage everyone and create a unique, shared experience!   Why choose Trivial Events?   • Our trivia content specifically encourages teamwork and interactions. •. Special video questions and other creative elements elevate our events beyond typical “pub trivia.” (Check out the promo videos for quick snippets!) • Customized content creates a memorable event experience for all attendees.  • You do not have to be a “trivia person” to have lots of fun! We take a unique and creative approach to a range of topics and fun facts, aiming to both inform and entertain. In short, we want you to have a good time throughout! Team Building Activities and Conferences are our specialty!
 Our trivia events are an easy (and “non-cringey”) way for attendees to connect quickly — especially those, for virtual events, at different locations! These quick connections create a friendly, collaborative environment and boost communication beyond the event itself.
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Covert Cocktail Club
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Once upon a time in 2016, Matt Levy, founder of Covert Cocktail Club, hosted a secret speakeasy as an intimate place for strangers to gather in his home. The only way to find out about it was via word of mouth. No address was given, the only clue being a sign placed in the window, “Cocktails Here”. A lot of people thought it was pretty cool, even before The New York Times wrote about it. But that was all pre-pandemic, and this is a new era. Liberated from the confines of a single location, Covert Cocktail Club now brings the speakeasy right to your door—be it at your home, office, bar mitzvah, dinner party, bachelor/ette party or anywhere you choose!
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On Purpose Adventures
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Crossed arms. Poked out bottom lips. Eye rolls. Sighs of displeasure. Mention team building, and you might get these reactions. The thought of another ropes course, forced togetherness or (gasp!) trust falls while keeping your already busy team from their work can create more stress than staying at the workplace. But not with On Purpose Adventures. Your group may need team building (focused on skill development/enhancement) or team bonding (focused on relationship-minded activities) or a combination of both. But whatever the activity, it needs to be facilitated WITH purpose and ON purpose. Most team building programs don’t tie the experience into real-world, job-related application. But ours does. On Purpose delivers team building and bonding with a purpose. Our programs are structured around the way your team operates, and can be tailored to fit your specific challenges and goals. Your team will engage in collaborative activities that build communication, cohesiveness, and enhance skills like collective problem solving, while having fun together. Team building and bonding with On Purpose Adventures brings your team members together in exciting, driven, purposeful activities that make a big impression and generate a genuine team response, keeping them productive and engaged. Skill enhancement happens in a real-life relatable structure, so your takeaways aren’t easily forgotten or lost as soon as the fun ends. Let us help you strengthen your team - on purpose.
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drvn
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drvn delivers cutting-edge technology solutions that streamline passenger ground transportation logistics across more than 200 countries, 400 cities, 250 airports, and 40 seaports, with the ability to establish new markets in under 48 hours. Specializing in customized solutions for corporations, government agencies, the travel and tourism sector, and sports and entertainment organizations, drvn expertly arranges and manages complex logistics for airport transfers, long-distance trips, group charters, and shuttle services. Our service vehicle types include first-class sedans, SUVs, Sprinters, and motor coaches, all meticulously maintained to the highest standards of cleanliness, safety, and comfort, ensuring an exceptional experience for every passenger. Moveo's Patented Technology: At the heart of our operations is a patented logistics platform that ensures seamless service from single bookings to large-scale, multi-location projects and events. By leveraging AI, machine learning, and advanced data analytics, drvn provides a flawless, secure transportation experience with on-demand service management. Moveo’s precision, unified billing, and streamlined logistics management elevate drvn as a leader in the global transportation industry. Our Commitment: At drvn, our commitment to both bookers and passengers is built on providing seamless, efficient, and high-quality transportation solutions to meet the requirements of any situation, from single transfers to large-scale events. For the booker, our platform offers unparalleled control and flexibility. Bookers can manage all aspects of transportation, from single rides to multiple large-scale events globally, through a live manifest system. This powerful tool allows real-time scheduling and monitoring of transportation logistics, providing both global and local views, so planners can oversee multiple itineraries and projects simultaneously. With auto-ride assignment and easy manifest uploads, our platform simplifies the process of scheduling and coordinating rides, even for the most complex events. Administrative Bookers can also set access-level permissions, granting different levels of control to team members, ensuring secure and streamlined operations for business travelers. Additionally, drvn offers custom integrations that fit seamlessly with your existing systems, making management easy and efficient. For the passenger, drvn delivers a white glove, personalized experience every time. Our highly trained chauffeurs, coupled with real-time updates and the ability to customize every ride detail, delivers a smooth, comfortable journey. Whether it’s ensuring timely arrivals for events or adjusting for last-minute changes, passengers can rely on drvn's 24/7 live customer support, staffed by drvn employees, to promptly address any needs. By combining state-of-the-art technology with dedicated service, drvn empowers bookers, managers and administrators to efficiently manage everything from small trips to massive global events, while providing passengers a world-class, secure, and comfortable travel experience.
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ESM Pros
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Just Right! Destination Management
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Affiliated Organizations (1)

Cvent Luxury Hyatt Regency Cartagena
Hyatt Regency Cartagena features elegant pre-function areas and a scenic outdoor terrace with ocean views—ideal for conventions and small meetings.

Additional Information

Facility Restrictions

At Hyatt Cartagena, we focus on the well-being and satisfaction of our guests, aiming to offer more comfortable, modern, and sophisticated spaces with each visit. For this reason, our space renovation project has become a cornerstone in line with our mission. Enjoy an exquisite breakfast in the comfort of our newly remodeled Kokau Restaurant, located on the 11th floor, and the exclusive services and benefits of the Regency Club located on the 30th floor. Additionally, we want to inform you that from August 2024 through 2025, a decorative screen will be installed on the bay side, without affecting access to the pool.  From January 16, 2025, to September 1, 2025, a renovation project will be underway on our 12th floor. Partial and total closures will occur in the area of the 12th floor, where one of the hotel's 3 pools is located, leaving the other 2 pools on the 12A and 14 floors available for your comfort.  From November 1, 2024, to September 1, 2025, the hotel lobby will be relocated to the ground floor (floor 0).

Cancellation Policy

LODGING REDUCTION POLICIES: · From the signing of the contract to 90 days before the event’s date - Up to 20% of the total value of lodging. · From 89 days to 60 days before the event’s date – Up to 15% of the total value of lodging (Including reductions done in previous periods). · From 59 days to 30 days before the event’s date - Up to 10% of the total value of lodging (Including reductions done in previous periods). · From 29 days to the day of the event’s date - No reductions allowed.   CANCELLATION POLICIES: · From the signing of the contract to 90 days before the event’s date – 50% of the total value of the contract. · From 89 days to 60 days before the event’s date – 70% of the total value of the contract. From 59 days to the day of the event’s date - 100% of the total value of the contract. Ask for Foods & Beverages reduction and cancellation Policies

Additional details

The safety and wellbeing of our guests and colleagues is always a top priority. In light of COVID-19 and for precautionary measures, the following services and facilities will be impacted. For inquiries, please contact the hotel directly. COVID Testing - This property has arrangements for on-property COVID-19 testing for a fee, for guests. Learn more Unavailable until further notice - Business center. Limited service available – Food service (reduced capacity, the buffet must be assisted by a colleague. Guests are not allowed to serve by themselves) Bar service (reduced capacity), Pool (maximum capacity of 50 guests at a time) Face coverings - Required in hotel indoor public areas and when moving around in outdoor areas https://www.hyatt.com/en-US/hotel/colombia/hyatt-regency-cartagena/ctgrc

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Hyatt Regency Cartagena Frequently Asked Questions

Explore frequently asked questions from the Hyatt Regency Cartagena regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Hyatt Regency Cartagena's sustainability or social impact goals/strategy.
Hyatt.com/WorldOfCare
Does Hyatt Regency Cartagena have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
Yes, The hotel has a waste separation program. Waste go into a circular economy process supported by a a local recycling company that collects them for its process.

Diversity and Inclusion

For US hotels only, is Hyatt Regency Cartagena and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
Hotel not in the United States
If applicable, could you please provide a link to Hyatt Regency Cartagena's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://about.hyatt.com/content/dam/hyatt/woc/DEIReport.pdf

Health and Safety

Were practices at Hyatt Regency Cartagena developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, GBAC STAR Accreditation (Global Biorisk Advisory Council)
Does Hyatt Regency Cartagena clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, All public areas are disinfected at least every two hours. Grequently touched surfaces are sanitized on an ongoing basis depending upon frequency of use.
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