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Shangri-La Hotel, Chiang Mai





About us
Nestled in the heart of Chiang Mai, Shangri-La Chiang Mai is an award-winning five-star urban resort featuring 277 luxurious rooms and suites designed for discerning business and leisure travellers alike. Located on the prestigious Chang Klan Road, the hotel enjoys a prime position just minutes from Chiang Mai International Airport and within easy walking distance of the city's iconic Night Bazaar. Surrounded by lush tropical gardens, the hotel offers a sophisticated sanctuary where world-class hospitality meets authentic Lanna charm. Its strategic location provides delegates and incentive travellers with seamless access to Chiang Mai's rich cultural landmarks, vibrant artisan communities, boutique shopping, acclaimed dining, and unique experiential activities—making Shangri-La Chiang Mai the ideal destination for exceptional meetings, incentive programmes, conferences, and bespoke events.
Venue Details
Industry Ratings
Awards
Amenities
Room features and guest services
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (mountain)
- View (urban)
- Voicemail box
Facilities
- Extended stay
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Outside caterers allowed
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Business services
- AV capabilities
- Business center
- Video conference
- VIP services
Recreational activities
- Health club
- Outdoor pool
- Spa or salon
- Tennis courts
- Whirlpool
Transportation
- Airport shuttle
- Bus
- Taxi
Equipment
- Dance floor
- Loading dock
- Piano
- Staging area
AV capabilities
- AV equipment
- High speed internet
- Onsite AV staff
Room features and guest services
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (mountain)
- View (urban)
- Voicemail box
Facilities
- Extended stay
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Outside caterers allowed
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Sustainability
https://www.shangri-la.com/group/sustainability/report
Certifications (1)
Meeting rooms
Meeting rooms

Meeting space
Name | Room size | Ceiling height | Maximum capacity | Banquet rounds | Cocktail rounds | Theater | Classroom |
|---|---|---|---|---|---|---|---|
The Grand Lanna Ballroom | | 16,307.3 sq. ft. 82.0 x 193.6 sq. ft. | 29.5 ft. | 1800 | 900 | 1650 | 1800 | 950 |
VIP Room (Level 2) | 538.2 sq. ft. 32.8 x 16.4 sq. ft. | 13.1 ft. | - | - | - | - | - |
Grand Lanna Ballroom Pre-Function Area | 6,296.9 sq. ft. 229.7 x 26.2 sq. ft. | 15.1 ft. | - | - | - | - | - |
The Sukhothai Room | | 4,574.7 sq. ft. 55.8 x 78.7 sq. ft. | 13.1 ft. | 400 | 220 | 300 | 400 | 200 |
The Phayao Room | | 1,668.4 sq. ft. 19.7 x 78.7 sq. ft. | 13.1 ft. | 160 | 100 | 110 | 160 | 90 |
VIP Room (Level 1) | 322.9 sq. ft. 13.1 x 19.7 sq. ft. | 13.1 ft. | - | - | - | - | - |
Pre-function Area | 5,543.4 sq. ft. - | 13.1 ft. | - | - | - | - | - |
Auditorium with Built-in Stage | | 2,744.8 sq. ft. 55.8 x 45.9 sq. ft. | 13.1 ft. | 99 | - | - | - | 99 |
Pre-function Area | 1,054.9 sq. ft. - | 13.1 ft. | - | - | - | - | - |
Guest rooms
Location
Getting Here
Local Attractions
Nearby Vendors


Additional Information
Additional details
Shangri-La Hotel, Chiang Mai is proud to be Chiangmai’s first hotel to receive Safeguard Hygiene Excellence and Safety Label by Bureau Veritas (BV), a world leader with a 192-year legacy in providing testing, inspection and certification services.
Weblinks
Shangri-La Hotel, Chiang Mai Frequently Asked Questions
Explore frequently asked questions from the Shangri-La Hotel, Chiang Mai regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
https://www.shangri-la.com/group/sustainability/report
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Don.lau@shangri-la.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
https://www.shangri-la.com/group/sustainability/report
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
https://www.shangri-la.com/group/sustainability/report
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Yes
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, 6 hours after guest checked out HQT (hygiene quality team) will do room misting the room and strip all linens from the room.
Please include a link to your public report on community impact if applicable.
https://www.shangri-la.com/group/sustainability/report
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
N/A
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
elaine.leong@shangri-la.com
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