Hilton Cancun, an All-Inclusive Resort
About us
Set on a secluded stretch of Mayan coastline, Hilton Cancun, an All-Inclusive Resort, feels like a lost paradise with the perfect blend of Mexican heritage and modern sophistication. Here, with panoramic ocean views, authentic global cuisine, oceanfront pools, and a wealth of unexpected delights, it’s possible to be endlessly entertained yet infinitely relaxed – and no two journeys are exactly alike. • Located just 15 minutes away from Cancun International Airport • 715 stylish rooms and suites with stunning panoramic views • 12 unique dining experiences including five specialties restaurants , three bars, premium wines and liquors and unlimited ice cream and churros • Family and adults pools, Kid´s and Teen´s Club, Fitness Center and Spa • 50,000 square feet of indoor and outdoor dynamic spaces including ballrooms, meeting rooms that span over two floors , unique Wedding pavilion and terraces. Event spaces are shared with the adjacent Waldorf Astoria Cancun allowing for a dual resort buy out offerings
Venue Details
Industry Ratings
Awards
Amenities
- Calls (local)
- Concierge services
- Internet access
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Voicemail box
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Wheelchair accessible
- Business center
- Health club
- Outdoor pool
- Water sports
- Whirlpool
- Taxi
- Dance floor
- Loading dock
- Portable walls
- Staging area
- Calls (local)
- Concierge services
- Internet access
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Voicemail box
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Wheelchair accessible
Seasonal Availability
Do you want to know if your event is during the high or low season? Check the season availability for this hotel.Meeting rooms
Meeting rooms
Meeting space
Name | Room size | Ceiling height | Max capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Crescent rounds (Cabaret) |
|---|---|---|---|---|---|---|---|---|---|---|
488,838 sq. ft. 678 x 721 sq. ft. | 1,000 ft. | 2000 | - | - | 2000 | - | - | - | - | |
18,715 sq. ft. 95 x 197 sq. ft. | 23 ft. | 2300 | - | 1500 | 2000 | 2300 | 1000 | - | - | |
1,862 sq. ft. 49 x 38 sq. ft. | 24 ft. | 120 | 48 | 90 | 120 | 120 | 70 | - | - | |
6,768 sq. ft. 72 x 94 sq. ft. | 21 ft. | 600 | 140 | 350 | 580 | 600 | 260 | - | - | |
550 sq. ft. 22 x 25 sq. ft. | 10 ft. | 64 | 10 | 40 | 50 | 64 | 24 | - | - | |
4,655 sq. ft. 95 x 49 sq. ft. | 23 ft. | 450 | 110 | 280 | 450 | 440 | 180 | - | - | |
550 sq. ft. 22 x 25 sq. ft. | 10 ft. | 64 | 10 | 40 | 20 | 64 | 24 | - | - | |
1,457 sq. ft. 31 x 47 sq. ft. | 23 ft. | 160 | 38 | 90 | 130 | 160 | 60 | - | - | |
1,254 sq. ft. 22 x 57 sq. ft. | 10 ft. | 1000 | 24 | 80 | 1000 | 140 | 48 | - | - |
Guest rooms
Location
Getting Here
Local Attractions
Additional Information
Facility Restrictions
The following are restriction on property: Raw food cannot be brought into the hotel. Fireworks shows are not allowed. The use of personal drones are not allowed as part of the privacy of our guest. Pool floats or Inflatables are not allowed in pools. The hotel does not have a warehouse area or equipment to move shipments. Privatization of restaurants for dinners is not allowed (available only for breakfast and lunch). The Ballroom partitions at the convention center are not soundproof. Curfew for indoor events, such as salons or lounges, is until 3 am with an extra charge. Curfew for external event areas is until 10 pm. Only the convention center area can be branded.
Hilton Cancun, an All-Inclusive Resort Frequently Asked Questions
Explore frequently asked questions from the Hilton Cancun, an All-Inclusive Resort regarding Health and Safety, Sustainability, and Diversity and Inclusion.
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Corporate_Responsibility@Hilton.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
https://cr.hilton.com, for details on our award-winning Environmental, Social and Governance programs. Also refer to https://hiltoneffect.org for information on our corporate foundation, through which we are investing in our local communities.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
N/A
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
Corporate_Responsibility@Hilton.com
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