JW Marriott Hotel Hanoi





About us
Rising high above Hanoi’s new Central Business District and adjacent to Vietnam National Convention Center, JW Marriott Hanoi is an inspiring destination in the center of it all. The hotel design was inspired by the mythological legend of the dragon and mimics the magnificent coastline of Vietnam creating an impressive sense of arrival for all those that visit. Arriving at our hotel, you immediately begin to rediscover your sense of presence and mindfulness amidst the setting of tropical greenery and stunning lakeside gardens. Located in the new business district of the city, the hotel welcomes you with newly suites combining traditional with five-star hotel luxury. Indulge your senses in our 9 restaurants and bars or nourish your soul at Spa by JW with massages and luxury wellness therapies. Artful indoor and outdoor venues designed to foster connections make for the perfect destination wedding or meetings.
Venue Details
Industry Ratings
Awards
Venue Highlights
Amenities
- Calls (local)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- View (urban)
- Voicemail box
- Extended stay
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (outdoor)
- Wheelchair accessible
- AV capabilities
- Business center
- Video conference
- VIP services
- Health club
- Indoor pool
- Spa or salon
- Airport shuttle
- Bus
- Taxi
- Dance floor
- Loading dock
- Portable walls
- Staging area
- AV equipment
- Onsite AV staff
- Calls (local)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- View (urban)
- Voicemail box
- Extended stay
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (outdoor)
- Wheelchair accessible

Seasonal Availability
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Meeting rooms

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Dining
Additional Information
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Cancellation Policy
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JW Marriott Hotel Hanoi Frequently Asked Questions
Explore frequently asked questions from the JW Marriott Hotel Hanoi regarding Health and Safety, Sustainability, and Diversity and Inclusion.
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
The corporate sustainability team can help to offset customers' carbon footprints by contacting Sustainability@marriott.com.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
sustainability@marriott.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Yes, Eliminated straws and stirrers; provide bottled water and other bottled beverage alternatives; implemented large format bath amenities
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Yes, Other:,No Renewable Energy Sources OFF-SITE
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
Y
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Yes, Marriott cares greatly about every guest's experience and takes hygiene and sanitation very seriously. Marriott has established strict standards of cleanliness for all of its hotels that either meet or exceed public health department regulations.
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, Hotels following MI Cleaning Protocals
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Yes, Based on local regulations and guidelines
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
Please visit Marriott.com/Serve360 for the latest progress on Marriott International's community engagement efforts.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
https://www.marriott.com/diversity/diversity-and-inclusion.mi
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
WEGD@marriott.com
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