About us
Meet, eat, and sleep at downtown Jacksonville's only Marriott Bonvoy hotel and conference center - the uniquely independent Southbank Hotel at Jacksonville Riverwalk. With 35,000 square feet of event space, highlights include a 10,000 sq ft Grand Ballroom, our indoor/outdoor rooftop venue – the Topsider Room, the tiered amphitheater-style Compass Conference Room, and multiple venues with views and access to our poolside courtyard. As one of the largest hotels in Jacksonville, consider Southbank Hotel Jacksonville Riverwalk for events of 10 to 1,200. The Southbank Hotel at Jacksonville Riverwalk has been recently refreshed - introducing coastal inspiration from the port city we call home. Our centrally located hotel in Downtown Jacksonville is nestled on the Southbank of the St. Johns River near the historic San Marco district. As one of the largest hotels in Jacksonville, we offer savory onsite dining and lounges, a tranquil pool and courtyard, and direct access to the Jacksonville Riverwalk. Experience the coastal undercurrents and feel the southern hospitality when you discover Southbank Hotel Jacksonville Riverwalk, a Marriott Bonvoy Hotel.
Venue Details
Industry Ratings
Awards
Amenities
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- View (urban)
- Voicemail box
- Extended stay
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
- AV capabilities
- Business center
- Video conference
- VIP services
- Health club
- Outdoor pool
- Airport shuttle
- Bus
- Taxi
- Train
- Dance floor
- Loading dock
- Piano
- Portable heaters
- Portable walls
- Staging area
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- View (urban)
- Voicemail box
- Extended stay
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Need dates
Priority windows that venues prefer for hosting events
Seasonal Availability
Do you want to know if your event is during the high or low season? Check the season availability for this hotel.Meeting rooms
Meeting rooms
Meeting space
Name | Room size | Ceiling height | Max capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Crescent rounds (Cabaret) | Hollow square | Talk show |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
10,004 sq. ft. 122 x 82 sq. ft. | 14 ft. | 1200 | 116 | 700 | 1000 | 1200 | 400 | 108 | 300 | 128 | 1200 | |
2,952 sq. ft. 82 x 36 sq. ft. | 14 ft. | 250 | 40 | 180 | 180 | 250 | 128 | 44 | 100 | 50 | 250 | |
3,690 sq. ft. 82 x 45 sq. ft. | 14 ft. | 230 | - | 230 | 230 | 400 | 200 | 44 | 120 | 72 | 400 | |
3,198 sq. ft. 82 x 39 sq. ft. | 14 ft. | 275 | 40 | 180 | 200 | 250 | 128 | 44 | - | 50 | 250 | |
2,200 sq. ft. - | 10 ft. | 150 | - | - | - | 150 | 100 | - | - | - | 100 | |
2,370 sq. ft. - | - | 100 | 20 | 90 | 100 | 60 | 40 | 25 | - | 25 | 60 | |
1,539 sq. ft. 57 x 27 sq. ft. | 10 ft. | 100 | 45 | 100 | 100 | 100 | 72 | 40 | 50 | 50 | 100 | |
1,404 sq. ft. 54 x 29 sq. ft. | 10 ft. | 100 | 45 | 100 | 100 | 100 | 60 | 40 | - | 50 | 100 | |
702 sq. ft. 27 x 26 sq. ft. | 10 ft. | 50 | 20 | 50 | 40 | 50 | 30 | 32 | - | 25 | - |
Guest rooms
Location
Getting Here
Local Attractions
Affiliated organizations (1)
Additional Information
Additional details
- Onsite dining, including Chart House for Seafood & Steaks, Pier 1515 for casual all-day dining, Southbank Johnnies for lobby bar bites, and in-room dining for indulgent convenience. - All rooms include a mini-fridge, in-room safe, complimentary WiFi, Keurig coffee makers, USB ports, and task lighting. Microwaves are available upon request. - Pet Friendly Accommodations available - Convenient Parking: Self Parking is available in our parking lot at $12 nightly. Valet Parking is optional at $18 nightly.
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Southbank Hotel Jacksonville Riverwalk Frequently Asked Questions
Explore frequently asked questions from the Southbank Hotel Jacksonville Riverwalk regarding Health and Safety, Sustainability, and Diversity and Inclusion.
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
The corporate sustainability team can help to offset customers' carbon footprints by contacting Sustainability@marriott.com.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
sustainability@marriott.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Yes, Eliminated straws and stirrers; provide bottled water and other bottled beverage alternatives
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
N
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Yes, Marriott cares greatly about every guest's experience and takes hygiene and sanitation very seriously. Marriott has established strict standards of cleanliness for all of its hotels that either meet or exceed public health department regulations.
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, Hotels following MI Cleaning Protocals
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Yes, Based on local regulations and guidelines
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
Please visit Marriott.com/Serve360 for the latest progress on Marriott International's community engagement efforts.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
https://www.marriott.com/diversity/diversity-and-inclusion.mi
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
WEGD@marriott.com
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