Cvent
Venues
Tru by Hilton Jacksonville South Mandarin

Tru by Hilton Jacksonville South Mandarin

2970 Hartley Road, Jacksonville, FL, USA, 32257

Venue Details

ChainHilton

BrandTru by Hilton

Built2021

Renovated-

Total meeting space578 sq. ft.

Guest Rooms106

Venue typeHotel

Industry Ratings

AAA

Northstar

Amenities

Room features and guest services

Calls (local)
Calls (toll-free)
Internet access
Voicemail box

Facilities

Wheelchair accessible

Business services

Business center

Recreational activities

Health club
Outdoor pool

AV capabilities

High speed internet

Room features and guest services

Calls (local)
Calls (toll-free)
Internet access
Voicemail box

Facilities

Wheelchair accessible

Business services

Business center

Recreational activities

Health club
Outdoor pool

AV capabilities

High speed internet

Explore our Vendor Partners

Need vendors? Get accessibility and language services, AV and production, and more.

Learn more

Meeting rooms

Total meeting space

578 sq. ft.

Meeting rooms

Total meeting space

578 sq. ft.

Meeting rooms

Explore Meeting Rooms

Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Attendees

Name	Room size	Ceiling height
Collaboration Space \|	578 sq. ft. 34 x 17 sq. ft.	12 ft.

Guest rooms

Total guest rooms

106

Double (2 beds)

Total guest rooms

106

Double (2 beds)

Location

Getting Here

Distance from airport

27.3 mi

Distance from airport 27.3 mi

Parking in the area

Complimentary parking

Additional Information

Additional details

Enjoy our convenient amenities: • Our re-imagined 2,880 square-foot lobby, where guests can work, play, lounge, or grab a bite to eat from our 24/7 market, featuring premium snacks and beverages. • Complimentary Hot Breakfast Buffet, with a variety of sweet and savory toppings to create the perfect start to your day. • Free, reliable Wi-Fi and wireless printing access in the lobby and all guestrooms, ensuring guests stay connected to work and personal needs. • As Hilton Honors members, guests can earn both Hilton Honors points and airline miles. We look forward to providing a memorable stay for you and your guests.

Tru by Hilton Jacksonville South Mandarin Frequently Asked Questions

Explore frequently asked questions from the Tru by Hilton Jacksonville South Mandarin regarding Health and Safety, Sustainability, and Diversity and Inclusion.

Sustainable Practices

Please provide comments or a link to any publicly communicated Tru by Hilton Jacksonville South Mandarin's sustainability or social impact goals/strategy.

Hilton has committed to cut our environmental footprint in half and double our social impact by 2030. Refer to our website, https://cr.hilton.com, for details on our award-winning Environmental, Social and Governance (ESG) programs.

Does Tru by Hilton Jacksonville South Mandarin have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.

Yes, Hilton has committed to reducing waste in our managed operations by 50% by 2030. Through the end of 2020, we have reduced waste in our managed portfolio by 73% since our 2008 baseline, and our managed and franchised hotels have reduced waste by 62%.

Diversity and Inclusion

For US hotels only, is Tru by Hilton Jacksonville South Mandarin and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:

No response.

If applicable, could you please provide a link to Tru by Hilton Jacksonville South Mandarin's public report on their commitments and initiatives related to diversity, equity, and inclusion?

Please refer to https://jobs.hilton.com/diversity and our annual Supplier Diversity Report (https://cr.hilton.com/wp-content/uploads/2021/03/Hilton-2020-Supplier-Diversity-Report.pdf).

Health and Safety

Were practices at Tru by Hilton Jacksonville South Mandarin developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.

Yes, CDC & WHO. Hilton CleanStay, a new industry-defining standard of cleanliness (https://newsroom.hilton.com/corporate/news/hilton-defining-new-standard-of-cleanliness) Hilton up to date customer messaging: https://www.hilton.com/en/corporate/coronavirus/

Does Tru by Hilton Jacksonville South Mandarin clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.

Yes, Install hand sanitizer stations/disinfecting wipes in public areas & on shuttles; enhanced cleaning of high touch areas, lobbies, elevators, doors, bathrooms; F&B service in accordance with food safety guidelines, dining configured for physical distancing

Please explain, if applicable, the carbon offsetting options you offer to corporations.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

Corporate_Responsibility@Hilton.com

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

Yes, Hilton is committed to reducing waste across our portfolio. All of our hotels were required to remove plastic straws, stir sticks and cocktail picks in 2019, and we are currently transitioning from individual bath toiletries to full-size dispensers.

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.

Equipment should be distanced

Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.

Yes, Fitness cleaning enhancements are part of Hilton CleanStay (https://www.hilton.com/en/corporate/coronavirus/)

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

Yes, Items are cleaned according to Hilton CleaStay standards

Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.

Yes, Restaurant limitations are based on state/local government authority requirements, which are subject to change from time to time

Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?

Please include a link to your public report on community impact if applicable.

https://cr.hilton.com, for details on our award-winning Environmental, Social and Governance programs. Also refer to https://hiltoneffect.org for information on our corporate foundation, through which we are investing in our local communities.

Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

Corporate_Responsibility@Hilton.com

Ready to send your inquiry?

Report an issue with this venue profile to the Cvent Supplier Network.

Ready to send your inquiry?