Gaylord Palms Resort & Convention Center
About us
FULLY RENOVATED: Gaylord Palms Resort & Convention Center just completed a $134-million renovation project that culminated in the unveiling of a new lobby, remodeled restaurants, as well as renovations to two major event ballrooms and more than 1,400 guest rooms. Additionally, in 2021, the resort opened its expansion with 100,000-square-feet of new indoor and outdoor meeting space and more than 300 new guest rooms and suites. Conveniently located in the heart of the Sunshine State just 17 minutes from Orlando International Airport, Gaylord Palms Resort now showcases more than 500,000-square-feet of flexible indoor and outdoor meeting space, 1,718 guest rooms and suites and a 4.5-acre garden atrium – which features more than 500,000 plants and Florida wildlife. Take advantage of both formal and informal occasions to connect in our distinctive restaurants, and enhance your meeting experience with a visit to Orlando's world famous theme parks, just minutes away. Our 3-acre Cypress Springs Water Park features seven water slides, two heated swimming pools, and an “action river” attraction. From small meetings to grand conventions, our employees (Stars) will provide a world-class service experience to create your perfect event.
Venue Details
Industry Ratings
Awards
Venue Highlights
Amenities
- Calls (local)
- Calls (toll-free)
- Concierge services
- Laundry service
- Luggage storage
- Room service
- View (garden)
- Voicemail box
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
- AV capabilities
- Business center
- Video conference
- Health club
- Outdoor pool
- Spa or salon
- Tennis courts
- Whirlpool
- Airport shuttle
- Bus
- Taxi
- Dance floor
- Loading dock
- Piano
- Portable walls
- Staging area
- Calls (local)
- Calls (toll-free)
- Concierge services
- Laundry service
- Luggage storage
- Room service
- View (garden)
- Voicemail box
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Seasonal Availability
Do you want to know if your event is during the high or low season? Check the season availability for this hotel.Meeting rooms
Meeting rooms
Meeting space
Name | Room size | Ceiling height | Max capacity | U-Shape | Banquet rounds | Theater | Classroom | Boardroom |
|---|---|---|---|---|---|---|---|---|
29,123 sq. ft. 187 x 179 sq. ft. | 24 ft. | 3040 | - | 1960 | 3040 | 1860 | - | |
6,682 sq. ft. 89 x 84 sq. ft. | 24 ft. | 665 | - | 490 | 665 | 450 | - | |
6,863 sq. ft. 98 x 84 sq. ft. | 24 ft. | 665 | - | 490 | 665 | 450 | - | |
4,350 sq. ft. 89 x 52 sq. ft. | 24 ft. | 418 | - | 280 | 418 | 285 | - | |
4,556 sq. ft. 98 x 52 sq. ft. | 24 ft. | 418 | - | 280 | 418 | 285 | - | |
767 sq. ft. 33 x 30 sq. ft. | 24 ft. | 70 | 28 | 40 | 70 | 34 | 34 | |
762 sq. ft. 30 x 29 sq. ft. | 24 ft. | 72 | 26 | 40 | 72 | 45 | 34 | |
663 sq. ft. 27 x 27 sq. ft. | 24 ft. | 71 | 26 | 40 | 71 | 45 | 34 | |
667 sq. ft. 27 x 27 sq. ft. | 24 ft. | 71 | 26 | 40 | 71 | 45 | 34 |
Meeting room floor plans
Guest rooms
Location
Getting Here
Local Attractions
Affiliated organizations (1)
Additional Information
Facility Restrictions
1% Osceola County Assessment Fee
Cancellation Policy
5 Days
Weblinks
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Gaylord Palms Resort & Convention Center Frequently Asked Questions
Explore frequently asked questions from the Gaylord Palms Resort & Convention Center regarding Health and Safety, Sustainability, and Diversity and Inclusion.
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
The corporate sustainability team can help to offset customers' carbon footprints by contacting Sustainability@marriott.com.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
sustainability@marriott.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Yes, Eliminated straws and stirrers; provide bottled water and other bottled beverage alternatives; implemented large format bath amenities
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
N
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Yes, Marriott cares greatly about every guest's experience and takes hygiene and sanitation very seriously. Marriott has established strict standards of cleanliness for all of its hotels that either meet or exceed public health department regulations.
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, Hotels following MI Cleaning Protocals
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Yes, Based on local regulations and guidelines
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
Please visit Marriott.com/Serve360 for the latest progress on Marriott International's community engagement efforts.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
https://www.marriott.com/diversity/diversity-and-inclusion.mi
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
WEGD@marriott.com
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