About us
Novotel London West is located in the heart of Hammersmith, West London and offers extensive M&E facilities to the International and European business community. The venues self-contained Conference & Convention Centre offers flexible space for up to 1,400 and 40 meeting rooms over four floors make it one of London's most versatile event spaces. The Champagne Suite, pillar free, caters for 1,400 theatre-style, 1500 diners or 2,000 for a reception. Of the 30-syndicate rooms the venue has, 21 offer natural daylight whilst the Chablis Suite offers 1,360 sqm of exhibition space. A healthcare assessed venue, the hotel offers clients a tailor made service to suit their specific needs including two onsite Healthcare Champions. 630 spacious and comfortable bedrooms with three superb dining options, 2 restaurants and a bar & Terrace , complement the hotels meeting facilities. Both restaurants serve the highest quality produce, Aroma Buffet style and Artisan, A La Carte. The Mirrors bar with its relaxed and friendly atmosphere offers a comprehensive menu and an extensive array of exciting cocktails. Excellent transport links are on offer with three of London's main tube lines (Piccadilly, District and Hammersmith & City) a five-minute walk from the hotel and close to a number of popular shopping areas including Westfield, High Street Kensington and Harrods. In addition to this, the hotel is very conveniently located for Heathrow Airport and all major road/rail links. The dedicated events team deliver exceptional service within a professional and welcoming environment. The hotel also provides coach parking, complimentary Wi-Fi throughout and an onsite AV Company for additional support.
Venue Details
ChainAccor
BrandNovotel
Built1972
Renovated2020
Total meeting space38,040 sq. ft.
Guest Rooms630
Venue typeHotel
Industry Ratings
AA Hotel Services
Awards
Cvent awards
Industry awards
Cvent Excellence Awards 2025- Planner’s Best Partner Winner
Conference & Events Award 2025: Gold Winner for the most versatile venue
London Venue & Catering Awards 2025: Bronze Winner for Best Event Venue over 750 Attendees
West London Chambers of Commerce Business Awards 2025: Best Business for Hospitality & Leisure
Testimonials
"I just want to share my appreciation of the amazing work provided by Pavel and his team during our event. Pavel went above and beyond to support everything we asked for - his attention to detail is fantastic, and there was nothing too much to ask for. We have done a lot of events at many venues, but the service and support we received from Pavel and his team stand out as the best by far. Thank you so much. Liza, thank you for the support you provided. Your attention to detail and understanding of our requests gave me peace of mind in the run-up to the event. Your professionalism and efficiency ensured our event ran without any issues. Thank you so much."
Kelli Armour - Member Engagement Events Officer, Benenden Health 2025
IQPC have a great relationship with Novotel London West. The meeting space works very well for our events, and the service is always excellent with incredibly friendly staff. The flexibility the hotel offers with our events is always appreciated and is the main reason we continue to hold our events with them as a regular preferred supplier IQPC LTD
IQPC 2025
"Novotel London West have been exceptional to work and collaborate with over the past few weeks. They have consistently delivered an exemplary and professional service, providing unwavering hospitality, on demand support and customer centricity that is unmatched"
Events 2025
Venue Highlights
Amenities
Room features and guest services
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (urban)
Facilities
- Onsite catering
- Onsite restaurant
- Onsite security
- Pet friendly
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Business services
- AV capabilities
- Video conference
Recreational activities
- Health club
Transportation
- Bus
- Subway
- Taxi
- Train
Equipment
- Dance floor
- Loading dock
- Staging area
AV capabilities
- AV equipment
- High speed internet
- Onsite AV staff
Room features and guest services
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (urban)
Facilities
- Onsite catering
- Onsite restaurant
- Onsite security
- Pet friendly
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Seasonal Availability
Do you want to know if your event is during the high or low season? Check the season availability for this hotel.Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
High season
May 01 - Jun 30Sep 06 - Nov 30
Shoulder season
Dec 01 - Dec 14Mar 01 - Apr 30Jul 01 - Jul 12
Low season
Dec 15 - Dec 31Jul 13 - Sep 05Jan 01 - Feb 29
Meeting rooms
Total meeting space
38,039.7 sq. ft.
Largest room
18,578.5 sq. ft.
Space (private)
Available
Meeting rooms
40
Second largest room
14,638.9 sq. ft.
Exhibit space
14,638.9 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available
Meeting rooms
Total meeting space
38,039.7 sq. ft.
Largest room
18,578.5 sq. ft.
Space (private)
Available
Meeting rooms
40
Second largest room
14,638.9 sq. ft.
Exhibit space
14,638.9 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available
Floor Plans
Download floor plans for this venue.
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.
Meeting space
Meeting room floor plans
Guest rooms
Total guest rooms
630
Suites
4
Tax rate
20%
Total guest rooms
630
Suites
4
Tax rate
20%
Location
Getting Here
By train: Olympia Station ( 1m/1.6km)
By underground:Hammersmith underground station is adjacent to the hotel with access to the Piccadilly, District and Hammersmith & City lines ( 0.3m/0.5km)
By plane: 35/40 minute drive from Heathrow Airport
By car: Leave the A4 at the Hammersmith exit and continue along Hammersmith Bridge Road to the large roundabout then turn left into Shortlands. The main hotel entrance and parking will be on your left -hand side.
Distance from airport
11.9 mi
Distance from airport 11.9 mi
Parking in the area
Parking in the area
Paid parking
( £3.50/day )
Bus parking
Local Attractions
Royal Botanic Gardens, Kew
Historical landmark
4 mi
Royal Botanic Gardens, Kew is a non-departmental public body in the United Kingdom sponsored by the Department for Environment, Food and Rural Affairs. An internationally important botanical research and education institution, it employs 1,100 staff. Its board of trustees is chaired by Dame Amelia Fawcett.
Richmond
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Heathrow Airport
Airport
12 mi
Heathrow Airport, originally called London Airport until 1966 and now known as London Heathrow, is a major international airport in London, England. With Gatwick, City, Luton, Stansted and Southend, it is the largest of the six international airports serving London.
Longford TW6, United Kingdom
GB
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Covent Garden
Recreation
7 mi
If you like walking, shopping, window shopping, eating, drinking and having a enjoyable time, you should visit Covent Garden!
Visit website
Buckingham Palace
Historical landmark
4 mi
Buckingham Palace is recognised around the world as the home of The Queen, the focus of national and royal celebrations as well as the backdrop to the regular Changing the Guard ceremony.
Explore the magnificent State Rooms which are open to visitors for 10 weeks each summer and on selected dates during winter and spring.
Visit website
Harrods
Shopping
3 mi
Steeped in history, the establishment was opened by Charles Henry Harrod in 1849 with humble beginnings as an East End grocer and tea merchant. After moving to Knightsbridge, the Harrods legend was born and has since remained one of the most distinguished names in the luxury industry where anything is possible.
87-135 Brompton Road
Knightsbridge
London, GB SW1X 7XL
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Kensington Palace
Historical landmark
1 mi
Expect something different from the usual heritage experience, as our principle is tradition with a twist.Explore the birthplace of Queen Victoria and home to young royals for over 300 years.
Kensington Gardens
London, GB W8 4PX
Visit website
Piccadilly Circus
Recreation
4 mi
Piccadilly Circus is one of London's most popular tourist destinations, home to the iconic Piccadilly screens and the statue of Eros.
From this location, you can easily walk to Piccadilly, Leicester Square, Shaftesbury Avenue or Regent Street.
Science Museum
Museum
3 mi
The Science Museum is a major museum on Exhibition Road in South Kensington, London. It was founded in 1857 and today is one of the city's major tourist attractions, attracting 3.3 million visitors annually
Exhibition Rd
South Kensington
London, LND, GB SW7 2DD
Visit website
Natural History Museum
Museum
2 mi
The Natural History Museum in London is a natural history museum that exhibits a vast range of specimens from various segments of natural history
Visit website
Westfield Shopping Center
Shopping
2 mi
With a distinctive mix and match of designer and high street labels, Westfield London offers the ultimate shopping experience. Under one stunning roof, we have more than 265 shops from over 15 countries – plus 16 brands that have never been seen in the UK before.
Westfield London
Ariel Way
London, GB W12 7GF
Visit website
Eventim Apollo
Theater
5 mins
The Eventim Apollo is a renowned and popular London venue for a wide variety of live music, comedy and performing arts events.
45 Queen Caroline Street
London, GB W6 9QH
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Lyric Theatre
Theater
3 mins
The Lyric Theatre offers an interesting alternative to London's West End theatre scene. Providing more diverse fringe acts with an opportunity to cut their teeth.
Lyric Square
King Street
London, GB W6 0QL
Visit website
Nearby vendors
EG Chauffeurs - London & UK Wide
multi-city
Founded in 2013, EG Chauffeurs provides professional and reliable chauffeur services to HNWI and Corporations that value professionalism. To date, we have built an amazing clientele from all over the world, won 7 awards, and are rated as the UK's #1 chauffeur company on Trustpilot.
Located in the heart of London, Kensington, we travel UK-wide and also anywhere across Europe. We only use luxury chauffeur-driven cars and our fleet consists of over 60 vehicles driven by professional chauffeurs who have been in the industry for a decade, all carefully vetted by the founder of EG Chauffeurs.
Our fleet consists:
- Mercedes S Class (W222) S350
- New Mercedes S Class S400, S500 and S580e (only available on daily hire or, airport transfers + daily or hourly hire combined)
- Mercedes V Class V220 & V250 LWB (this is known as a luxury people carrier with a capacity to carry up to 7 pax and 7 luggage)
- Range Rover LWB (SUV 4 x 4)
- Rolls Royce Phantom Series 2
Whether you are travelling for business or leisure, or require a discreet chauffeur for your residence on a long-term basis, please do get in touch for a no-obligation chat, we'd be delighted to hear from you.
Be Driven By Professionals. Be Driven By EG Chauffeurs' Team.
Transportation
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La Costa Limousine
multi-city
La Costa Limousine provides safe, clean and reliable chauffeured transportation. We achieve this goal with highly trained chauffeurs, the newest vehicles available and a commitment to Five Star service.
The difference between La Costa Limousine and other companies can be explained using one word – quality. From our perfectly maintained fleet of late model luxury vehicles to the highly experienced and professional team of chauffeurs and support staff; you will know quality when you travel with La Costa Limousine.
Transportation
Visit Profile
RubyLemon
multi-city
RubyLemon provides a wide range of entertainment options and hospitality staff for events of all sizes. Based in Los Angeles with local performers in all major cities.
With a team of experienced professionals and a variety of acts to choose from, we can help make your event a success. From stilt walkers and music acts to walkabout characters, face painters, and brand ambassadors, we have something to suit every occasion. Our staff are professional, reliable, and trained to provide the highest level of service to ensure that your event runs smoothly. Contact us today to learn more and book our entertainers and staff for your next event.
Hired Entertainment
Logistics/Decor
Preferred staff
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Go! Running Tours ApS
multi-city
Sustainable and healthy: Make your conference unforgettable with activities that boost well-being and lower carbon footprints. Explore the world on the run with expert local running guides.
Activity
Hired Entertainment
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Trivial Events
multi-city
LIVE TRIVIA! (LIVE AND VIRTUAL EVENTS!)
Looking to bring your group — business or personal — together and have some fun?
Or maybe there’s a special occasion you’d like to celebrate in a unique way? Trivial Events offers live and virtual trivia contests that engage everyone and create a unique, shared experience!
Why choose Trivial Events?
• Our trivia content specifically encourages teamwork and interactions.
•. Special video questions and other creative elements elevate our events beyond typical “pub trivia.” (Check out the promo videos for quick snippets!)
• Customized content creates a memorable event experience for all attendees.
• You do not have to be a “trivia person” to have lots of fun! We take a unique and creative approach to a range of topics and fun facts, aiming to both inform and entertain. In short, we want you to have a good time throughout!
Team Building Activities and Conferences are our specialty!
Our trivia events are an easy (and “non-cringey”) way for attendees to connect quickly — especially those, for virtual events, at different locations! These quick connections create a friendly, collaborative environment and boost communication beyond the event itself.
Activity
Hired Entertainment
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VIP Ride 4 U
San Diego
Luxury Chauffeur Driven Car Service in San Diego
VIP Ride 4 U is one of the best executive luxury chauffeur driven car service in San Diego for Airport Transfers, Business, Wedding and Events.
Give yourself an amazing travelling experience with professional chauffeur services of VIP Ride 4 U. Here you will find a fantastic collection of luxury vehicles waiting for you to ride and explore the San Diego with your family, business meeting or friends.
Activity
Transportation
Visit Profile
American Ghost Walks
multi-city
Ghosts and fun bring your team closer together.
Guided experiences to multiple haunted locations. Your group will be treated to a ghostly experience during a 90-120 minute walking tour, 3-hour bus excursion, or pick a custom experience with food and alcohol options or a family-oriented experience as well.
Your team has been on outings before, but this time they've asked you to find something different and exciting for everybody.
When looking for specific venues to host your group, it can be quite challenging. And the last thing you want is another work event that feels more like a chore than a fun activity.
Your team doesn’t want to:
- Throw any more axes
- Go bowling again
- Sit bored at a large group dinner
Experience The City's Haunted Past with Your Entire Team
On this special evening, you and your team will have the perfect opportunity to get to know each other better! Your guide is well-versed in local culture, so you can expect a fun, engaging, and spooky event.
Activity
Preferred staff
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Pier 17 New York
New York
Located in New York City’s founding neighborhood, Pier 17 is drenched in history.
A stone’s throw from the Financial District and The World Trade Center, the area has more recently been synonymous with Wall Street workers and tourists visiting the 9/11 Memorial. But this summer changes all that with the re-launch of Pier 17 at the Seaport District NYC.
Home to the Seaport Museum and the city’s largest concentration of restored maritime buildings, Pier 17 is being reclaimed for New Yorkers via dynamic food, drink, art, architecture, retail, and entertainment concepts that foster community and engage the city’s denizens, year-round. Pier 17 and the surrounding Seaport District comes out of its tourist trap shadows as its new tenants incorporate the neighborhood’s rich past, while embracing its future as a port of discovery.
For history buffs, Pier 17 is one of the most interesting places in NYC. The economic growth of New York in the first half of the 19th century was driven by the Port of New York’s position as an import–export exchange and cargo center for emerging American and global markets. The Seaport and Pier 17 became a gateway for international shipping, maritime activities and the wholesale fish trade. South Street was known as the “Street of Ships” and the Wavertree, which is docked alongside Pier 17 to this day, arrived in New York City in 1895 en route to Calcutta with jute cargo aboard. The ship was acquired by the South Street Seaport Museum in 1968 and went through a 16-month, $13 million restoration. “These are the kinds of ships that built New York,” says Jonathan Boulware, executive director of the South Street Seaport Museum. A hub of commercial virtue (the finance, sea trade and printing press businesses were all located in this dense port) and accompanying vice (the area is home to some of the city’s oldest drinking dens, which played host to all manner of illicit activities back in the day), the Seaport was the first 24-hour district in New York, hence the phrase “the city that never sleeps”.
Restaurant/Bar
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Louie Louie
Philadelphia
Delicious food and delightful décor! Come see why Eater named Louie Louie one of the most beautiful restaurants in America!
Louie Louie is a French-inspired American bistro in the heart of University City in Philadelphia. Colorful combinations of art nouveau mixed with a seventies vibe combine modern décor with the timelessness of a grand European cafe. The menu is inspired by French classical combinations of flavors using seasonal ingredients in a modern presentation complemented with colorful specialty cocktails, craft beer and matching wine list. The Salon offers custom lux seating, perfect for gathering with friends for cocktails and snacks. Outdoor seating reminiscent of a French cafe is the ideal spot for dining and people watching.
Restaurant/Bar
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Rosalie
Wayne
Located in the historic Wayne Hotel, Rosalie combines rustic comfort and design with culinary simplicity and passion to create an authentic Italian dining experience. Come and savor locally sourced seasonal ingredients prepared daily and paired with artisan specialty cocktails and wine that will transport you and fill your soul.
Restaurant/Bar
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Looking for more vendor options?
Browse additional vendors for AV, entertainment, transportation, and other event needs.
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Additional Information
Facility Restrictions
~ Non-smoking ~ Cashless hotel
Cancellation Policy
Cancellation policy varies
Weblinks
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Novotel London West Frequently Asked Questions
Explore frequently asked questions from the Novotel London West regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Please provide comments or a link to any publicly communicated Novotel London West's sustainability or social impact goals/strategy.
https://group.accor.com/en/commitment/approach/sustainability-strategy
Does Novotel London West have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
Yes, Action : Sort your hazardous waste & at least 2 types of waste from the following: paper, glass, cardboard or plastic
Diversity and Inclusion
For US hotels only, is Novotel London West and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
Hotel not in the United States
If applicable, could you please provide a link to Novotel London West's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://group.accor.com/en/careers/our-culture-of-inclusion/our-commitment
Health and Safety
Were practices at Novotel London West developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, Diversey was also associated to build the sanitary guidelines. They were consulted on specific topics. Same with Ecolabel
Does Novotel London West clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Public areas and facilities are cleaned on a daily base
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Accor today offers Net Zero Carbon calculation to our clients. In partnership with MyClimate.org, our teams work with clients to reduce the footprint of their event and purchase high quality verified carbon credits to balance remaining emissions.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
planet21@accor.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Yes, https://press.accor.com/h1accor-commits-to-global-elimination-of-single-use-plastics-in-guest-experience-by-2022-h1/?lang=en
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
No
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
No
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, Hotel policy has always been that bedding/linen is laundered at 60 degrees and above. Headboard cleaned after every use.
Please include a link to your public report on community impact if applicable.
https://group.accor.com/en/careers/our-culture-of-inclusion/our-commitment
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
DIVERSITY.INCLUSION.COMMUNICATIONS@accor.com
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