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Hotel Xcaret Mexico

Puerto Juarez Kilometro 282 Carretera Chetumal, Playa del Carmen, Mexico, 77710
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About us

HOTEL XCARET MEXICO – ALL-FUN INCLUSIVE™ A natural haven by the Caribbean Sea and the mystic jungle, a new destination inspired by the warmth of the Mexican hospitality, full of tradition and modernity in every detail. Designed with an eco-integrative architecture, from each of the 900 suites guests can admire unique natural spaces such as rivers, coves and beaches of white sand dedicated to rest and fun. Hotel Xcaret Mexico goes beyond the traditional all-inclusive. With the outstanding ALL-FUN INCLUSIVE™ concept -the only experience that really includes everything, guests can enjoy an ecological complex of eco-integrative architecture, in addition to unlimited access to nine parks and tours: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xenses, Xoximilco, Xenotes and Xavage plus round-trip transportation between parks and the airport. Hotel Xcaret Mexico will welcome you with a personal experience designer, complimentary airport transportation every 30 minutes to Xcaret, Xplor, Xplor Fuego & Xenses, high-tech full-access bracelet, 11 pools, 12 restaurants and 9 bars and even a spectacular spiral shaped pyramid. Proudly, Hotel Xcaret Mexico is the first hotel in America to receive the EarthCheck Building Planning and Design Standard certification, recognized for promoting sustainable architecture, construction and projects. A totally sustainable approach, with a unique architecture that creates a balance between aesthetics and ethics, emerging in an original way, hand in hand with the environment, integrating to nature and creating a unique harmony that entertains and excites. Our 900 suites are meticulously decorated with handmade elements and an architectural vision designed to frame the most amazing views of the Caribbean Sea, the jungle, caves or inlets of unparalleled appeal. With 12 restaurants and 9 bars, Hotel Xcaret Mexico takes your clients on a culinary journey through global flavors. At the same time, Mexican cuisine, declared by UNESCO as Intangible Cultural Heritage, is the main character in the scene. Unconventional Meetings and Conventions For meetings and events, the enclosing natural wealth - with unparalleled views of the turquoise sea, white sand beaches, and underground caves and rivers among the mystical jungle - provides perfect spaces that will undoubtedly delight all the attendees. The best ecological parks in the world will become your backyards with unlimited access to carry out team work activities, cultural tours or simply as the settings for a closing event that will assure the success of your convention. In addition to the facilities and large indoor spaces, Hotel Xcaret Mexico has amazing outdoor venues like the Hacienda Henequenera at Xcaret Park, unique in its kind, with a style that will make your event stand out for itself. The Hacienda has a sliding roof and, in its patio, can accommodate up to 500 people where cocktails, dinners and endless possibilities can be developed in an environment that exalts Mexican roots. The hacienda also has a room with capacity for up to 900 people divided into 4 spaces. Without a doubt an exceptional place, with a combination of business and pleasure in the same space. Convention Center HUN - KA - OX: • 7 Meeting rooms, a total of 35,262 sq. ft. • The main ballroom "HUN - KA - OX" is 12,915.3 sq. ft. and can accommodate 1,100 people in a theater set. • HUN - KA - OX can be divided into 3 smaller rooms, • 3 additional breakouts, plus outdoor areas Convention Center Xcaret Telcel– Ballroom area at Xcaret Park (5 minutes distance from hotel) • Main ballroom is 9,789 sq. ft., with capacity for 1,420 people in theater set up. Divisible into 4 meeting rooms • The Patio can accommodate up to 500 guests or a reception for 650 guests. Xpiral Ballroom • 5.597 sq. ft. surface • Maximum capacity in banquets assembly: 200 people. Undoubtedly, Hotel Xcaret Mexico offers the best of Mexico Included.

Venue Details

ChainIndependent / Other
BrandOther AffiliationPreferred Hotels & Resorts
Built2017
Renovated-
Total meeting space-
Guest Rooms900
Venue typeHotel

Industry Ratings

AAA
Forbes Travel Guide
Northstar

Awards

Industry awards
EARTHCHECK CERTIFICATION Proudly the first hotel in Americas to achieve Earthcheck Certification in Construction, Planning and Design Standards. Impeccable constructions emerge from the hand of the environment, creating a harmony of incomparable beauty. The EarthCheck Certification in Planning and Design brings several benefits including: An ability to produce a potential best practice. Access to best practice performance data for similar property types in country or region. Guidelines for protecting and enhancing natural areas, among others.

Amenities

Room features and guest services
  • Calls (local)
  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (ocean or water)
  • Voicemail box
Facilities
  • All inclusive
  • Extended stay
  • Free airport shuttle
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Pet friendly
  • Rental car service
  • Space (outdoor)
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible
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Meeting rooms

Largest room
12,953 sq. ft.
Space (private)
Available
Meeting rooms
2
Second largest room
9,798 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available

Floor Plans

Download floor plans for this venue.

Menus

Download catering menus for this venue.
Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Name
Room size
Ceiling height
Max capacity
U-Shape
Banquet rounds
Cocktail rounds
Theater
Classroom
Boardroom
Hollow square
Royal conference
12,953 sq. ft.
197 x 66 sq. ft.
22 ft.
1100
-
600
1100
900
600
1100
300
260
4,336 sq. ft.
66 x 65 sq. ft.
22 ft.
250
40
160
300
200
130
250
--
4,892 sq. ft.
66 x 74 sq. ft.
22 ft.
370
40
160
300
200
130
504
--
3,725 sq. ft.
66 x 56 sq. ft.
22 ft.
250
50
230
300
336
130
250
--
963 sq. ft.
52 x 18 sq. ft.
11 ft.
80
30
40
50
45
30
80
55
40
899 sq. ft.
49 x 18 sq. ft.
11 ft.
80
30
40
50
35
40
80
55
40
9,798 sq. ft.
797.2 x 531.5 sq. ft.
85.3 ft.
1420
310
760
950
1420
950
1420
--
1,895 sq. ft.
47 x 41 sq. ft.
26 ft.
310
70
160
200
310
200
310
--
2,644 sq. ft.
65 x 40 sq. ft.
26 ft.
370
80
200
250
370
250
370
--

Guest rooms

Total guest rooms
900
Single (1 bed)
405
Single (1 bed) rate
$579.60 - $743.20
Double (2 beds)
492
Double (2 beds) rate
$404.40 - $550.80
Suites
13

Location

Getting Here

Distance from airport 39 mi
Parking in the area
Complimentary parking
Valet parking
Bus parking

Local Attractions

Xavage
Xavage
Park
45 mins
At Xavage you will discover how wild you are with the most intense activities of Cancun and the Riviera Maya. Decide your level of boldness and choose the activities that suit you best. With the “ALL-FUN INCLUSIVE®” program, all of our guests has the basic package that incluide 3 activities, cocodrile, serpent, and monkey and the option to choose 4 activities more, barracuda, hawk, dragon fly, or Puma.
Carretera Cancún-Puerto Morelos, Km. 307
Mza. 01 Lote 01-02.
Playa del Carmen, MX 77580
Visit website
Xcaret
Xcaret
Park
5 mins
Admission to Xcaret Park allows guests to discover Mexico’s Majestic Paradise with access to over 50 attractions and activities. In addition to a variety of exhilarating experiences, guests have an understanding of Mexican culture by attending performances such as the Papantla Flyers, the Mayan Ball Game and the ‘Xcaret Mexico Espectacular’. With the “ALL-FUN INCLUSIVE®” program, all of our guests has complimentary UNLIMITED access, as well free transportation.
Chetumal Puerto Juarez Federal Highway
Km. 282
Playa del Carmen, MX 77710
Visit website
Xel-Há
Xel-Há
Park
30 mins
Discover the peninsula’s sea origin as you trek through natural paths, admire the beauty of the cenotes and swim in coves. In this park - “Where water is born”, as the Mayans called it - you will have lots of fun as you go on a snorkeling adventure or relax by the secluded and lush nature. With the “ALL-FUN INCLUSIVE®” program, all of our guests has complimentary UNLIMITED access, as well free transportation.
Carretera Chetumal Puerto Juarez
Playa del Carmen, MX 77710
Visit website
Xplor
Xplor
Park
5 mins
Xplor gives families the opportunity to go on an underwater adventure in the heart of a natural site. Guests will observe impressive ancient rock formations and with Amphibious Vehicles included in the price, guests can travel on both land and sea to visit all the attractions available. The park is also home to two river circuits for rafting and two circuits with 14 zip-wires that allow guests to view the beautiful Riviera Maya from a birds-eye view. Guests can also enjoy an unlimited buffet of snacks and refreshments throughout their time at Xpor. With the “ALL-FUN INCLUSIVE®” program, all of our guests has complimentary UNLIMITED access, as well free transportation.
Chetumal-Puerto Juarez Federal Highway
Km. 282
Playa del Carmen, MX 77710
Visit website
Xplor Fuego
Xplor Fuego
Park
5 mins
It is the only night park in Riviera Maya, and according to the explorers, is also the most exciting. The adrenaline is up beating between torches, impressive zip-line circuits, underground lava rivers and mysterious jungle paths. With the “ALL-FUN INCLUSIVE®” program, all of our guests has complimentary UNLIMITED access, as well free transportation.
Carretera Chetumal Puerto Juarez
KM 282. Rancho Xcaret
Playa del Carmen, MX 77710
Visit website
Xichen Tour
Xichen Tour
Historical landmark
2 hrs
Chichen Itza and Valladolid are two treasures that are worth knowing by the hand of expert guides. The first-class service, the most reliable and updated information and the exquisite cuisine of La Casona, will take you to a genuine experience and a significant memory of the Mayan culture. With the “ALL-FUN INCLUSIVE®” program, all of our guests has complimentary UNLIMITED access, as well free transportation.
Yucatan Peninsula
MX
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Xenotes
Xenotes
Recreation
30 mins
A tour that integrates the mysticism of four different types of cenotes with fun and respect for the ecosystem. In small groups, accompanied by a specialized guide and with a glam picnic included, to live the magic of nature is a real pleasure. With the “ALL-FUN INCLUSIVE®” program, all of our guests has complimentary UNLIMITED access, as well free transportation.
Carretera Chetumal Puerto Juarez
KM 282. Rancho Xcaret
Puerto Juarez, MX 77710
Visit website
Xoximilco
Xoximilco
Nightlife
45 mins
This tour takes you to an authentic Mexican fiesta. Celebrate the musical and gastronomic diversity of Mexico as you sail through Xoximilco canals, aboard traditional trajineras. With the “ALL-FUN INCLUSIVE®” program, all of our guests has complimentary UNLIMITED access, as well free transportation.
Carretera Cancún-Puerto Morelos, Km. 307
Mza. 01 Lote 01-02.
Puerto Morelos, MX 77580
Visit website
Xenses
Xenses
Park
5 mins
Have a fantastic day An amusingly avant-garde park, with mind challenging cutting-edge circuits and scenarios that will sharpen your perception. A world where thinking, feeling, imagination and fantasy, are unlimited. With the “ALL-FUN INCLUSIVE®” program, all of our guests has complimentary UNLIMITED access, as well free transportation.
Carretera Chetumal Puerto Juarez
KM 282. Rancho Xcaret
Playa del Carmen, MX 77710
Visit website
Tulum
Tulum
Historical landmark
45 mins
Tulum holds the honor of being the most picturesque archaeological site in the Riviera Maya and the only one to have been built overlooking the ocean. A visit here offers spectacular views of the Riviera Maya beaches, the Caribbean Sea and surrounding coastal region. Tulum was an ancient Mayan fortress city that rose to power toward the end of the Classic period. The most iconic of its structures, the Castillo, is perched on the edge of a cliff overlooking the clear turquoise blue waters of the Caribbean. The cliff-top Castillo, with its beachfront location and lush green landscape, is the image most often associated with the Mayan Riviera. You’ve probably seen the postcards.
5th Avenue - Playa del Carmen
5th Avenue - Playa del Carmen
Shopping
15 mins
5th avenue is one of the most famous Playa del Carmen attractions. It is lined with shops, bars, restaurants, cafe's, gelato shops, convenience stores, pharmacies and more. This main strip is a pedestrian walkway that runs for about 5 kilometers (3 miles) through Playa del Carmen town and is continually expanding and getting longer. It is located 1 block west of the beach.

Additional Information

Safety Information

Cancellation Policy

Please contact Groups Manager for more information.

Additional details

Xcaret is a 100 % Mexican company, leader in natural and adventure parks, where it combines respect for nature with the love for Mexico. For 30 years it has provided to all visitors, unique moments among spectacular natural scenarios, complemented with experiences full of cultural richness that distinguishes Mexico. In December 2017, Xcaret started in the hotel industry with the opening of the first stage of Hotel Xcaret México under the ALL-FUN INCLUSIVE™ concept. The vibrant experiences of the best eco-themed parks in the world: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenses, Xenotes, and Xavage, with a tribute to Mexican traditions and hospitality will forever transform the concept of the conventions and meetings.

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Hotel Xcaret Mexico Frequently Asked Questions

Explore frequently asked questions from the Hotel Xcaret Mexico regarding Health and Safety, Sustainability, and Diversity and Inclusion.

Sustainable Practices

Please provide comments or a link to any publicly communicated Hotel Xcaret Mexico's sustainability or social impact goals/strategy.
No response.
Does Hotel Xcaret Mexico have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is Hotel Xcaret Mexico and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Hotel Xcaret Mexico's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.

Health and Safety

Were practices at Hotel Xcaret Mexico developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Hotel Xcaret Mexico clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.

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