Hyatt Zilara Riviera Maya, Adults All-Inclusive
About us
Hyatt Zilara Riviera Maya, Adults All-Inclusive, situated amidst lush mangroves and perched on an extensive private white-sand beach, offers an exclusive adults-only, all-inclusive experience spanning a breathtaking 70-acre beachfront, recognized as one of the best in the Riviera Maya. Nestled between Cancun and Playa del Carmen in the secluded and enchanting Riviera Maya. Just 40 minutes away from the Cancun International Airport and six miles from Playa del Carmen. 291 All-Suite Rooms, 1 Sprawling Pool, 6 Dining Options, 4 Bars, and 6 Event Venues totaling Event Space, our resort embodies the essence of a modern hacienda. Boasting over 6,000 square feet of contemporary conference facilities, including a spacious ballroom capable of hosting up to 500 guests in theater style, Hyatt Zilara Riviera Maya, Adults All-Inclusive offers the perfect oceanfront setting for corporate meetings and incentive trips, with every detail meticulously designed for success.
Venue Details
Amenities
- Calls (local)
- Concierge services
- Internet access
- Laundry service
- Room service
- View (garden)
- View (ocean or water)
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Rental car service
- Space (outdoor)
- Space (private)
- Wheelchair accessible
- AV capabilities
- Business center
- Video conference
- VIP services
- Health club
- Outdoor pool
- Spa or salon
- Tennis courts
- Water sports
- Whirlpool
- Airport shuttle
- Bus
- Taxi
- Dance floor
- Portable walls
- Staging area
- AV equipment
- High speed internet
- Onsite AV staff
- Calls (local)
- Concierge services
- Internet access
- Laundry service
- Room service
- View (garden)
- View (ocean or water)
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Rental car service
- Space (outdoor)
- Space (private)
- Wheelchair accessible
Seasonal Availability
Do you want to know if your event is during the high or low season? Check the season availability for this hotel.Meeting rooms
Meeting rooms
Meeting space
Name | Room size | Ceiling height | Max capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Crescent rounds (Cabaret) |
|---|---|---|---|---|---|---|---|---|---|---|
4,757 sq. ft. - | 21 ft. | 500 | 76 | 320 | 500 | 400 | 200 | 76 | 160 | |
2,152 sq. ft. - | 21 ft. | 220 | 40 | 150 | 220 | 180 | 90 | 40 | 75 | |
1,345 sq. ft. - | 21 ft. | 130 | 38 | 80 | 130 | 110 | 55 | 38 | 40 | |
1,494 sq. ft. - | 21 ft. | 130 | 38 | 80 | 130 | 110 | 55 | 38 | 40 | |
3,465 sq. ft. - | 21 ft. | 300 | 48 | 180 | 300 | 280 | 140 | 56 | 90 | |
2,807 sq. ft. - | 21 ft. | 280 | 48 | 160 | 280 | 150 | 120 | 56 | 80 | |
613 sq. ft. - | 9 ft. | 50 | - | - | 50 | - | - | - | - | |
1,668 sq. ft. - | 9 ft. | 120 | 44 | 60 | 120 | 80 | 40 | 44 | 30 | |
721 sq. ft. - | 9 ft. | 50 | 20 | 40 | 50 | 36 | 18 | 20 | 20 |
Guest rooms
Location
Getting Here
Affiliated organizations (1)
Additional Information
Cancellation Policy
In the event that the Client/Group or Groups terminates this Agreement other than as may be expressly permitted herein, the Client/Group shall pay within 30 days of notice of cancellation, in lieu of any other amounts due hereunder or otherwise in respect of this Agreement, liquidated damages determined as follows: •180 days or more, prior to the scheduled group arrival date, no liquidated damages will be assessed. •179 - 122 days: Complete cancellation will result in a One-night charge per person reserved per group. •121- 61 days: Complete cancellation will result in a two-night charge per person reserved per group. •60 days prior to group arrival date: Complete cancellation will result in Total charge for the entire stay per group. Client reserves the right of cancellation without liability if the group cannot meet because of significant physical changes in the hotel caused by new construction or extensive renovation, fire damage or labor strikes. The Hotel shall make its best efforts to sell all canceled rooms but shall not be bound to do so. In the event that the Hotel is able to resell canceled rooms, the Hotel is successful in reselling canceled rooms, no liquidated damages will be assessed for those rooms.
Additional details
The friendly layout and intimacy of our resort allow us to tailor and personalize each group experience, making it the perfect place for groups who want to interact closely and spend quality time together without wasting time on transfers or dealing with large distances. Instead, all areas are conveniently close by. Every detail of our resort is designed to evoke a feeling of comfort, belonging, and pure bliss. We are thrilled to present you with a personalized proposal tailored to your group's specific needs. Take advantage of our applicable promotions designed to create memorable experiences and events for you!
Venue resources
Hyatt Zilara Riviera Maya, Adults All-Inclusive Frequently Asked Questions
Explore frequently asked questions from the Hyatt Zilara Riviera Maya, Adults All-Inclusive regarding Health and Safety, Sustainability, and Diversity and Inclusion.
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
Report an issue with this venue profile to the Cvent Supplier Network.
