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Riu Tequila

Avenida Xaman-ha Manzana 3 Lote 19 Condominio Playacar,Quintana Roo, Playa del Carmen, Mexico, 77710
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Venue Details

ChainRIU Hotels & Resorts
BrandRiu ClubHotel
Built1998
Renovated2018
Total meeting space-
Guest Rooms600
Venue typeHotel

Industry Ratings

Northstar

Awards

Industry awards
-HolidayCheck Recommended 2020 -Golden Apple Award 2019 -HolidayCheck Recommended 2019 -Certificate of Excellence 2019

Amenities

Room features and guest services
  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • View (garden)
  • View (ocean or water)
Facilities
  • All inclusive
  • Extended stay
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Rental car service
  • Space (outdoor)
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible
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Meeting rooms

Largest room
1 sq. ft.
Space (private)
Available
Meeting rooms
2
Second largest room
1 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available
Standing capacity
100
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Meeting space

Name
Room size
Ceiling height
Max capacity
La Veranda Lobby Bar (Semi private Cockatil)
1 sq. ft.
-
-
100
Coco´s Bar Pool Bar (Private Cocktail)
1 sq. ft.
-
1 ft.
50
Rosa Roja Buffet (Semi Private Dinner)
1 sq. ft.
-
-
60
Mexican Restaurant (Semi Private Dinner)
1 sq. ft.
-
-
10
El Rincon Steakhouse (Semi Private Dinner)
1 sq. ft.
-
-
40
Bamboo Asian Restaurant (Semi Private Dinner)
1 sq. ft.
-
-
10
Cocos´s Bar Pool Bar (Private Dinner)
1 sq. ft.
-
-
40

Guest rooms

Total guest rooms
600

Location

Getting Here

Distance from airport 34.18 mi
Parking in the area
Complimentary parking

Additional Information

Facility Restrictions

-All hotel guests are required to wear an "All Inclusive" wristband for identification purposes. -Under Mexican legislation it is not permitted to smoke in the bedrooms or public areas of the hotel. Smoking is only permitted in the areas specifically designated for this purpose. -Credit cards accepted: MasterCard, Visa, Diners, Discover, Amex *It is not possible to exchange US Dollars in the hotel*

Cancellation Policy

Traditional Groups Cancelation Policies (+10 rooms) -Within 91 days or more prior group's arrival, without penalty. -Between 90 and 61 days prior group's arrival, initial deposit will not be refundable. -Between 60 and 46 days prior group's arrival, group will have 1 night penalty per room. -Between 45 and 31 days prior group's arrival, group will have 2 night penalty per room. -Cancellations 30 days or less prior group's arrival, will apply no refund policy. ** All reductions and cancellations must be requested in writing prior to the cut off dates outlined. Verbal reductions and cancellations shall not be binding ** Traditional Groups Reduction Policies: -Within 61 days or more prior group's arrival , without penalty. -Between 60 and 46 days prior group's arrival, reductions of 25% of the total room block without penalty; 75% of the remaining cancelled rooms will have 1 night penalty per room. -Between 45 and 31 days prior group's arrival, reductions of 15% of the total room block without penalty; 85% of the remaining cancelled rooms will have 2 nights penalty per room. -Reductions 30 days or less prior group's arrival, will apply no refund policy

Additional details

Local Environmental Sanitation Tax Fee applies per room, per night; equal to $ 26.06 Mexican pesos (MXN), payable directly at the front desk in local currency; in cash or credit/debit cards (Visa or Mastercard Only).

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Riu Tequila Frequently Asked Questions

Explore frequently asked questions from the Riu Tequila regarding Health and Safety, Sustainability, and Diversity and Inclusion.

Sustainable Practices

Please provide comments or a link to any publicly communicated Riu Tequila's sustainability or social impact goals/strategy.
No response.
Does Riu Tequila have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is Riu Tequila and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Riu Tequila's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.

Health and Safety

Were practices at Riu Tequila developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Riu Tequila clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
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