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Royal Hideaway Playacar

Lote Hotelero No. 6, Desarrollo, Playa Del Carmen, Mexico, 77710
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Venue Details

ChainBarceló Hotel Group
BrandRoyal Hideaway, Luxury Hotels & Resorts
Built1998
Renovated2016
Total meeting space-
Guest Rooms200
Venue typeHotel

Industry Ratings

Northstar

Awards

Industry awards
Recommended by Forbes - 2019

Amenities

Room features and guest services
  • Calls (local)
  • Concierge services
  • Internet access
  • Laundry service
  • Room service
  • View (garden)
  • View (ocean or water)
  • Voicemail box
Facilities
  • All inclusive
  • Extended stay
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Rental car service
  • Space (semi-private)
  • Wheelchair accessible
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Meeting rooms

Largest room
7,546 sq. ft.
Meeting rooms
8
Second largest room
6,439 sq. ft.
Space (semi-private)
Available
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Meeting space

Name
Room size
Ceiling height
Max capacity
U-Shape
Banquet rounds
Cocktail rounds
Theater
Classroom
Boardroom
Hollow square
Havana 1
848 sq. ft.
-
9 ft.
60
30
40
60
66
32
22
34
Havana 2
848 sq. ft.
-
9 ft.
60
30
40
60
66
32
22
34
Club Royal
6,439 sq. ft.
-
40 ft.
200
-
150
200
200
---
Pool
7,546 sq. ft.
-
-
300
-
200
300
----

Guest rooms

Total guest rooms
200
Single (1 bed)
201
Double (2 beds)
201
Suites
8
Tax rate
10%

Location

Getting Here

Distance from airport 36.66 mi
Parking in the area
Complimentary parking
Valet parking
Bus parking

Additional Information

Facility Restrictions

We have 20 rooms with 2 beds

Cancellation Policy

DEPOSIT POLICY Royal Hideaway requires Group payments to be done as indicated below in order to guarantee the group: • 20% of total to be paid as first payment, not refoundable. • 50% of total to be paid 45 days prior arrival • Full payment must be received 30 days prior first group arrival, including extras (private dinners, group transportation, golf rounds, etc.). CANCELLATION AND NO SHOW POLICY • 90 days prior arrival, 50% charged per cancelled room. • 60 days prior arrival, 100% charge per cancelled

Additional details

Nominated as: 2010 Mexico's Leading Resort

Royal Hideaway Playacar Frequently Asked Questions

Explore frequently asked questions from the Royal Hideaway Playacar regarding Health and Safety, Sustainability, and Diversity and Inclusion.

Sustainable Practices

Please provide comments or a link to any publicly communicated Royal Hideaway Playacar's sustainability or social impact goals/strategy.
No response.
Does Royal Hideaway Playacar have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is Royal Hideaway Playacar and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Royal Hideaway Playacar's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.

Health and Safety

Were practices at Royal Hideaway Playacar developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Royal Hideaway Playacar clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
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