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Dreams Sapphire Resort & Spa, All Ages All-Inclusive

Super Manzana 11 Manzana 9 Privada Lote 10, Q.R., Puerto Morelos, Mexico, 77580
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About us

Welcome to Dreams Sapphire Resort & Spa, All Ages All-Inclusive. Just a mere 15 minutes from Cancun International Airport, Dreams Sapphire Resort & Spa, All Ages All-Inclusive, a AAA Four Diamond award‐winning resort offers Unlimited‐Luxury® with a collection of amenities. We offer 568 cozy Junior or Preferred Club or Preferred Club Indigo suites with luxurious amenities to make your stay more comfortable. Attendees will love our Beach Front Swim Out Suites or enjoy the comforts of the expansive, new Master Suites. Every suite on the property has been recently renovated and offers a spacious bathroom, a private furnished balcony or terrace and a mini-bar refreshed daily, plus free wi-fi throughout the resort. Located just steps away from our sugar-sand beaches are state-of-the-art meeting facilities. Dreams Sapphire Resort & Spa, All Ages All-Inclusive features an 8,255-square foot ballroom, private terrace and beach areas for group events, dedicated group event planners and more.

Venue Details

ChainHyatt Hotels
BrandDreams Resorts & Spas
Built2002
Renovated2024
Total meeting space9,000 sq. ft.
Guest Rooms568
Venue typeResort

Industry Ratings

AAA
Northstar

Awards

Industry awards
2013 TripAdvisor Certificate of Excellence Award Now Sapphire Riviera Cancun has received the 2013 TripAdvisor Certificate of Excellence Award. The award is a testament to the resorts' outstanding customer experiences. The resort has been given the Roaming Gnome plaque to denote this accomplishment. RCI Gold Crown Resort Now Sapphire Riviera Cancun is recognized as a RCI Gold Crown Resort®, the highest award through Unlimited Vacation Club's affiliation with RCI. Only select RCI affiliates receive this recognition– the highest of the three RCI Award Designations. RCI Gold Crown Resort® designates resorts that have met or exceeded specific standards in the areas of unit housekeeping, unit maintenance, hospitality and check-in/check-out procedures, and an evaluation of resort facilities, amenities and services. 2012 TripAdvisor Certificate of Excellence Award Now Sapphire Riviera Cancun has received the 2012 Tripadvisor Certificate of Excellence Award. The award is a testament to the resorts' outstanding customer experiences. The resort has been given the Roaming Gnome plaque to denote this accomplishment. Check Safety First Certified 6 Apple Award Prevue Visionary Awards – Gold – Best All-Inclusive Group Preferred by Nature Certified

Amenities

Room features and guest services
  • Calls (local)
  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (ocean or water)
  • Voicemail box
Facilities
  • All inclusive
  • Extended stay
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Rental car service
  • Space (outdoor)
  • Space (private)
  • Wheelchair accessible
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Seasonal Availability

Do you want to know if your event is during the high or low season? Check the season availability for this hotel.
High season
Jan 01 - Jun 30Dec 15 - Dec 31
Shoulder season
Jul 01 - Aug 25
Low season
Sep 01 - Dec 14

Meeting rooms

Total meeting space
9,000 sq. ft.
Largest room
8,295 sq. ft.
Space (private)
8,295 sq. ft.
Meeting rooms
7
Second largest room
3,175 sq. ft.
Space (outdoor)
Available
Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Name
Room size
Ceiling height
Max capacity
Banquet rounds
Cocktail rounds
Theater
Classroom
3,175 sq. ft.
50 x 63.5 sq. ft.
20 ft.
250
180
250
220
120
2,985 sq. ft.
47 x 63.5 sq. ft.
20 ft.
250
180
250
220
120
1,056 sq. ft.
33 x 32 sq. ft.
20 ft.
70
50
70
70
40
1,040 sq. ft.
33 x 31.5 sq. ft.
20 ft.
70
50
70
70
40
8,295 sq. ft.
63.5 x 130 sq. ft.
20 ft.
820
500
800
820
400

Guest rooms

Total guest rooms
568
Suites
568

Location

Getting Here

Distance from airport 11 mi
Parking in the area
Complimentary parking
Valet parking
Bus parking

Local Attractions

Cancun Airport International (CUN)
Cancun Airport International (CUN)
Airport
18 kms
Cancun Airport International (CUN) is one of the busiest airports in the Caribbean and the point of entry to the "Mundo Maya". Every year millions of people visit Cancun and the Riviera Maya and the number of visitors is expected to increase rapidly thanks to the new mega-resorts already in construction all over the area.
Carretera Cancun-Chetumal KM.22
Cancun, MX 75220
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Grand Coral Riviera Maya
Grand Coral Riviera Maya
Recreation
63 kms
Grand Coral Riviera Maya offers you the best option in Luxury Properties with Beachfront and Golf Course Condos in one of the most beautiful places to live in the world: The Riviera Maya.
Carretera Federal 307 km 294+700
Municipio Solidaridad
Playa del Carmen, MX 77710
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Xcaret Park
Xcaret Park
Recreation
75 kms
Incredible eco-archaeological park for you to enjoy nature and culture. Take a 30 minute swim through the caves along the underground river, snorkel in the crystal clear lagoon, enjoy the reef aquarium, beaches, inlets, a ride along the Paradise River, archeological sites, the aviary, the butterflies pavilion, the Mexican cemetery and many other attractions.
Carretera Chetúmal-Puerto Juárez Kilómet
Solidaridad
Playa del Carmen, MX 77710
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Chichen-Itza
Chichen-Itza
Historical landmark
3 hrs
Chichen Itza city was the most important capital city of the Maya area in the Classic period and the beginning of Post Classic. When Spaniards arrived, it was the most visited center of cult and pilgrimage of Yucatan Peninsula. Chichen Itza and the Cenote of Sacrifices were, and still are, sacred centers for the Maya. This is a Cultural Heritage Zone of Mexico, and due to its importance was inscribed in UNESCO World Heritage list in 1988. Chichen Itza holds uttermost valuable information of Pre Hispanic past. Due to its beauty and singularity, it is a cultural referent for Mexicans and a symbol of national and indigenous identity. The Pre Hispanic city of Chichen Itza is nowadays a tourist destination visited each year by more than a million people. The most prominent building of the metropolis, Kukulcan Pyramid, known as El Castillo, has become an emblem of the Maya culture all over the world. As the pole of tourist attraction it has become, Chichen Itza faces the great challenge of achieving sustainable development and at the same time, guarantee the integral conservation of the legacy of generations to come. The area that can be visited is 47 hectares long, but the protected zone of Chichen Itza is more than 15 square kilometers, and includes all of the monumental buildings of the city. This delimitation is known as Protection Polygonal. The National Institute of History and Anthropology (INAH) is in charge of the protection, study and outreach of the Archaeological Heritage in Mexico. In Chichen Itza, several research and conservation projects are held by an interdisciplinary group of professionals that includes archaeologists, restorers and anthropologists, as well as specialized workers that live in the surrounding areas.
MX
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Xel-Há / Tulum - Xel-Há
Xel-Há / Tulum - Xel-Há
Park
54 mi
The most spectacular natural aquarium of the world, where snorkelers can explore the bay freely and have unforgettable encounters with colorful fish and exuberant flora. Combined with Tulum is highly recommended for its perfect blend of ancient cultures and the great outdoors in a single day trip. Xel-Ha all inclusive package includes: domestic beverages, food at any of the restaurants, snorkel gear, use of towels and lockers. All options include: Air conditioning motor coach for round trip transportation, entrance fees, bilingual tour guide All inclusive Packages (Food and Beverages, lockers, towels, snorkel gear). Daily tours from 07:45 am to 5:30 pm approx.
MX
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Coba
Coba
Historical landmark
2 hrs
Coba Mayan Encounter (Mayan Riviera) Come and experience the richness of the Mayan world, discover Cobá and climb Nohoch Muul, the tallest pyramid in the northern part of the Yucatán Peninsula. Cohabit with the descendants of this most admirable pre-hispanic civilization and participate in the preservation of their cultural and natural heritage. Live an unforgettable experience. Paddle on a lagoon of enormous beauty. Make a thrilling rappel descent. Submerge yourself in the transparence of age-old cenotes and soar on the zip-lines above the Mayan Jungle. Includes: Transportation in air-conditioned vans, Multilingual Adventure Guide, Mayan Guides in Pac-Chen, Qualified archeological guides in Cobá, Entrance fees to Cobá, All equipment required for activities, Lunch and Drinks. Schedule: 7:30 am – 6:00 pm approx.
MX
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Selvatica
Selvatica
Recreation
35 mins
You will be able to experience the safest and longest zip-line circuit in North America, the Canopy tour is divided in 12 cables varying in lengths and heights from 270 ft. to over 2,000 ft. Adrenaline rush surrounded by every conceivable safety measure. After the Canopy Tour, pedaling less than a mile through mystical Mayan trails towards the cenote, where you can swim. Bikes include two of the most prestigious models of World famous 6 times “Tour de France” winner, TREK Mountain bikes. Includes: transportation hotel-Selvatica-hotel, entrance fee, 12 zip lines, bikes, cenote, light lunch, guides. Daily, except Mondays from 09:00am to 2:30 pm aprox.
MX
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Isla Mujeres
Isla Mujeres
Recreation
2 hrs
Have a fun and sunny day aboard the comfortable Caribbean Cabaret boat for about 50 minutes cruising the bay, with live music on board and domestic open bar that will continue the whole day. On arrival at Fisherman’s Beach on Isla Mujeres a group of hostess will invite you to participate in different beach activities such as snorkeling, volley ball, etc. Tour includes snacks by the beach area, lunch served at the restaurant and time for shopping in downtown Isla Mujeres. Transportation to the Marina is not included. Snorkel gear available for $9.00 USD. From 09:30 am to 5:00 pm, day off: Sunday.
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Scuba Diving
Scuba Diving
Recreation
2 hrs
SCUBA DIVING (For Certified Divers) - AQUAWORLD Crystal clear water and vast coral reef barrier surrounds Cancun. Depths of 35ft up to 60 ft and temperature average 70° through out the year. Tour includes transportation from the marina to the reefs, scuba diving equipment, two-tank dive at two different reefs and soft drinks. Diving Sites: Manchones 35 ft, Chitales 35 ft., Bandera 35 ft, Punta Negra 45 ft. Diving sites may vary upon current or visibility conditions. Transportation from hotel to marina is not included. Daily at 08:00 am or 1:00 pm.
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Jungle Crossing
Jungle Crossing
Recreation
1 hr
Live an exciting journey entering the jungle on one of our original all-terrain Mercedes Benz Unimog’s. Visit an isolated community of Mayans where you will discover the excitement of swimming in the crystal clear waters of an amazing cenote and snorkeling in a fascinating underground river. Delight in a peaceful bay of the Caribbean, navigate in kayak to a beautiful coral reef where you will snorkel and admire the impressive variety of tropical fish. Includes: transportation from your hotel, bilingual adventure guide, kayak, snorkel gear, lunch & drinks. Daily, from 08:00 AM to 5:00 PM aprox.
MX
Deep sea fishing
Deep sea fishing
Recreation
1 hr
CAPTAIN RICK’S MARINA @ PUERTO AVENTURAS Welcome to the No. 1 Sailfish hotspot in the world! Fishing game is plentiful in the Riviera Maya’s ultra-clear waters. Peak fishing season runs from early March through early July when Sailfish and Marlin are migrating through the canal. Other abundant fish are: Wahoo, Dorado, tuna, kingfish and barracuda. Capt. Rick’s Sport fishing has several boats available from a 53-ft. up. Fishing is done trolling dead baits using 20 to 30 lb. Stand up Shimano pr Penn gear is provided and a fighting chair can be provided upon request. Tour includes: Captain, Mate, soft drinks, water. bait & gear, tackle and fishing license. Transportation to the Marina is not included. Daily at 7:00 AM for 6 hours and 2:00 PM for 4 hours. Private fishing charters available at a different cost.
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Affiliated organizations (1)

Inclusive Collection
We believe every moment and business success is worth celebrating. That's why we've designed the perfect places to host your customized and memorable

Additional Information

Additional details

NEW Expansion Project Our Preferred Club Indigo Suites offer impressive oceanfront views, Preferred Club indigo Villas are surrounded by lush tropical vegetation providing privacy and relaxation, plus the following additional amenities: • Preferred Club Indigo status and amenities • Enjoy exclusive an exclusive check-in and checkout service • Exclusive concierge service • Preferred Club Indigo Two-Story Villas include dedicated butler service, ensuring a luxurious and seamless stay • Exclusive access to Seaside Grill restaurant serving à la carte grilled specialties (located adjacent to the villas) • Exclusive access to the adults-only rooftop amenities including: o Adults-only rooftop pool with swim-up bar o Gohan sushi bar, open for lunch and dinner o Sky Bar serving delectable drinks and cocktails with a view • Nespresso coffee machine in each suite • Plus, all other amenities and services for Preferred Club guests throughout the resort o Complimentary computer access in Preferred Club Lounge o Daily continental breakfast service in the lounge, afternoon hot and cold hors d’oeuvres and exquisite desserts & fine liquors in the lounge o Complimentary access to the hydrotherapy circuit at the Dreams Spa (one per adult, per stay, subject to availability) o Exclusive access to an adults-only pool with pool concierge & premium bar service o Bali beds available at the adults-only Preferred Club pool (first come, first served) o Access to Blue Water Grill à la carte restaurant for breakfast (exclusive for Preferred Club & Preferred Club Indigo guests) o Pillow menu o Upgraded mini-bar and bath amenities o Slippers and bathrobes o 55” cable TV

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Dreams Sapphire Resort & Spa, All Ages All-Inclusive Frequently Asked Questions

Explore frequently asked questions from the Dreams Sapphire Resort & Spa, All Ages All-Inclusive regarding Health and Safety, Sustainability, and Diversity and Inclusion.

Sustainable Practices

Please provide comments or a link to any publicly communicated Dreams Sapphire Resort & Spa, All Ages All-Inclusive's sustainability or social impact goals/strategy.
No response.
Does Dreams Sapphire Resort & Spa, All Ages All-Inclusive have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is Dreams Sapphire Resort & Spa, All Ages All-Inclusive and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Dreams Sapphire Resort & Spa, All Ages All-Inclusive's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.

Health and Safety

Were practices at Dreams Sapphire Resort & Spa, All Ages All-Inclusive developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Dreams Sapphire Resort & Spa, All Ages All-Inclusive clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
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